Competition returns to Preston

Tuesday 16th June 2026

This is becoming a bit of a habit. Two Tuesdays ago I reported on new competitive developments in Southend-on-Sea between First Bus and Arriva; last Tuesday it was about Arriva and Stagecoach’s new battle in Stevenage and today I’m catching up with further competitive developments, this time in Preston where a knockabout between Preston Bus and Stagecoach has reactivated.

Which is nothing new, of course. There’s history between the two operators. 20 years ago there was a right royal battle when Stagecoach launched competitive like-for-like ‘citi’ branded routes on lucrative corridors against the former municipally owned Preston Bus which had been subject to a management buy-out in 1993.

The competition was so intense it presuaded Preston Bus the best course of action was to sell up to Stagecoach but as many predicted at the time, not surprisingly, the competition authorities intervened forcing Stagecoach to sell its newly acquired company which it eventually did to Rotala with hostilities soon ceasing as Stagecoach withdrew most of its local routes in the city.

Fast forward to more recent times and it’s Preston Bus initiating the latest provocation from the end of March with an extension of its route 23 from the Royal Preston Hospital in the north of the city to become a cross city route with an extension every 20 minutes to Bamber Bridge in the south of the city.

The provocation comes by virtue of the route south of the city along the main Chorley Road being the preserve of Stagecoach’s busy inter-urban route 125 running between Bolton and Preston every 10 minutes with coincidentally a 20 minute extension of every other journey beyond the city’s bus station north to the Royal Preston Hospital.

That extension was introduced some years ago, pre Covid, and is an example of how from time to time Stagecoach has provided cross city links through extending its longer distance routes thus not giving up on the idea of adding bits of Preston to its bus network.

Stagecoach has reacted back to the 23 extension by adding more journeys to the hospital on the 125 and, crucially, also introducing a new extension northwards to its route 111 so it now runs roughly every 12 minutes from Leyland to Preston with all journeys continuing north from the bus station to the residential area of Tanterton via the University and Fulwood with the first part of the route also served by the aforementioned route 23 on its way to the hospital (as shown in the map below).

This 111 extension mainly competes with Preston Bus operated route 35 running every 10 minutes between Tanterton and the bus station via a slightly different route to the newly extended 111.

Tanterton residents now have almost double the number of buses and Stagecoach has managed to impact two of what must be Preston Bus’s most lucrative routes by duplicating parts of both the 23 and 35.

There’s another factor in all this and that’s the Preston Bus decision to withdraw from the £3 fare cap in January stating the Government’s reimbursement arrangements were “no longer financially sustainable”. It followed this up in April by withdrawing from Lancashire County Council’s evening and Sunday £1 fare cap again siting insufficient reimbursement.

Stagecoach is still participating in both schemes making its competitive routes appear cheaper although Preston Bus has reacted to the latest situation with reductions on its day tickets and new ‘South Ribble’ tickets in a ‘Summer Sale’ on the 23…

… and on the 35, from Sunday, introduced the ‘Big Summer Fare Cut’ with a day ticket reduced to £5 instead of £6.40 and a £4.20 day return (rather than £3.50 singles each way) between Tanterton and the city centre together with reductions in bundles of five day tickets and 28 day tickets.

Matt Rawlinson, managing director of Preston Bus launched the cheaper fares saying “we know that affordable fares make a real difference to our customers. By cutting prices across some of our most popular tickets, we want to make it easier for people to get out and about this summer — whether that’s for work, shopping, leisure or visiting friends and family. If you haven’t used the bus for a while, now is a great time to give it another try.”

It’s a sure sign the competitive situation is having an impact.

I had a ride on all four routes in contention (23/125 and 35/111) last Tuesday to see how the competitive situation was going and certainly in the off-peak early afternoon when I travelled it was only the long established route 125 carrying decent numbers with the other routes carrying twos and threes and in a few cases case six to eight passengers.

Buses depart on both competitive corridors from adjacent stands in Preston’s famous bus station so there’s a clear choice for passengers often with both buses standing next to each other waiting for custom.

Towards Tanterton those passengers travelling to the southern section of route not covered by the newly extended 111 were obviously still catching their normal bus on route 35 but those going further were equally divided in which bus to catch.

Towards Bamber Bridge the 125 seemed to be more popular than the 23. It was just me and another passenger boarding the 23 when I travelled with no other takers all the way to Bamber Bridge.

