Tuesday 9th September 2025

As mentioned in recent blogs, last week saw a number of changes to bus routes in Powys, not least significant surgery to the TrawsCymru network through the county.
Whereas TrawsCymru had been expanding across mid and south east Wales over the last six years by swallowing up traditionally run local bus routes, the changes introduced from 31st August have seen a complete policy u-turn with a reversion back to ‘ordinary bus routes’ and banishment for brand TrawsCynru on a number of “inter-hub” corridors.
Here’s the TrawsCymru network map as applied before last week’s changes…

… and here’s the map following the changes.

Back in September 2018, new TrawsCymru route T12 began operating across mid Wales between Machynlleth and Wrexham via Newtown and Oswestry subsuming long standing local services along most of its substantial route. I took a ride and blogged about it back in February 2019 expecting it to become a great addition to the TrawsCymru network.
Alas, as you can see from the maps, it’s now no more and the two operators who shared the former T12 – Lloyds Coaches and Tanat Valley Coaches have reverted back to operating two separate newly numbered routes – X85 Machynlleth to Newtown (Lloyds) and X76 Newtown to Oswestry, Gobowen and St Martins (Tanat Valley). The two companies had effectively been running the T12 as two separate services connecting in Newtown for some time. The fast link from Oswestry to Wrexham has been ditched in these changes with the replacement X76 terminating instead at St Martins, a small community two miles north of Gobowen.

Meanwhile over in Brecon the long TrawsCymru route T4 between Newtown to Llandrindod, Brecon and Cardiff operated by Stagecoach has been cut short at Merthyr Tydfil and is now operated jointly by Williams Travel and Celtic Travel with Stagecoach reverting back to operating south of Merthyr Tydfil to Cardiff with its own commercial route X4.

Similarly (as with the T12) also in September 2018, TrawsCyrmu route T14 was launched linking Hereford with Hay-on-Wye and Brecon then joining the T4 via Merthyr Tydfil to Cardiff (operated – I believe – commercially by Stagecoach) and has also now been severed in Brecon with the Hereford section now renumbered plain X44 and operated by Sargeants with just the T4 south of Brecon to Merthyr Tydfil. I’m guessing this change may have arisen if Stagecoach no longer wanted to run the T4/T14 commercially north of Merthyr Tydfil.

A much welcome addition to the network is new route X80 between Brecon and Llandovery giving those towns a link not seen for at least a decade.

Frequencies have pretty much stayed the same on most corridors but timetables have altered and include, in some cases, new evening and Sunday journeys. Some new additional Demand Responsive routes have also been introduced.
Powys County Council consulted on these changes at the beginning of the year although much of what has been introduced has changed since that consultation (ie severing some of the TrawsCymru routes) and it’s now said “the agreed upgrade will require additional funding of a one-off investment of £1.349 million and an annual increase in budget of £2.354 million.” Net Cost of the previous network was £1.148 million.
The one-off investment arises from additional vehicle costs borne by the operators pending new vehicles being acquired by Transport for Wales for the Powys network as well as refurbishment of 12 existing Powys-owned vehicles. This will see the introduction of six battery-electric buses for an enhanced route X48 (“to compliment the Heart of Wales railway line”) and “14 large buses and smaller 8-16 seat vehicles for other contracted routes” (quotes taken from a report to a Powys County Council meeting).

It’s unclear whether the new buses now in service with Williams Travel, for example, are short term loans pending delivery of the TfW vehicles but it’s certainly impressive to see so many new buses in the area, albeit many of them sporting plain white liveries.
These changes are being described by Powys County Council (PCC) as a “‘Bridge to Franchising’ where both PCC and TfW have developed the proposed bus network in such a way that it can be scaled up and used as a blueprint for other areas”. Franchising is due to arrive in this south east corner of Wales in 2030.
I paid a visit to mid Wales at the end of last week to take a look at the changes ‘on the ground’ and try and make sense of them.
The first thing I noticed when planning the trip was just how hard a task it was. There was no explanation about the changes on Powys County Council’s website save for a full listing in service number order of each route uploaded just a few days before the changes. The TrawsCymru website was giving incorrect details for a date after the changes and Traveline Cymru was even denying routes existed (even when putting a forward date into the search criteria) including the two I wanted to travel on – the X44 and X76 (see screenshot image below). Thankfully on checking over the weekend just gone, the information has finally been uploaded into the database.

