Seen Around

Thursday 29th February 2024

Welcome to the BusAndTrainUser month end round up of noteworthy sitings spotted on my travels over the last few weeks.

Sign language signs

I was interested to see the replies and comments I received on X after posting photographs of the departures boards at Doncaster station where LNER are carrying out a pilot with Doncaster Deaf Trust whereby “screens display videos alongside the latest customer information, translating updates into sign language, with the integrated messaging providing true parity of information”. I naively thought people with hearing loss would still be able to read the information on the sign which just goes to show how wrong I could be as was pointed out, people can also have immense difficulty reading and understanding words on signs like this and the British Sign Language (which is designated as an official language) is a great boon in such cases. So well done LNER for trialling this and let’s see how it develops.

Southern’s greenwash doesn’t wash

I do my bit for the environment with my fortnightly bin collection for landfill almost negligible these days. I even take all those plastic wrappings and bags that come as packaging to the supermarket recycling point, but until I saw the above poster at Hassocks station recently I had no idea orange paper rail tickets can’t be recycled. However, I always keep my tickets as a record of my journeys and much prefer that to a digital version and frankly with the state the world is in right now, I really don’t think it’s going to make a huge difference to the future of the planet if people do or don’t use orange tickets for their train journey.

Crazy links to websites 1

The above promotion on the side of a Stagecoach bus caught my eye recently. I reckon I’m definitely a “hashtag bus person” so excitedly logged on to stagecoachbuspeople.com to take the quiz.

But it turns out, there’s no quiz at all. It’s just a portal for Stagecoach to advertise all its vacancies across the country, which when I checked earlier this week, had 438 different categories of jobs vacant nationwide …

… which are all listed when you click on the “Apply now” tab.

Crazy links to websites 2

I saw the above cove panel on an Arriva bus the other day and it reminded me of the time when someone with a fancy sounding Director of This Or That job title was at the helm of Arriva’s marketing a few years ago, for about six months, and reckoned this was going to be “the greatest thing since running small minibuses on Hemel Hempstead’s town routes”. It was a system of loyalty points when you bought Arriva bus tickets.

Obviously it didn’t work and was quickly and quietly abandoned (after all the PR hype to launch it). But it’s memory lives on with these cove panels that can still be spotted, even if the website is dead.

Crazy links to websites 3

Much more sensible was the idea from the next person with a fancy sounding Director of This Or That job title at the helm of Arriva’s marketing, for six months, who reckoned partnering with attractions all over the country – even in places where Arriva didn’t run buses – could see bus passengers enjoy money off entrance fees, cups of coffee and other delights on presentation of a bus ticket.

Seeing the above cove panel on display the other day I thought I’d check out what attractions I could enjoy “money off activities” so eagerly logged on to the website. But there was an inevitably I’d receive the following response.

Crazy cove panel messages

I also noticed the above cove panel while travelling on Stagecoach’s route 100 between Lincoln and Scunthorpe a few weeks ago. What on earth do they mean by “send us your best road trip playlist ideas”?

Why?

Are you standing comfortably?

I noticed Southern have recently introduced new perches at East Croydon station but interestingly some passengers still find the piping a more convenient place to wait, especially if attending to emails on a lap top on the go.

Are you sitting comfortably?

And on a similar tack I noticed East Midlands Railway have installed new seats at Leicester station…

… but some people continue to enjoy the comfort …

… (or is it the discomfort?) of the piping. Or are they actually part of the officially provided seating?

All The Stations Tickets

Whereas Southern are disuading us from using orange tickets, staff at London Northwestern run Northampton station are famously continuing their task of displaying one ticket from or to every station on the National Rail network with the journey ending or beginning in Northampton.

So when I was there recently I spotted Hassocks was missing – and didn’t even have a slot waiting for it so was obviously pleased to put that right and gladly surrendered my ticket to the staff member on the gateline rather than entering it into the machine.

Derby’s still Midland

I know there’s a station called Derby Road near Ipswich but there’s really only one Derby station as confirmed in all timetables, journey planners, fares and tickets. So I wonder why the station still goes under the Derby Midland Station name on its sign, as I spotted on a recent visit to the city?

Nice one TrentBarton

It’s always a joy to travel on a nice clean TrentBarton bus when in Derby and I love the music stand arrangement at the front of the upper tier seats on this bus on the Mickleover route together with the pink branding.

Bedford-on-Sea

Whereas Stagecoach buses on its route 9A/9B were displaying maps of Peterborough’s city bus network (as highlighted in Tuesday’s blog) the bus I travelled on the about-to-be-withdrawn route 2 from Flitwick earlier in the month displayed a helpful diagram of Bedford’s town network….

… as well as the slightly less reassuring information we were hopping along the North Norfolk coast. Stagecoach withdrew from Coasthopper in 2018.