City bound journeys on both routes saw everyone board the first bus that arrived at the bus stop.

It was good to see timetable displays in the bus station and at bus stops along the routes that I saw had been updated.

It’s another competitive spat that’ll be interesting to see how it develops not least as neither Rotala or Stagecoach are renowned for backing down once they’ve established a course of action, but history also shows competition in Preston does ebb and flow.

I’m grateful to blog reader David from Preston who kindly gave me some of his recollections of previous spats which, to conclude this blogpost, readers may find interesting as background to the current situation….

“During the 2007 bus war, Stagecoach had my favourite service pattern ever in the area. They ran a competing service 23 every 10 minutes, plus a service which ran almost identically to Preston Bus’s then service 22, which did the same route but terminated at St Clare’s. Stagecoach’s version continued along Sharoe Green Lane as a 19 instead, forming a circular service much like Preston Bus had done further in town for the first 70 or so years of its history. There was then also a Stagecoach 19A service which ran as the Preston Bus 19, IE along the Deepdale Road route, and then round the Broadwood Drive estate, also every 10 minutes. 

In 2009 we lost all of those Stagecoach services, and reverted to having a Preston Bus 19 which sometimes went through the estate, and a 22 and a 23. Eventually, we lost the 22, so we now have half the service that we used to have on that route. 

Meanwhile service 7 ended and at that point Stagecoach started a service 4C, which ran every 20 minutes, on college days only, via the former 7 route, Garstang Road, Watling Street Road, Sharoe Green Lane, up to the college. I’m guessing this would have been around 2013 or 2014 or something. Again, that service did not last terribly long. 

Stagecoach then seemed to take a step back for a while, reducing frequencies on a number of their smaller routes. I think it must have been just before the pandemic when they first started running some 125 services up to the hospital.

The only other odd thing Stagecoach did was on 31 August last year, where they swapped the routes of services 61 and 68 between Ashton and Preston, so that the 68 ran every 20 minutes via Lane Ends instead of via Tulketh Road, thus slightly increasing competition with the 35, and the half hourly 61 ran via Tulketh Road, giving them a less frequent service. I think that arrangement does work better than the former as Lane Ends does have a few shops still.”

Thanks David for that which just goes to show competition presses on in Preston.

Roger French

Summer blogging timetable: 06:00 TThSSu

39 thoughts on “Competition returns to Preston

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  1. Here’s an idea for one of the companies.! Buses to meet the trains and visitors, and one not have to go into the monumental bus station which good Preston has, -excellent to see public transport so honoured respected, ..

    ….but with the long winding route to get into it to, if not out of it also. This is not needful for visitors going to Travelodge or Premier Inn or others as by definition visitors will not arrive as locals having gone into town to shop or etc.

    As in Sheffield they have an inner circular bus (which might be free Council funded I think ?), though there one has to walk a ridiculously long way for folk with heavy bags, visitors arriving at the Station to find the stop no clear indications to find it.

    And they should surely put a bus stop (and bay) there just to the right of the station front as one exits, on the main road, near where the pedestrian crossing lights are somehow, (?!?) …for their inner circular routes at least.

    Meadowhall visit for first time at the weekend on Sunday: was very impressive I thought with helpful staff around too and ticket office manned or womanned (who directed me very helpfully quickly to platform 3 just in time for next Northern train to Sheffield) covered corridor all clean smart and bus station right next to their train station. Nice family atmosphere with the shopping mall right next to both . Of course they have had the advantage of being able to start plan afresh I can think.

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  2. I am not sure if Preston Bus Maths adds up, with cheaper fares to the public presumably less than they were getting from the govt / LCC though these are quite short intensive routes so maybe the deemed payment due wasnt much more than the £5.50ish return fare , with the longer Preston Bus Routes (do they still run ? ) doing the Preston-Clitheroe-Barnoldswick-Skipton service which if that was £1 / £3 was nearly a bargain. of course passengers from Skipton have little choice in being able to catch a train to worry about where in Preston from the rail station they might need to go to (at least not without a change at Clitheroe or similar

    JBC Prestatyn

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    1. I’m speculating of course, but if Prestonbus wasn’t being fully reimbursed by the government & LCC for the capped fares in question, then their lower fare offerings means money is at least being paid in full & banked far sooner than subsidies that presumably, are paid retrospectively. Furthermore, the reimbursements were clearly less than what the company had recorded & expected, much like the English National Concessionary Travel Scheme, no doubt.