But it was missing in the week leading up to the changes and thank goodness for Lloyds Coaches who posted a comprehensive list explaining all the changes in route number order with links to the new timetables where different services were replacing those withdrawn, even to other company’s websites where appropriate. Good for them.

Quite why Transport for Wales or Powys Council didn’t do this is beyond me. It’s not a good portent for the upcoming franchise regime – and makes a mockery of calling this a ‘Bridge to Franchising’. It felt like a ‘Bridge to the Unknown’ for this prospective traveller. I hope lessons will be learnt for future network changes.

And no surprise on my travels I found multiple examples of incorrect out-of-date information in abundance with confused passengers resorting to asking drivers what times buses are running. And this was days 5 and 6 of the changes, not day 1. For example, above is a poster on display at both Newtown and Brecon promoting the now withdrawn through service to Cardiff and below is a timetable for last month’s departures to Cardiff on the T4 and T14 with incorrect times and destinations.

This is becoming a recurring theme on my travels and very much characterises an attitude where those making decisions and responsible for such things, wherever they are based (usually remotely), being completely out of touch with reality on the street. Below is another example from Brecon bus station showing out of date departure times.

And lest readers think I’m being too harsh – it was only day six of the new changes – that timetable above is dated November 2019 and is way out of date.

Those based in offices (or even at home these days) should get out more and see for themselves the hurdles placed in the way of passengers trying to actually use bus services and find out information. I wish authorities spending a fortune on consultants drawing up extensive network plans and consultation documents and coming up with catchy buzzwords like “building a sustainable Powys” would give as much attention to actually ensuring information is out there across all channels (online, print and on public display) in advance of changes and certainly from Day 1. It can be done; I speak from experience.
One final one (of many observed), I’m told route 64 to Llandovery was withdrawn more than 10 years ago, but it lives on on this bus stop flag in Brecon.

At least over in neighbouring Carmarthenshire an up to date departure listing was displayed at Llandovery bus stand, so well done to them.

Rant over but finally to add, full marks to those bus companies obviously doing their bit despite this couldn’t care less attitude from Powys County Council. For example, Tanat Valley Coaches had posted X76 timetables at many bus stops along its route…

…Williams Coaches had posted route X80 timetables between Brecon and Llandovery…

… and Sargeants had covered over the out of date rubbish about the T14 in Brecon bus station with its own print of the X44 timetable to Hereford.

Let’s hit the road.

My first journey was on the newly numbered X76 (ex T12) from Gobowen to Newtown operated by Tanat Valley Coaches. The bus was a plain white former TrawsCymru branded Optare MetroCity, given away by the seat branding inside the bus.

St Martins to Newtown is just over 31 miles necessitating a “technical split” in the route but I noticed Tanat Valley announce the destinations as Oswestry, then Welshpool and finally Newtown which just adds to the challenge for passengers not in the know about such technicalities.

The route is very much charcaterised by those three sections with all seven passengers from Gobowen alighting in Oswestry where another contingent of eight boarded and had all alighted by the time we reach Llandrinio (20 minutes from Oswestry) with then an empty ride for most of the journey down to Welshpool (another 20 minutes) save for a couple travelling a short way near Guilsfield.

A driver change in Welshpool with five boarding the bus, as I spotted another Tanat Valley vehicle on the adjacent stand being a Volvo B8RLE MCV Evora still in TrawsCymru livery, preceded a quiet run down to the terminus in Newtown bus station where about half a dozen passengers boarded for the journey back north to Welshpool and beyond.

From Newtown I caught the still numbered T4, and still branded TrawsCymru, but now only as far as Merthy Tydfil rather than Cardiff, although I was alighting in Brecon.

