Sunday 19th September 2021 I thought I should provide a few updates after my post a month ago about unsatisfactory experiences at the hands of various rail companies and their … Continue Reading Customer service resolutions (or not).
Wednesday 18th August 2021 It’s always impressive to read corporate vision documents. You know the kind of thing. Glossy photos of staff helping smiling customers and paragraphs full of glowing … Continue Reading Committed to Customers?
Saturday 3rd July 2021 My latest 7-day All Line Rover came to an end yesterday (the first I’ve taken for a couple of years due to the pandemic) so here … Continue Reading Rail Rover reflections
Saturday 15th May 2021 Night Riviera and Caledonian Sleeper both conjure up romantic images of wonderful train travel through the night whisking you from one end of the country to … Continue Reading First Group v Serco. Sleepers compared
Friday 30th April 2021 FLiXBUS restarted British domestic express coach services last week with an extended range of destinations served from London so I thought it was worth giving the … Continue Reading Shipshape and FLiXBUS fashion … to Bristol
Sunday 23rd February 2020 If was 100 years ago it would be called Norton Junction Station but as it’s 2020 today’s brand new addition to the National Rail network is … Continue Reading Worcestershire Parkway opens
Friday 10th January 2020 I took a couple of train journeys today to catch up on two recent rail industry developments. First up was SWR’s newly refurbished Class 442 trains … Continue Reading Two different train journeys
Thursday 2nd January 2020 I looked enviously at Paddington’s departure board this morning seeing the 09:15 departure to Bristol Temple Meads, with its attractive non-stop 68 minute run to Bristol … Continue Reading Wired to Cardiff and Snap back
Monday 16th December 2019 One of two brand new stations opened for business on the rail network yesterday, Warrington West; so I took a ride there today to take a … Continue Reading Bristol Fast to Warrington West
Tuesday 10th December 2019 It may be a bit pricey – at £8 (and only for six months validity too); it may be hard to find – usually only available … Continue Reading Book Review: GWR Guide to Services
Thursday 28th November 2019 The rail industry’s fond of slipping in new developments before they’re officially due to start; they call it a ‘preview service’. It’s just happened again on … Continue Reading TfL reaches Reading
… and other west Cornwall travels. Thursday 8th August 2019 Having travelled up to Cape Wrath last month to visit mainland Britain’s most northerly bus terminus I thought it was … Continue Reading Britain’s most southerly bus stop…
Sunday 7th July 2019 Here’s a great way to spend five hours on a summer Sunday: enjoy one of the best circular journeys in Devon, if not the whole of … Continue Reading Devon’s top circular bus and train tour is back
Friday 24th May 2019 There was a time if you fancied running a coach travel business you’d get yourself a coach or two (probably decent second-hand stock to begin with), … Continue Reading Commuting with Zeelo
Saturday 18th May 2019 Today’s a poignant day on the Great Western. The much loved HST trains are running their last journeys across the network to and from London as … Continue Reading Farewell HST