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    2. Stagecoach have run the 280 from Preston to Clitheroe and Skipton for quite a few years now. Preston Bus don’t run any long distance routes from Preston now, the only longer routes they run are from Ormskirk to Skem and then on to Chorley or Rainford, and it’s hard to believe that those make up a significant enough proportion of their income to drive the change in policy.

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  3. Stagecoach seems to be competing more with itself with that 111 over the 23

    One of the companies should think about bringing back the glorious Red and Cream of Bamber Bridge Motor Services for one of the routes

    JBC Prestatyn

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  4. And talking of Rotala.

    West Midlands Travel Limited seems ready to celebrate 40 years of The Birmingham Coach Company aka Diamond Bus right up to its actual anniversary date in October.

    As I am currently sitting on Enviro 200 painted bizarrely in the 2nd Generation Birmingham Coach Company livery that effectively launched the Diamond branding on Service 3 of TfWM from Merry Hill to West Bromwich.

    Oh & National Express West Midlands are raising its fares for the fourth time since Sir Andy Street CBE left office under the approval of the current office holder.

    The price of a nBus Day Ticket was the same when Sir Andy left office in 2024 as it was in 2017 when he entered office. It will now rise to £5.50 with fares up to 21% higher than in 2024……

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    1. Much as I had a lot of time for Andy Street, it is naive in the extreme to infer bus fares wouldn’t have increased had he remained Mayor and not been voted out of office. Putin’s war in Ukraine, higher NI liabilities and recent fuel cost increases due to Trump’s misadventures in the Middle East have all conspired to increase operators’ costs of operation and these would have happened whoever had been WM Mayor.

      Dan Tancock

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      1. Dan,

        Sir Andy Street CBE made a clear manifesto pledge during the 2024 Mayoral Election Campaign to freeze single & day Nbus fares in the West Midlands Country until May 2028

        I can assure you this pledge would have been honoured & carried out.

        Longer term N tickets valid on Midland Metro & National Rail would have been raised in line with the terms and conditions applying to these tickets.

        Single & day NBus would NOT have been raised four times if Sir Andy had been relelected.

        Bus fares in the West Midlands Country have been raised by up to 21% under the current Mayor.

        Richard

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        1. Well if he did make that commitment, maybe it’s pertinent to ask what routes would have been cut to keep the fares down?

          Dan Tancock

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          1. I clearly stated the price of a nBus Day Ticket was exactly the same price in 2024 when Sir Andy Street CBE left office as it was in 2017 when he entered office & waa issued by Transport for West Midlands

            I am not referring to any ticket issued by West Midlands Travel Limited with its range of Daysavers & Travelcards which were ultimately withdrawn in the West Midlands County following negotiations by Sir Andy Street CBE that allowed passengers to use any bus regardless of operator.

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            1. @Richard Jones – you did indeed. But that misses the point.

              In 2022, Andy Street froze bus fares for three years. But he didn’t, as he agreed to them being increased less than a year later. The announcement in September 2022 clearly stated “West Midlands bus fares” (clearly implying bus fares as a whole, not just certain ticket types): https://www.wmca.org.uk/news/bus-fares-frozen-for-three-years-as-part-of-plan-to-get-more-people-on-board/

              How, then, can you be so certain he would have kept to his pledge to freeze fares at 2024 levels?

              Malc M

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            2. I was actually discussing the latest fare rise with Mr Street as I wrote the comments & we both agreed the 2024 manifesto pledge would have been honoured after powers regarding buses including the role of Traffic Commissioner were devolved to the Mayor.

              I am not getting into a discussion about the WMCA raising fares between 2017 & 2024 as I have not made any mention of fare rises between 2017 & 2024 in my posts & that was a matter for the TDC

              My comment was the price of a nBus Day Ticket was the same in 2017 as it was in 2024.

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    2. Oh yes the splendid Coventry bus in the Black Country again. It should have been painted by now I agree but it’s always nice to see the unintended links between Coventry and the Black Country being celebrated.

      Rotala seem to be going downhill as their vehicles are looking tatty in Preston, some even saying Diamond Bus instead of Preston bus.

