Wednesday 13th October 2021 As promised last month, a further quick update on my recent experiences with customer service teams in the public transport sector. In my Sunday 19th September … Continue Reading Three refunds and a bouquet for TfL
Sunday 3rd October 2021 I wrote about TfL’s new route 497 on its first day of operation back on 25th January 2020. Here’s a quick recap: the 497 links Harold … Continue Reading Are TfL about to ditch new route 497?
Tuesday 21st September 2021 The last time a new station opened on the London Underground was 2008; the year the Piccadilly Line reached Heathrow’s Terminal 5 and Wood Lane opened … Continue Reading A power for good station design at Battersea
Sunday 19th September 2021 I thought I should provide a few updates after my post a month ago about unsatisfactory experiences at the hands of various rail companies and their … Continue Reading Customer service resolutions (or not).
Wednesday 1st September 2021 Apologies for the London and South East centric blogposts of late. That’ll change in the next few posts, but here’s just one more featuring a quick … Continue Reading Aldwych to Aldenham via Whitechapel
Saturday 28th August 2021 Sooner or later the bubble had to burst. For years London’s buses have been hailed as an exemplar for how bus networks should be across the … Continue Reading TfL’s downward spiral continues
Tuesday 24th August 2021 One of London’s most unusual bus routes makes its final journey this week. I write ‘London’s bus route’, but it’s not a TfL route and only … Continue Reading End of the road for London’s route 575
Sunday 22nd August 2021 Britain has three* bus networks using the prefix W. They’re a very diverse threesome. One comprises frequent routes in Wood Green and Walthamstow in north London … Continue Reading Route W13. All three of them.
Thursday 13th May 2021 No sooner had I posted yesterday morning’s blog about Aberdeen’s hydrogen buses came news TfL and its contractor Metroline had chalked up a ‘world second’ by … Continue Reading A world second from TfL
Wednesday 28th April 2021 It’s all happening in Barking. And it’s looking pretty good for the potential 26,000 public transport using residents the development known as Barking Riverside is hoping … Continue Reading Barking up the right tree
Tuesday 6th April 2021 It’s not often TfL’s bus stop contractors manage to install new bus stops in time for the start of extensions to bus routes. (Readers will recall … Continue Reading Wandsworth’s phantom bus stops
Monday 29th March 2021 TfL’s newest bus route numbered 456 began a couple of weeks ago on Saturday 13th March. As I remarked in my 6th March blog, introducing a … Continue Reading TfL’s newest bus route
Wednesday 16th December 2020 No they won’t be; only joking. But the latest edition of TfL’s Tube map has been updated and published both online and in print today. After … Continue Reading Bus routes to be added to Tube map
Saturday 12th December 2020 If you’re thinking nothing quite matches the lengthy delays between new trains being ordered and when they finally enter service, you’re ignoring the world of bus … Continue Reading Richmond change around
Saturday 31st October 2020 A long awaited extension of TfL bus route 383 from its southern terminus outside Woodside Park Underground Station to serve Finchley Memorial Hospital began today. It’s … Continue Reading Route 383 finally gets its £120K extension
Friday 23rd October 2020 Continuing my exploration of the former red and green bus territorial boundary around London to mark this year’s fiftieth anniversary of London Country’s formation brings me … Continue Reading Epsom border territory
Wednesday 21st October 2020 As the all too predictable battle for control of TfL rages amid the desperate need for further Covid funding from Government to keep the Capital’s transport … Continue Reading Bus changes for Croydon and Sutton
Friday 9th October 2020 When TfL intrdocued the politically inspired New Bus for London – I hesitate at using its official ‘New Routemaster’ name for want of not denegrating the … Continue Reading LT buses reach Potters Bar
Thursday 8th October 2020 Following recent trips to Selsdon/Croydon and the Herts/Essex border I’ve continued my ‘London Country 50th anniversary’ inspired days out to the former London Transport red and … Continue Reading A look in on Staines (-upon-Thames)
Thursday 24th September 2020 Fifty-one years ago it was all very straightforward. London’s red buses ventured north as far as Potters Bar, Cheshunt and Waltham Cross in Hertfordshire as well … Continue Reading On the Essex-Herts-London border: part 1
Tuesday 15th September 2020 When I checked out the new Uber Boat brand for Thames Clipper’s service along the River Thames a few weeks ago, I noticed the journeys in … Continue Reading Guess how many commute by boat?