As you can see it was one of two brand new Volvo eVoRas in the white livery of Williams Travel who, with Celtic Travel, have taken the route over from Stagecoach. Confusingly this wasn’t in TrawsCymru branding which I assume is to do with the temporary arrangements before the new TfW vehicles arrive, although might also reflect the short notice operators were given to take on these changed routes.
It was a busy journey from Newtown with a diversion to serve Newtown College added seven minutes to the scheduled running time, although I noticed we were soon back on the “school holiday times” along the route, thereby running seven minutes early. We still seemed to pick a good number of passengers up though with a significant change over of people on board in Llandrindod. All told, 32 passengers had travelled when I left the bus at Brecon with the next Newtown bound bus arriving at the same time.

Saturday morning saw me back in Brecon bus station (actually it’s called an Interchange) to try out the brand new X80 over to Llandovery after a ten year gap. The first journey at 07:03 only runs on a Saturday (and school holidays) as during the week the bus does a school journey making the first departure from Brecon not until 09:38 returning from Llandovery at 10:47 – see timetable included earlier.
As well as being a first for me, to do this route, it was also a first for Shelley the lovely driver, being her first day on her own driving a bus in public service, although she had considerable experience doing school and private hire work.

It was a great journey along a very quiet Saturday early morning A40 to Llandovery and back and as you can see from the above photo at Llancovery, was operated by a brand new Mercedes Sprinter. Not surprisingly, no-one travelled out but two passengers did board in Trecastle coming back both being delighted to have a bus service once again. From Sennybidge (about midway along the route) passengers have had long standing route T6 from Swansea for many years which, running hourly, means the X80 isn’t the novelty it is west of Sennybridge.

From Brecon I caught the two-hourly route X44 via Hay-on-Wye to Hereford. This was the Stagecoach TrawsCymru route T14 but is now in the hands of Sargeants and was another busy journey leaving Brecon at 08:57 and arriving into Hereford at 10:38 with almost a full load of shoppers.

It was noticeable how many passengers asked the driver what time the bus would be returning, with none of them trusting information on display at bus stops, and who can blame them, especially with long withdrawn route numbers (eg route 39 back in 2018) still on display.

And that ended my brief visit to mid Wales. Always an enjoyable part of the country to visit and a pleasure to see so many new buses on the road, and good numbers travelling on some of them.

But I’m still left perplexed at the rationale behind some of the changes described above, in particular the future of the TrawsCymru brand.
Roger French
Blogging timetable: 06:00 TThS