      I think they may want to sell out to Stagecoach once again as the market is totally different to that of twenty years ago.

      Maybe National Express would have a more difficult job buying Diamond in the West Midlands.

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      1. I think it is very unlikely that West Midlands Travel Limited or more exactly Mobico PLC would want to buy Rotala as they are selling their entire bus fleet to Transport for West Midlands as well as the leases on all their garages.

        As for Stagecoach I doubt the Competition Authority would allow a purchase of Preston Bus whilst in the West Midlands I cant see any strategic fit for Stagecoach to buy Rotala given franchising is imminent here & the wining contractor will be allocated the erstwhile NXWM garage & who in the right mind would want the Kidderminster & Redditch operations?

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  5. Rotala must have a death wish in Preston. Recent accounts show a loss, so you pull out of the £3 fare scheme even though you know that Ribble will stay in the scheme and be able to undercut you on parallel routes. You then increase fares considerably and compete against one of Ribble long established and frequent routes, on a lower frequency, with the absolute guarantee that Ribble will retaliate somewhere. And then as the finances deteriorate you cut the fares even though your won’t be getting the government subsidy. Genius, I wonder what the next bright idea will be.

    It was always obvious that with Ribble’s frequent interurban services into Preston they could strangle Preston Bus any time they liked. Why would anyone have bought it?

    I don’t remember Bamber Bridge MS but often saw the frequent Fishwicks services with low bridge PD’s when they had their own separate Bus Station in Preston.

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  6. This blog really says it all. People are boarding the first bus going to wherever they are going, that in itself is why the bus network shouldn’t be in the hands of the individual and uncoordinated bus companies. A bit like where I live, it’s not of loyalty to Uno, Arriva or Central Connect, it’s where I want to go and when that dictates what route gets used. Which makes the gaps in my local network all the more frustrating. Poor integration with trains, lack of services almost completely at night, obvious direct routes into adjacent areas in North London totally missing etc.

    David’s points at the end also says it all. Not only that the so-called ‘competition’ is obviously not sustainable by any measurement but that it can never build up the ridership or help contribute towards modal shift or any policy goals. How half a towns routes can just disappear basically overnight shows such a waste of capacity and resources. Enthusiasts may like it but people just want a stable and usable bus service and that needs to cover every area and just be a public service.

    Also been on the 1X in Southend a couple times in the past week, I would feel sad as a visitor if it didn’t last and again why I’m firmly for public ownership of public transport. It’s clearly a useful addition to the existing network and has a lot of value. I think while these things remain in private hands, they can’t even live up to their potential to be honest. The contrast with how visible the 1X is on the street compared to say Superloop is quite something.

    Aaron

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    1. This reminds me of the Routemaster route 143 that Greater Manchester Buses ran – in 1989?- as one of the umpteen competing routes running down the Wilmslow Road. At Piccadilly Gardens in central Manchester there were always lots of terminating buses for Wilmslow Road on the stand, and if there was a Routemaster among them everyone would get on and sit down, rather than wait for a “modern” bus to open its doors, so often it left full and standing, but on the way back, arrived nearly empty, because people just got the first bus to come along

      RobertLMS

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  7. Central Connect is going into competition with Arriva they are extending their service 66 which currently runs Debden to Waltham Cross to Hammond St and Brookfield Centre

    d

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    1. The service will run every 30 minutes and be routed Waltham Cross. Old Pond, Flamstead End, Brookfield, Hamond St

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    2. You misunderstand the change, it’s Arriva extending the 66 to Brookfield and Hammond Street not Central Connect. Central Connect run the route between Waltham Cross and Loughton/ Debden as 16C on Sundays under contract. So it’s not competition, Arriva are changing their network and coordinating the 251 and 66 between Cheshunt and Waltham Abbey.

      Overall I like the change a lot as I get a direct bus to Epping Forest and Loughton Station, I just wish these things would run later at night. Ending the service around 8pm is little good to me. Anyway about time Brookfield got more buses, as it’s a popular destination, especially with people in North Enfield. Really a bus should run from Enfield to Brookfield too.

      Anyway, other changes from late July in Lea Valley area include Uno running a bus between Broxbourne and the Zoo every half hour for the Summer Holidays and the 13 from Waltham Cross to North Weald/ Ongar running every half hour. Later journeys on the 15 and 25 routes to Harlow too.

