Wandsworth’s phantom bus stops

Tuesday 6th April 2021

It’s not often TfL’s bus stop contractors manage to install new bus stops in time for the start of extensions to bus routes. (Readers will recall my recent ride along new route 456 featuring ‘dolly stops’ and temporary flags despite plenty of notice before the service started.) But in Wandsworth, they’ve gone to the other extreme, installing bus stops with no sign of a bus route being introduced.

I was recently alerted by a blog reading resident of Wandsworth telling me two new bus stops had been installed in Osiers Road, Wandsworth and could I help with any information as to when buses would start operating along the road. Local residents are naturally intrigued why they’ve been blessed with two smart bus stops, fully signed with stop names, direction panels and route numbers, yet no bus route.

Sadly the timetable case panels don’t give anything away, instead imploring potential passengers to make contact with TfL through the usual channels.

Route 485 currently terminates in Wandsworth ‘s oversized one-way system at Ram Street and provides a half hourly service to Putney and Barnes before continuing towards Hammersmith. Prior to the bridge closure it terminated at the bus station in Hammersmith, but now has to turn short on the south side of the bridge, giving no useful destination for passengers, especially since the bridge has been closed to pedestrians as well as all other traffic and cyclists.

Back in pre bridge closure days, when buses were allowed to travel over it (one-by-one so as not to weaken the structure further), TfL launched one of their consultations seeking views on plans for improvements to route 485 including doubling the frequency to every 15 minutes, re-routing between Putney and Wandsworth to use Upper Richmond Road and West Hill (already served by the 37 and 337) instead of Putney Bridge Road (also served by the 220 and 270) and, pertinent to this blogpost, extending the route beyond Wandsworth town centre to serve the expanding “Wandsworth Riverside Quarter” along the aforementioned Osiers Road and terminating in Enterprise Way.

That consultation was back in March 2018 and as readers will know, proposals for bus route changes in London move along at a snail like pace, so no surprises nothing has yet happened. Nevertheless the consultation explained with some optimism: “the changes to Route 485 would be introduced in two stages.  The first stage would be the increase in service frequency, and the diversion from Putney Bridge Road to the new route via Putney High Street, Upper Richmond Road and West Hill later in 2018”.  While the “extension of the service to Wandsworth Riverside Quarter and replacement of Ram Street as the service terminus by Osiers Road would follow in 2019”.

2021 and nothing, with no word on either of the two stages and their implementation. Except, of course, two bus stops have appeared to mystify and intrigue everyone.

To satisfy my own curiosity I had my own investigative Wandsworth wander the other day to see the bus stops for myself as building continues apace in the expanding “Wandsworth Riverside Quarter”.

I had a look further along Osiers Road towards Enterprise Way to see if the new ‘terminus’ bus stop had also been installed, as shown in the diagram in the consultation but the contractors hadn’t made it a triple intrigue and no flag could be seen.

This might be because the lay-by (which looked as though it might be the location) was being used by the contractor.

I’m guessing TfL had a rethink about plans to improve the 485 following Hammersmith Bridge’s closure to traffic in April 2019; and frankly, since August 2020 when it was closed to pedestrians too, the approach road from the south called Castelnau is deserted since there’s nowhere for traffic or people to go, and not surprisingly buses on the 485 (as well as other routes – 33, 209, 419 and 533) are carrying lots of fresh air. But whilst that may have changed the thinking about doubling the frequency, I can’t see why it’s caused a three year delay on the rerouting plans between Putney and Wandsworth, nor for a two year delay for the extension into “Wandsworth Riverside Quarter” where new residents will by now have made alternative travel plans, notwithstanding the new bus stops.

I sent an enquiry into TfL to ask when buses might serve these new bus stops, and will update readers when I receive a reply.

Interestingly “Wandsworth Riverside Quarter” was one of the destinations identified by Ford as ticking all the boxes for their ambitious Chariot minibus ride sharing routes introduced in February 2018 and which were going to revolutionise transport for everyone, until it packed up after a few months.

