Travelcard under threat

Saturday 22nd January 2022 One of the proposals London Mayor Sadiq Khan has put forward to help shore up TfL’s finances in ongoing funding negotiations with Government to replace the current arrangements ending on 4th February is the end of the Travelcard. If this goes ahead it will confirm without doubt the wheels have well... Continue Reading →

Crisis cuts at Southern Rail

Sunday 2nd January 2022 What on earth is going on at Southern Rail? There we all were making alternative arrangements for travel between Christmas and New Year while Network Rail carried out resignalling work closing all lines between East Croydon and Victoria for nine days .... .... when on Thursday it was announced these arrangements... Continue Reading →

Three Dreaded Words

Friday 15th October 2021 Rail. Replacement. Bus. October 2021: warning for February 2022 already As you can see down here in Sussex Rail Replacement Buses are front page news again as GTR and Network Rail's media machine begins the warm up warning to give rail passengers plenty of advance notice of next February’s nine day... Continue Reading →

Customer service resolutions (or not).

Sunday 19th September 2021 I thought I should provide a few updates after my post a month ago about unsatisfactory experiences at the hands of various rail companies and their hard to reach customer service departments, or often, their sub-contracted outsourced companies. I explained how South Western Railway had twice declined my delay repay claim... Continue Reading →

More mixed messaging on the railway

Tuesday 20th July 2021 I made six train journeys on Saturday and experienced more mixed messaging leaving me wondering whether our Government controlled railways along with the train companies really are interested in attracting passengers back on board particularly following yesterday’s withdrawal of Covid restrictions. During the early months of the pandemic messaging was all... Continue Reading →

Inconsistencies

Tuesday 4th May 2021 We all know it's going to be a big challenge to get passengers using public transport after the past year's pandemic hiatus. And it's good to see some exciting developments with new bus brands in Lancashire for tendered routes (Ribble Country and Little Hot Line), ambitious new services for the leisure... Continue Reading →

Turnback Stevenage

Monday 3rd August 2020 It was pats on the backs all round at Network Rail and GoVia Thameslink Railway (GTR) this morning as although operational problems a plenty caused by damaged overhead lines near Farringdon meant disruption for Thameslink services across the network, the opening of Stevenage’s new ‘turnback’ platform 5 was rightly being celebrated... Continue Reading →

I got my £20 penalty fare back from GTR

Tuesday 12th May 2020 Back in the carefree pre Covid-19 days of travelling around the country for pleasure, on Wednesday 5th March, I found myself on a train from my local station, Hassocks in Sussex, up to London to seek out hydrogen fuelled buses on TfL route 444 before they were withdrawn from service. I’d... Continue Reading →

Power failure empowers staff

Wednesday 18th December 2019 There's never a good time to have a complete signal failure at East Croydon but for the power to go down just as the evening peak is kicking in around 16:45 is probably one of the worst of times. I'm sure everyone at Network Rail did their very best to get... Continue Reading →

Another Gatwick Express rip-off

Friday 25th October 2019 Spoiler alert: the postman delivered a National Rail Voucher for £6.70 this morning. I wrote about the outrageous rip-off fares policy on the Gatwick Express back in May, but the other day I came across another pricing scandal from this past-its-sell-by-date train brand. I was buying a ticket in the Gatwick... Continue Reading →

Two cheers for GTR

Thursday 16th May 2019 We're fast approaching the anniversary this weekend of that fateful day in May last year when the Thameslink (and Northern Rail) train networks went into meltdown. Changes to the GoVia Thameslink Railway (GTR) operated Thameslink network had been billed as the culmination of years of investment and preparatory work including millions... Continue Reading →

End the 35 year GatEx rip off

Tuesday 14th May 2019 Exactly thirty-five years ago today British Rail began the first non-stop train service between London Victoria and Gatwick Airport marketed as Gatwick Express. Class 73 locomotives hauled Mark 2 carriages providing a 30 minute journey time. Since 1984 GX's history has been in three almost equal parts: the British Rail era... Continue Reading →

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