Southend Airport evicts new bus route

Friday 14th June 2019

IMG_E0246.jpgHave you ever heard anything so ridiculous? At a time when airports should be doing all they can to enhance their environmental credentials by encouraging passengers to use public transport you’d think a new bus route introduced in the dead of night entirely at the commercial risk of a bus company would be warmly welcomed and widely promoted.

Instead Southend Airport; oh sorry, ‘London Southend Airport’ (says it all about their pompous attitude) have banned Ensignbus from running their new night time X1 express bus route connecting the airport with central London.

Introduced earlier this month, buses on the new ‘Jetlink X1 Airport Shuttle Bus’ have been forbidden from entering the airport this week and Ensignbus have been forced to abandon the service.

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We’re not talking frequent shuttle buses which could undermine longer established public transport operators already in the market. The X1 was aiming to fill the gap when trains run by Greater Anglia on the line to Liverpool Street are infrequent or not running.

From Monday of this week a new later last train began running leaving Southend Airport at 2359 arriving into Liverpool Street at 0055, whereas the X1 leaving at 2340 would take arriving air passengers to Lakeside, Canning Town, Embankment or Victoria arriving there at 0115.

Heading to the airport a new first early morning train from Liverpool Street now leaves at 0435 arriving the airport at 0529 but the X1 provides an even earlier arrival at 0435 having left Victoria at 0305 – what’s not to like about that?

Well, Leanne at Southend Airport reckons in an official statement the airport has recently come to an agreement with Greater Anglia “which extends the schedule of the airport rail service to earlier and later trains. At this current time, the airport does not have any agreement in place with Ensign buses”.

Leanne also encouragingly explains “London Southend Airport works with a number of transport partners to offer its passengers different options to get to and from the airport in a sustainable way and is always happy to discuss ideas to improve service to its customers”.

So you’d think giving customers an option of travelling direct to a different part of central London, eg Embankment or Victoria, rather than to Liverpool Street arriving in the early hours of the morning would be a great ‘improvement idea’.

It’s been pointed out London Southend Airport take 90% of the revenue from passengers travelling by train. That might just have something to do with their stance rather than some spurious claim to offer sustainable options.

Greater Anglia charge £16.40 for a late night single from the airport to Liverpool Street compared to the Ensignbus X1 fare of £15 so there’s hardly an issue with pricing.

And that 0435 arrival at the airport by bus would work much better than risking the train at 0529 if you were flying off to Faro or Bilbao at 0630 with gates closing 30 minutes before departure and security to be endured.

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Let’s hope Stobart Aviation CEO Glyn Jones, Leanne and airport colleagues do “listen to what they (passengers) are telling us and we (they) take action” by coming to an agreement with the ever resourceful and enterprising Newman team at Ensignbus very quickly so the X1 can be reinstated and customers given the promised “options to get to and from the airport in a sustainable way”.

Peter Newman has confirmed Ensignbus have “previously offered to pay fees” and interestingly there’s allegedly no agreement in place with First Essex (who run the X30 to the airport – advertised on the airport’s website along with “just a short walk from the main terminal”: three routes operated by Arriva) nor have London Southend Airport had a problem when Ensignbus has run commercially at their own risk to and from the airport on Boxing Day in the past. Perhaps that’s because it’s the only travel option that day with trains left in the sidings and no 90% rake off for Stobart Aviation.

Roger French

7 thoughts on “Southend Airport evicts new bus route

  1. A fantastic read but I would like to point out a minor error, First Essex only runs one service to Southend Airport – The X30; routes 7, 8 & 9 are run by Arriva and are not available from the terminal building but instead from a nearby local road.

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  2. I agree that this is utterly ridiculous (as is their policy on pick up/set down by car in the short stay car park, but that’s another story) but would just explain that Stobart Air paid to build Southend Airport station, hence why they have a large revenue take from train fares.

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  3. Ok but the first thing you before registering or advertising a new service is to get any new landowners agreement to use of their property. Would have thought Ensignbus would have known that as indeed you would have done Roger

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  4. I think that you’re wrong that there is no agreement between Southend Airport and First Essex to run the X30 to the airport.

    At Southend Airport itself is an X30 branded bus shelter with route and fare information displayed, I’m doubtful this would be allowed by Stobart without some form of commercial agreement.

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  5. I find it ironic that the official statement (poster) from London Southend Airport refers to “passengers”.
    The P-word is no longer acceptable in parts of the rail industry now – it must be Customer, even when the context can only mean passengers and not freight customers.

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