A shout out for CLJ’s new toilets

For far too long Clapham Junction station – it’s claim to fame being Britain’s busiest interchange station (a train departs every 30 seconds – around 110 trains an hour) – has had an appalling provision of toilets – the sole remaining facility after the awful toilets in the subway were closed many years ago – was at the western end of the footbridge where the gents had just two urinals, two cubicals and two wash basins. But in this month’s toilet news, I’m delighted to praise Network Rail for installing brand new excellent toilets now open and worthy of the status of the station’s busy-ness.

Well in with Welwyn

Welwyn Garden City isn’t the only station accessible via a shopping centre, but I can’t think of another one outside of Merseyside where the ticket office is located along with the retail units, as seen above in the town’s Howard Centre, together with Ticket Vending machines and well out-of-date Where To Board Your Bus poster – probably because everyone’s forgotten it’s there.

Ramping up the variety

Thanks to Adam who kindly sent me this photo showing the variety of ramps at Worcester Foregate Street. Who said standardisation was a good thing? This is art at its best.

Contravision woes

Readers will know my dislike of so called ‘contravision’ (other makes are just as bad) on bus windows. While in Hitchin the other day I came across the remnants of a contavision advert on the end of a bus shelter – the very place you want to be able to see clearly through to check what bus is coming. People who authorise this stuff must never wait for a bus, otherwise they wouldn’t do it. Some bus destination screens are bad enough to read even in the best clear light.

Put an advert on the other end of the shelter if you must.

Loughton’s Bu Stop

Why do contractors do this? Normally it’s the opposite, and you find a freshly painted bright looking part of a letter or line where the road has been repaired because they’re not paid to go over all the other letters to make it match. They must have had some yellow paint available as they completed the yellow line. Perhaps they weren’t trained to do a curvy line as the S needed? And ran out of pink dye for the tarmac.

Only for staff

It’s good to see Arriva have found a use for those minibuses the Director of This or That bought for Hemel Hempstead…

Where your poppy with pride. In February.

… as a staff bus to ferry drivers between the Stevenage Interchange and bus garage and nice to see former Watford Click minibuses, gainfully employed at last …. on the same work (but probably carrying more people than ever!).

Panel problems in Newbury

I’m usually impressed with the excellent presentation of the Reading Buses fleet and its subsidiary companies including Newbury & District but a visit to Newbury last week indicated there’s been an outbreak of bus panel replacement coupled with a shortage of vinyl company names and logos. I’m sure it will be quickly put right, because that’s how they do things down there.

Uncharacteristically the company is also displaying an out of date bus timetable on its website for the recently uprgaded Lion route. The web page timetable is up to date but the pdf version is an old one dating back to April 2023.

Out of date online pdf
Up to date online web page

Britain’s closest bus stops are no more

While in Caernarfon last week I popped along to see my favourite quirky bus stop outside Asda on the Bangor Road where for many years three bus stop poles and plates in close proximity could be found..

Goodness knows why, but that quirkiness is now no more as I noticed a new bus shelter was being installed together with a TrawsCymru branded electronic real time departure totem sign.

Caernarfon will never be the same again.

LNER and TfL follow ups

A couple of follow ups to recent blogs….

Thanks to CLondoner92 for highlighting the Mayor’s answer to the alleged overcrowding problems on TfL route 18 as featured on BBC London and in this month’s BusAndTrainUser Verify blog (which attracted a record 77 comments) ….

… (which sorts that one out then) … and to RailFutureEA for a couple of social media posts updating us on how LNER’s fares pilot is going and which readers will recall “aims to make buying tickets even easier and give customers a better experience”.

All the London buses

And finally for this month a shout out to my friend Geoff Marshall, pictured above stepping off a bus on route 549 in South Woodford as he competed his quirky task for the first six weeks of 2024 of riding all TfL’s 544 bus routes experiencing either a ride of a few bus stops or even the whole route on each and every one. Geoff’s produced a fascinating documentary explaining all about the experience including what he learnt about London’s bus network, its routes and the bus drivers, It’s well worth a watch. Click here for a link. Well done Geoff. A quirky achievement and a great video.

Roger French

Blogging timetable: 06:00 TThS with occasional Su extras, including this Sunday 3rd March.

Comments on today’s blog are welcome but please keep them relevant to the blog topic, avoid personal insults and add your name (or an identifier). Thank you.

35 thoughts on “Seen Around

  1. I’ve seen one of the former Arriva Click Watford minibuses running around High Wycombe on staff shuttles. At least they’re better used than Carousel’s
    – Jessica

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    1. There’s also one in Colchester, which I believe I saw used on the last Park and Ride run of the day few weeks ago (unless it had the wrong display up).