It’s worth looking at the comments on Lloyd’s FB page to see just how much goodwill they’ve amassed publicising the changes and updating bus stop timetables at their own expense.
Everyone at the Council could learn a lot if they were so inclined. Many of changes themselves are mystifying given the bus strategy for the last half decade.
Meanwhile, across the border, all the effort put in by Sargeant’s stabilising the tendered network north of Hereford after Lugg Valley imploded has been rewarded by LVs parent company Yeomans being awarded the long term contracts. Unless there is a lot more to this than meets the eye, it’s a shocking decision.
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Assuming the award of the contracts for North Herefordshire services was the result of a competitive tendering process properly conducted, there’s nothing “shocking” about it.
It’s quite common for the shock of seeing another operator being awarded short term contracts on “your” services to concentrate the mind when submitting tender prices for the long term contracts.
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Hear! Hear! Spot-on. If this is a foretaste of Welsh-style franchising, God Help Us! Were it not for the luck of having several good bus companies serving Powys, there really wouldn’t be any passengers left at all.
Unfortunately, few services can be provided commercially in the area, so Council involvement and support is necessary. But on that basis at least do it properly and not, as pointed out, remotely and by people who clearly never use buses themselves! Why not be really brave and do the unthinkable. Produce a County bus timetable book for those who neither have a smart phone or live in an area with no reception.
But looking at the actions of the Welsh government who think “transport” is just roads and trains, are we surprised?
Terence Uden
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Something that is worth saying Phil is that Sargeants didn’t ‘stablise’ the tendered network north of Hereford. They destabilised it with their constant driver shortages which meant constant cancellations on very infrequent routes, and even led to them making cuts to their established network to try and find drivers for the expansion. It was nothing short of a farce.
That’s before you look at Sargeants refusal to comply with bus open data legislation meaning throughout the whole time on their expanded network, they weren’t compliant with the law.
As bad as Yeomans/Lugg can be at times, they do seem to be really putting the effort in this time around.
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The Apostrophe Police have to tell you that there isn’t one in “Sargeants” (The original company was run by a number of brothers called “Sargeant”, hence “Sargeants”
And as the X44 is a bus rather than a train it would have arrived “at” Hereford, not “into”!
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Trains arrive at a [railway] station according to the instructions on making announcements I was issued by that much-maligned organisation known as British Rail.
However, the English language is constantly evolving and words change; however much I may personally dislike recent evolutions such as “train stations”, “arriving into”, beverages replacing drinks and things happening “prior to” rather than “before”, they are the current preferred usage of a significant proportion of people who speak English as their first language.
Some battles just aren’t worth fighting.
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‘… confused passengers resorting to asking the driver …’ – thank heaven it wasn’t a driverless bus!
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There is as far as I can establish no standard system for updating bus stop information nor even as minimum standard of information, Sometimes the bus company appears to be responsible, Sometimes the local council and sometimes no one. Basically it is a chaotic mess
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Tanat Valley, not Tanet, I believe.
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Thanks; corrected.
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One dissapointment is no fast bus between Oswestry & Wrexham, the Arriva 2/2A take over 70 minutes, were as the T12 took around 45 minutes as the T12 took the direct route via the A483 rather than through Cefn Mawr.
The Merthyr-Cardiff section has been affected by the improved rail links, why the replacement Stagecoach service is a shadow of even the original service before that became T4, i believe at one time the bus was every 15 minutes Merthyr-Cardiff, the X4 is now just an hourly daytime service, with no Evening & Sunday service.
SM
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Welsh Bus Franchising Grand Plan
Our roadmap to bus reform
Having a single organisation in control of all Welsh bus services make sense, The risk is they will add a lot of unnecessary costs though
Our roadmap to bus reform
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The Bus Reform Bill is going through the Senedd and we’re aiming to introduce franchising from summer 2027. Given the scale of the change, we plan to transition to franchising over several years via a regional approach. The key dates and regions (as they stand currently) are:
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Powys appears to be as bad as Hertfordshire concerning updating timetables on stops. Stickers are still on stops in Hemel Hempstead for 758 which was withdrawn some years back. Some stops are still without timetables from before the latest changes and they are making excuses for the delays in posting current information.
John
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I don’t even understand how this happens. They’re spending several million quid a year on this network, and they couldn’t bung a a couple of hundred quid at a few lads in the Highways Department to take their vans out over the weekend and change the timetables.
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Thanks for reviewing these changes Roger. I’m due to meet some friends in Welshpool soon for a bit of walking and we will be using the buses.
I wonder if the routes are being split for reliability reasons? The loss of the T12 beyond Gobowen is presumably to avoid competing with the trains – let’s hope there are decent connections.