While in the area, I took a look at the impact of the bridge closure on other bus routes. It’s quite devastating. TfL have introduced two new routes to compensate for the loss of through services across the bridge. Route 533 runs from the south side heading west through Barnes and Mortlake before crossing the River Thames over Chiswick Bridge and then doubling back on the north side of the River to Hammersmith. It’s a five bus an hour timetable taking seven buses. Then there’s route 378 which links Mortlake through Barnes to Putney Bridge as an alternative to the 209 which used to run from Mortlake through Barnes to Hammersmith and now terminates on the south side of the bridge running four buses an hour. The 378 runs at a frequency of eight buses an hour and takes seven buses (although it links with the 209 needing 10 buses overall).

I thought I’d catch a 378 in the rather delightful Barnes, alongside the picturesque pond by the shopping parade. The only trouble was, there’s no bus stops heading towards Putney to board the bus. Whereas the 209 continues along Church Road with well established bus stops north of the pond, the 378 turns into Mill Hill Road, so doesn’t reach those stops, and sadly no replacement stop has been introduced.

The distance between the stops at Barnes Bridge and the next in Mill Hill Road at Beverley Road is shown on these maps. It works out at 790 metres (860 yards) which is quite some distance.

And ironically is more than double the distance from Putney Bridge Road (served by routes 220, 270 and 485) and the proposed terminus in Osiers Road, Wandsworth.

Which just goes to show there’s no guessing what the policy might be when it comes to catching a bus from a bus stop in London. Just don’t try catching one in Barnes to Putney Bridge – because there isn’t a bus stop, but there is a bus, nor in Osiers Road, Wandsworth where there are bus stops, but no bus.

I also spotted a helpful notice on a bus stop at the northern end of Castelnau advising the complicated alternative arrangements now in place for bus travels from south to north of the river ….

… which was rather confused with an out-of-date spider map on display in the shelter, especially as it’s for the wrong area.

Still, at least there was a spider map.

At a busy bus stop alongside Clapham Junction station there was no spider map at all. Just a street map showing bus stop locations in the immediate vicinity, but not their code letters nor what routes serve them, nor to which destinations. Which makes for a pretty useless map.

Meanwhile over in Wandsworth, I’m sure customers for National Express will be pleased to see “coach travel is back” in …. July.

But, Flixbus to Portsmouth is available as an alternative. Apparently.

I felt like I was living in a 2020 time warp.

The dire state of bus information in London is probably the worst it’s ever been.

Roger French

6 thoughts on “Wandsworth’s phantom bus stops

Add yours

  1. I imagine the reason why you “felt like I was living in a 2020 time warp” was because the National Express notice that they were returning in July is from after the first lockdown in 2020.
    National Express have in fact resumed a limited-service already.


  2. Well at least the Wandsworth bus stops didn’t give you a host of advice on coronavirus but no actual bus times like many! generally the reason you go to a bus stop or bus station is to catch a bus not to seek medical advice . Perhaps it could be an new snake oil alternative therapy: bus stop cures?


  3. In the days that Metroline operated the 378 (and also for the short time it was numbered 209) there was a temp stop in Station Road by the Cote Brasserie. Cannot think of any reason why this would have been causing any problem. Given that this is an alternative link to the Underground, it seems a shame that it has to terminate on the North side of Putney Bridge, rather than to take people where they really want into the station. Also weird that the original plan to run via the Red Lion in Barnes never happened, because of a difficult turn there, when far bigger buses do it every night on the N22.


  4. I hope the route numbers on the stops get updated a bit faster than around here! I moved to Chesterfield about 8 years ago. I’ve not seen a single update, outside the town centre at least, where routes have changed in that time. There are some stops still showing services that were withdrawn before I moved here, in some cases a long time before, and some stops that haven’t been in use for a decade or more that haven’t been removed or at least had stop not in use signs applied.

    It seems assumed no one will just turn up and wait for a bus to arrive. Certainly no point turning up without doing your research beforehand, as they were super quick in removing all timetables last March, but despite most services being pretty much back to normal with only peak time tweaks for over 6 months, they’ve not put any back.


  5. I am yet to meet someone who lives at Osiers who wants these bus stops. Wandsworth council are filling every space possible with flats. The noise, pollution and years of distress for those living here is enough without having buses in and out all day. It’s a 5 minute walk to the other 485 bus stop. I will never understand the need for more.


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