      Liam

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    2. In Southend, Arriva use a minibus to shuttle staff between their depot and the City Centre Bus Station (aka “Southend Travel Centre”).

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  2. Very many thanks for this – I always enjoy your Seen Around blogs, which give a picture of the general state of public transport from a passenger perspective; look forward to the next one

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  3. Coasthopper is going great guns in Norfolk. Lynx employ new double deck vehicles on most services whilst Sanders have new to the route Evora (now three years old) having gained a quirky local reputation for having Dorset place names on the seat coverings of the ex-More vehicles which were purchased at short notice. Clever allocation, of these vehicles, enabled a rebrand to be undertaken without a repaint. Those retained have all been refurbished and have newly covered seats and painted in Sanders orange. A good route to ride and it works well broken down into four sections. Always seems to have good loadings and I wonder why Stagecoach bought Norfolk Green and ditched almost all of the routes very quickly. Was it a means of (a) stopping some one else gaining a foothold and expanding outwards or (b) a means of getting newer buses?

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    1. My assumption was always just bad financial maths. Norfolk Green was profitable (& able to invest in a decent fleet) as a cheap independent with low head office costs so Stagecoach saw a profitable company they could buy & develop but the moment they added in Stagecoach back office costs the business became loss making from which they could never recover. Most of the big groups have at one point or another made the same mistake of buying an outwardly successful & profitable independent and then making it loss making by adding in big group admin costs.

      It was unlikely to be the fleet as, apart from the Solos, the fleet was non standard for Stagecoach and as an area blocker it only works if you hang in there and don’t just pull out in a couple of years.

      Dwarfer

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  4. I suspect the reason for Derby Midland is historical. There used to be a second station called Derby Nottingham Road, The station closed in 1967

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  5. Storing the ramps like that is hardly sensible they could be thrown on to the track or fall onto waiting passengers. They should be properly secured

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    1. They are all properly secured in the ramp brackets. Unless you have a T Key you’re not going to be throwing them anywhere.

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    2. Five ramps for five different carriage types. Wasn’t this the type of thing that the ‘guiding mind’ of Great British Railways was going to sort out? Does anyone have an address for them?

      Roger G, Oxford

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  6. Seeing the perches at East Croydon is reminiscent of the platforms of the former (ironically named) widened lines at King’s Cross. The platforms were too narrow in parts for seating so unofficially you sat on whatever you could !

    Martin W

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  7. All good stuff, very entertaining and informative. I wonder if Northampton’s impressive ticket display has a slot waiting for one from two-trains-a-week Pilning! Re the specification of Derby Midland, one that’s always perplexed me is Liverpool Street’s departure board, which specifies that Braintree trains call at Cressing (Essex) (or did last time I looked at it). There never has been another Cressing….! Graham L.

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  8. I share your dislike of Contravision, Roger. But there is a culture clash when it comes to using it on bus shelters. We public transport people need to see the approaching buses (and be seen by the bus drivers).

    But advertisers will pay a premium for display sites on busy streets. They are only interested in the view that’s seen by approaching traffic. So, there’s competition for the same panel.

    But I do take your point about the shelter in Hitchin, however, where nobody seems to care about the faded contradiction display.

    Peter Murnaghan

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  9. I was interested in your Bu Stop which reminded me of a recent story from New Zealand where the newly painted Bus SOTP became an attraction in its own right
    https://www.rnz.co.nz/national/programmes/morningreport/audio/2018926941/bus-sotp-sign-becomes-attraction-in-west-auckland
    Now corrected but still interesting as in NZ they write the words in the order you’d travel over them https://x.com/1NewsNZ/status/1760069360922575005?s=20

    Liked by 1 person

  10. Just picked my yellow ticket for yesterday’s journey from my white bin and popped into my black bin. Thanks for the tip.

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  11. I do enjoy all of Roger’s blogs but I especially like the quirkiness of Seen Around. For those of the Soccer AM generation of the early noughties, it is like their Third Eye feature where the odd and strange moments are caught in your peripheral vision.

    The Arriva ICE promotion was quite some time ago. I did a bit of Googling – it was launched in 2011, and I reckon it’s been dead for about 10 years. To my mind, Arriva are the worst for this sort of stuff, and a number of their buses are still festooned with Covid era notices.

    On the subject of those Arriva Mercedes minibuses, the same issue befell the former Ashford Little and Often examples of Stagecoach. They are spread around in a desperate attempt to run down the depreciation, with the fad of unsustainable DRTs being a common home for them (see TeesFlex, NottsBusOnDemand). There are four in South Wales – two are crew shuttles but they have found a home on one conventional service in the upper Rhondda. A rare instance of worthwhile work for them.