What a shambles the introduction of these major changes seems to have been. Obviously a lack of joined up thinking all round, but great initiative by the local operators to at least do something. They have a greater interest in this as their businesses and livelihoods depend on the continuation of these routes.
Richard Warwick
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Those who have looked at the the Traveline Cymru website will have discovered that it is of limited use if one doesn’t already have the answers to most of one’s questions. To find a timetable one must already know the service number, there is no index to places served, and the map is not a route map but a stop map. Clicking on a stop does not give a list of all services calling, but a list of the next few departures; thus it is impossible for a stranger to acquire an overview of an area’s services in order to plan days-out, walks etc.
There are worse websites but, of course, worse is a comparative of bad: the Traveline Cymru website is bad.
Add to that that the printed timetable, something that the Welsh counties used to excel in the provision of, is now virtually extinct in the country, and there is good reason to infer that public transport is of no interest, and that visitors who would like to use it are not welcome. Either that or the provision of information has been handed over to children who travel everywhere in their parents’ car.
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There are far more issues than just that on the Traveline Cymru website. One of the main ones being that, they refuse to include ‘set down only’ or ‘on request’ parts of routes on there because it may cause confusion to passengers and so they just completely omit such set down only/on request areas. And if a trip is fully set down only after the first stop, they refuse to add the trip to the Traveline database.
Why might this be you ask? Their response genuinely is ‘because our website can’t show that information, we don’t include it’. So because their website is poor and can’t show basic information, EVERYONE else suffers because of Traveline Cymrus snobbyness and refusal to update their website.
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When Stagecoach closed their Brecon base, all of their Brecon area services, including the T4 and T14 were worked from Merthyr Tydfil. Drivers could not work a Merthyr – Newtown – Merthyr round trip, as this exceeded the maximum permitted driving spell, so the driver had to be relieved for a break in Brecon. An early morning bus ran empty from Merthyr to Newtown, to work the first southbound trip, but the driver had to take a 30 minute break in Newtown, before departure. Clearly this method of operation was not cost effective or sustainable and locally based operators, based at each end of the route, and employing a greater degree of flexibility, can provide the network in a more cost effective manner. I suspect that if the T4 had continued south of Merthyr Tydfil, it would have abstracted from the Stagecoach commercial service. This change must have imposed a significant reduction in the driver and bus requirement at Stagecoach in Merthyr. It is worth noting that running long local bus services, like the T4 and T14 reliably and cost effectively is very challenging, particularly when bus utilisation is maximised. This is why many traditional longer distance local bus services have been split in to two or more separate sections.
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“Effective communication is vital to ensure
the public, stakeholders, and partners are
engaged and informed throughout the
transition to bus reform.”
Our roadmap to bus reform, p25. Perhaps someone should send Powys CC a copy.
John
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I thought all these issues with shambolic and frequent service changes, lack of publicity, etc, etc, was supposed to be a result of deregulation, and that “bringing the buses back under public control” was meant to sort it. If so, it doesn’t seem to work.
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Passengers really need network stability but they rarely get it. The constant changes just discourage people from using and relying on public transport
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I assume the enhanced route X48 is going to complement the Heart of Wales railway line? Someone needs to tell Powys County Council that compliment means to congratulate or praise!
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No, you misunderstand. The Powys CC report writer means that Bertie the Bus is going to say nice things about Daisy the Diesel Railcar.
Perhaps Bertie’s hoping for a sniff of her red diesel.
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Transport for Wales are not impressive.
Travelling on their trains, I struggled with the lack of English announcements.
The long distance bus network looked to be growing into a very useful resource, but that is receding. Would it not be possible for commercial services to operated under the TrawsCymru banner?
Finally the lack of reliable timetable information is a common feature. Some stops recommend using the web, but this is difficult in many remote places. Surely the cost benefit analysis of sending out some people to put correct timetables up makes a compelling argument.
Gareth Cheeseman
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The Original Idea of Traws Cmryu if it was to connect North Wales with South Wales, interconnecting with key other bus services in certain mainly in the mid-wales belt has increased , but it cannot work out if it is now a network of Express Bus / or Coach Service interlinked (and one ticket?) to the Welsh Rail Network. It needs a strategic Welsh Government thought for what, and when , such services now should be provided, and simply looking at a quartered Wales for franchising really wont work.
Are the other local authorities looking to have their direct subsidy payment powers removed to an overarching Welsh system. with arguments for additional priorities at the political level ?
JBC Prestatyn
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Looking at the T4 timetable the 10am bus from Llandrindod to Merthyr and X4 on to Cardiff, I see that the X4 departs just before the T4 arrives!
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So far BSIP in general has failed as have enhanced partnerships