Saturday 29th August 2020 Readers may recall my ride on route 404 earlier this month highlighting TfL’s penchant for circuitous bus routes wandering around the back streets of London’s suburbs … Continue Reading All change for TfL’s 384 and 112
Thursday 27th August 2020 It only takes 44 minutes on the train. But that’s far too easy a way to make the journey. How about taking the bus instead? I … Continue Reading Brighton to Croydon and back. By bus.
Saturday 8th August 2020 Thames Clippers’ six year partnership with credit card company MBNA came to an end on Monday when the naming rights of the company’s twenty boats was … Continue Reading Uber Boat Launch
Thursday 6th August 2020 London’s bus route 404 is interesting for a number of reasons. It’s one of TfL’s short meandering routes that doesn’t really go anywhere. It wanders around … Continue Reading 404: No passenger found
Thursday 12th March 2020 London’s so called ‘integrated transport system’ with its much lauded ‘seamless ticketing’ didn’t work for me on Monday. TfL’s ticket machines at stations on the Metropolitan … Continue Reading Not so integrated London: 1
Thursday 5th March 2020 TfL’s hydrogen powered single deck buses reach their final terminus tomorrow so I took a couple of rides on board for one last time today. TfL first … Continue Reading End of the road for pioneering hydrogen buses
Saturday 25th January 2020 Bus route 497 linking unserved parts of Harold Hill in the London Borough of Havering with Harold Wood Station was first identified as a good idea … Continue Reading Over three years on … new route 497 begins
Tuesday 21st January 2020 It’s interesting to compare three recent launches of buses and brands in the last couple of weeks. Highest profile was Blackburn Bus Company’s launch last weekend … Continue Reading Three contrasting upgrades
Saturday 7th December 2019 It’s quite a day for fans of new bus routes in London. Christmas has come early for those who love new route numbers added to an … Continue Reading London’s four new bus routes
Thursday 28th November 2019 The rail industry’s fond of slipping in new developments before they’re officially due to start; they call it a ‘preview service’. It’s just happened again on … Continue Reading TfL reaches Reading
Thursday 21st November 2019 Following last Friday’s try out of TfL’s latest Demand Responsive Transport trial in Ealing, I found myself back in the Borough with two bus industry colleague … Continue Reading Slip ‘n Slide
Friday 15th November 2019 It’s all change in the world of Bus Demand Responsive Transport (DRT). This week sees the final foray for Arriva Click’s pioneering ‘pilot’ in Sittingbourne and … Continue Reading DRT Slides into Ealing
Saturday 26th October 2019 TfL’s policy of redeploying buses from Zone 1 routes into the suburbs moved forward a couple more centimetres today with the launch of brand new route … Continue Reading There’s a new Kid on the Brooke
Friday 11th October 2019 TfL’s next round of reductions to bus routes servIng central London begins tomorrow. This one is much less extensive than in June, involving changes to just a … Continue Reading Farewell 48 after fifty years
Thursday 11th October 2019 I spent an enjoyable couple of days this week helping to run the twice-a-year Young Bus Managers Network conference. It’s always an inspiring event to attend … Continue Reading Pros and cons of franchising
Friday 20th September 2019 Well done UNO Bus, operator of TfL bus route 383 between Woodside Park and Barnet, for today’s community led launch of the first decent route branding … Continue Reading Decent London route branding (at last)
Tuesday 13th August 2019 TfL’s first foray into the new fangled world of App based Dial-A-Ride (aka Demand Responsive Transport) in Sutton is now in its twelfth week and yesterday … Continue Reading GoSutton Go
Monday 29th July 2019 A much needed new service began carrying passengers over Hammersmith Bridge from this morning. With the Bridge closed to all motor traffic including buses since 10th … Continue Reading Crossing Hammersmith Bridge
Monday 22nd July 2019 You have to hand it to Stagecoach. Whenever they give a new commercial service a go, they don’t hold back. Their South West Falcon introduced in … Continue Reading On the M2 on the M2 … and a 301