    Thanks again for a super blog

    BW2

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    1. For COVID era notices Stagecoach Yorkshire have loads including the large keep the windows open sticker obscuring view out of windows & peeling off the opening parts. At least one still has a Face masks must be worn sticker on the cab door.

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  12. Having had to visit the new loos at CLJ yesterday I was impressed by the huge improvement over the previous “facilities”. However I’d like a word with the joker who decided to decorate the Gents in pink because such a departure from tradition can bring on a moment of minor panic!

    Don
    snaprails.uk

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  13. The particles in the magnetic stripe on credit card size tickets contaminate the card, making it unsuitable for recycling. If you can be bothered, tear out the central section and just recycle the card-only bits.

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  14. Sorry Roger, but I don’t see why Stagecoach making a light hearted comment on one of their cove panel posters is so problematic but LNWR staff sticking tickets to a wall is a fabulous idea. It’s a bit disappointing when you pick on this kind of stuff for no apparent reason.

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  15. Another thing I wonder about Newbury & District is why they went as far as announcing and advertising the four brand new coaches for the Flightline 730/731, when it often seems you’ll be lucky if as many as two are actually out. At least once I’ve seen the Flightline vehicles on (presumably more lucrative) weekend rail work at the same time as airport passengers get lumbered with a Levante or Enviro.

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  16. “send us your best road trip playlist ideas? ” I don’t travel on any bus without my headphones in blasting out my 80s playlist on my phone. Certain tracks like A/he’s Take On Me & Tears for Fears Everybody Want To Rule The World are perfect for busjourneys. It would be brilliant if more operators did this to see what everyone listened to on the bus. I cant imagine using Diamond or NXWM without my 80s playlist blasting away at top volume- Just Perfect !

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  17. I think the Windsor Central may also qualify for now being a Station where the “very much an afterthought” (lone) train platform is found situated way beyond the Visitor attractions and general circus relating to Queen Victoria. A far cry from the once proud GWR station presided over by Fred, the Station Foreman and Millie, the Ladies Waiting Room Attendant and numerous others post war and into the 1950s.

    The Royal Family always travelled by train from London on a Friday evening, arriving on the far platform of the four (can’t remember whether 1 or 4), and the red carpet kept in a small shed was duly brushed each week. The Station clock, high in the canopy always wound at the same time, which under Fred’s supervision, I was sometimes allowed to do.

    Quite what any surviving members of the Family think about the staton now is probably best not related.

    Terence Uden

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  18. Hi Roger
    The PDF timetable for the Lion 4 and X4 is now updated on our website.
    I shall pass on your N&D sightings to get those vehicles looked at.

    Richard W
    Reading

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  19. I live on the Mickleover route and you’ve done well to get a photo of one of our branded E200’s, as they’ve been a bit thin on the ground recently, with lots of spare buses or gaps in service – though they are all out today. The music stand/lectern can’t have been very popular as it’s not been included in later purchases of E200’s – I find it spoils the view from my favourite seat.

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  20. TfL are cutting fares for travel on Fridays. I am not sure that will work more people will probably travel on the Friday but take Mondays off instead

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  21. The heavy duty metalwork on the platforms at Leicester rail station, capped with rubber ‘piping’ protection, were never designed to be seating. They were installed in the days when the platforms were hives of activity associated with electric tugs towing BRUTES (caged trolleys) around, which were laden with Royal Mail or Red Star parcels. They provided protection to prevent to the brickwork of the station buildings. With these mail practices having ceased a long time ago, they’ve become convenient, but slightly cold, ‘bum perches’ for travellers.

    I do love how Arriva has its finger on the pulse, in such a consistent manner, across its operating companies. There are plenty of poppies still adorning their vehicles here in Leicester. Diwali is a good one too; saloon 3100 has an allover rear advert, wishing everyone a happy Diwali, which was put on in 2022 and looks rather tatty now. Some double-deckers still sport illuminated, nearside adverts for Diwali, which were put on in 2023. A few more months and they may as well stay put for Diwali 2024, providing the LEDs last that long! It’s a company which lacks attention detail, but that’s probably not surprising when one considers how much back office resource has been hacked out over the years. A few months ago, Leicester gained some elderly E400 double-deckers from Merseyside, in lieu of some newer, but similar, vehicles which went off to the north west in return. The swaps were carried out to satisfy vehicle age stipulations on Merseyside. The Merseyside vehicles initially entered service in Leicester with Merseyside fare information vinyls still attached to their exterior, nearsides. And don’t get me started on their cavalier attitude towards PSVAR with the number of buses which do not have properly functioning side and rear destination equipment. As one former MD of First Midlands once said to me, “Many go to look but few see.” Proves to be wise words over and over and over again, unfortunately.

    N.P. Beasley.
    Leicester.

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