With Franchising it is perhaps a bit early to day how that will go
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Enchaned Partnerships worked excellently during Sir Andy Street CBE 7 years was Mayor in Brum with nBus Day ticket frozen throughout.
Partnership routes were created on most key corridors bringing service coordination and integrated fares on Swift.
Brum also had the lowest fares outside London starting at £2.45 for a Day Ticket with a comprehensive network of services now sadly reduced by 2% by his sucessor with three fare rises with the current network a shadow of the level of service in May 2024.
As for Sargents I regularly use thier 461/2 from Hereford to visit relatives in Llandrindod Wells & have always found them excellent & head and shoulders above the totally useless Lugg Valley who seem to base thier operations on Luxton & District Traction Company.
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In West Wales TFW have just improved the T5, restoring the through service from Aberystwyth to Haverfordwest. Since COVID the route had been split at Cardigan with no guaranteed connections. Now we have an hourly through service with 11 new buses promised.
A big improvement,
but once again an appalling lack of publicity. There were no notices in buses or at stops, and in week two the old timetables are still displayed even at main town. It is madness to spend so much on the new contract but not spend a few hundred on posters to promote the service.
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If you think Powys is bad for their timetable displays try visiting Monmouthshire where you will find displays for Service 442 Clehonger-Abergavenny operated by Abbey Cars who ceased operation in September 2014. The service still runs but is now operated by Yeomans to a different timetable.
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The common theme of uselessness in information provision lives on I see. Who are these people?!
Peter Brown
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Whilst I share everyone’s frustration at roadside publicity being frozen in time in many places, it is an example of Local Authorities having their budgets squeezed so much that there is no longer anyone employed to do it, and it is deemed more important to be spending what money there is in providing services. Whilst it is easy to say “just get on with it” the reality is it is not that easy. I’m sure the Officers in these areas are frustrated too, but can only play the hand they are dealt.
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I don’t think this arguement holds, at least in areas like Powis where the Council is buying more or less the entire network. If they publicised the bus network better, more people would use it, and hence it would reduce the NET cost of the network. In Powis the Council is paying (I think) two and half million a year for the “enhanced” network, it beggars belief within that budget plan allowance wasn’t made for properly publicising services.
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This is a completely feeble excuse. The money required for printed timetables on bus stops is a tiny drop in the ocean.. indeed that’s perhaps part of the problem, with many public bodies the importance of something is measured by how much money is being spent on it!. I meant is a general pattern of large amounts of public money being spent on pet projects with in reality little accountability.
Private industry generally does better because the income ultimately matters; if not coming in the shareholders want to know why.. this is a very different situation with public bodies who are constantly making political decisions based on very little technical expertise and that can be said in spades related to public transport.
The reality is that public bodies CAN do public transport well but only if they employ enthusiastic and knowledgeable people and actually recognize these skills and pay them well rather than generic administrators.
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I’ve travelled on the T4 from Newtown to Brecon and the T14 from Brecon to Hay-On-Wye for the last 18 months.
Not only are there no correct timetables displayed but on the new X44 (replacing the T14) there’s no information on Sargeants app because Powys County Council hadn’t sent them the software!
Also such confusing timetables. It looks like there are only 2 buses returning from Hereford station to Hay-On-Wye apart from 1 X15 which only operates in school term time..or perhaps it’s just when there’s an ‘r’ in the month?
Anyone got a magnifying glass 🔍
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Electric buses for an enhanced X48? Roger, you reviewed this route when it began last December. There was virtually nobody using it then and our observations of the route from Bucknell to Craven Arms is that most buses are still completely empty. Not surprising when there is no publicity in Shropshire except the timetables I have put on the stops in Bucknell. The timetable very recently put on the TfW website helpfully includes the trains, but unhelpfully says that train connections are not guaranteed. TfW certainly know how to waste money!
Brian Willson
Bucknell, Shropshire and Orpington. London
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Hello Roger. Just an update on the X48 that you and I tried out in February and found almost completely without passengers. Did a Bucknell/Craven Arms/Llandrindod/Bucknell trip today. Sensibly Celtic Travel now use 16 seat Mercedes mini buses instead of full size vehicles. Use of thr route seems to have picked up. Towards Craven Arms two people were on the bus, so we doubled that to 4. From Craven Arms we also had the same number, picking up a further 3 in Knighton. On return from Llandrindod we carried 8. Two only travelled to Crossgates where another boarded and 3 left at Knighton leaving 4 from there with us leaving at Bucknell. Time will tell whether this is enough to make the route viable, and will there be a timetable change on 14th December when the Heart of Wales line is increased back to 5 trains a day?
Brian Willson
Orpington and Bucknell
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Many thanks for update, Brian. Yes, it’ll be interesting to see what happens with the December changes.
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