      Aaron

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  8. My only visit to Preston was on a motorcycle drive between Hersham in Surrey and Edinburgh overnight. I attempted to use the car park over the bus station to have a short sleep break but before I had selected a spot to sit down the police turned up! I had my rest at the Burton West Service Area instead. 440.8 miles, Hersham to Edinburgh: 15 hours @ 29.39 mph average, £7.19 in petrol.

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  9. My understanding of the West Midlands is that it’s the bus operators that have increased fares. The only possible intervention of the Mayor would be to find money to further subsidise fares and thus keep them down. But as the West Midlands has not been showered with money in the same way that Manchester has, he would have had to find that money from elsewhere in his budget.

    It is very unlikely that a Labour Government would bail out a Conservative mayor.

    Today’s Makerfield by election is a good example of how transport has become over politicised. The Tories gave Andy Burnham lots of money to play buses because they thought he would be a more effective Labour leader rather than Jeremy Corbyn. The Labour Government continued to shower him with money to keep him in Manchester as he could be a threat to Keir Starmer. So we end up in Makerfield.

    I agree Stagecoach would not be allowed by the competition people to buy Rotala Preston. But there is nothing stopping them waiting until it becomes bankrupt and picking up the routes.

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  10. Deregulation proves itself to be utter madness, over and over again. And is it right that single fares in Preston are £3.50? That’s twice London and we have the hoppa changing bus facility for no extra cost. It has to stop.

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    1. is it right that single fares in Preston are £3.50?

      On Diamond buses in the East Midlands (also Rotala), the single fare is £4.

      People in London who complain about buses (note: buses, not tubes) being expensive have no idea.

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    2. London Bus fares are not making a profit and hardly anyone has to pay anyway kids old disabled police in uniform and the rest are tube train season holders. dont forget the london weekly cap (pity its not a rolling 7 day)

      JBC Prestatyn

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      1. @JBC Prestatyn – Quite remarkably, the “hardly anyone” who do pay contribute more than £1.5billion annually in revenue to London’s buses (source: TfL Quarterly Finance Reports).

        I think your comment that the old don’t pay needs to be put into some context. London residents of state pension age, and those who qualify through disability, have the Freedom Pass. The Freedom Pass is underwritten by the London Boroughs. Overall, that provides more than £300million in revenue to TfL annually, although that is for rail modes as well as buses. What I don’t know is what revenue TfL receives for carrying holders of ENCTS passes issued outside Greater London.

        As for holders of tube season tickets, I guess you are referring to Travelcards. Again, London’s buses do receive a share of the revenue from Travelcards.

        Malc M

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        1. Oddly I have seen recently people boarding buses and paying with their contactless card facilities.

          The point I was making is that the London Bus Network is no longer making a profit as it once did to subsidise the investments in tube services ( at least to the completion of victoria line and a bit beyond that ). The London bus network is probably more comprehensive now (at least monday to saturday) than it ever has been but there are still annoying gaps in connectivity, and a slow death of frequency reductions on more and more routes is not helping. Getting accross places like Crystal Palace is annoying with bus stops not easy to match with shops or interchanges without some effort of walking – which is not easy for some of us.

          Much of the Freedom Pass is paid I understand from static and moving road traffic fines collected by London Boroughs.

          I guess a subsidy for the network probably adds more evening buses than many places get – but then look at the actual numbers of passengers using such most have a good 50percent load factor average on core sections of routes even until 1am

          JBC Prestatyn

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    3. London chooses low bus fares and an extensive network with a need to subsidise bus operations by £946.9m a year (year ending 31 March 2025), primarily by charging higher fares on the underground. Nowhere else in the country has access to a subsidy of over £100 per resident per year to do the same (although Manchester’s getting close at around £75).

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  11. Having read some of the public comments about this on the Preston Blog, I was quite surprised by how pro-Stagecoach they seem to be. There is a pattern of frustration that Preston Bus exited the low fare schemes, put up prices (and for school children), but now with competition can suddenly drop them. There’s also multiple mentions of Preston Bus unreliability and a desire for Stagecoach to offer wider options.

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    1. Personally I cant understand the vitriol aimed at Rotala

      Having lived & worked in Torbay for a period I found Stagecoach most certainly not the picture painted by posters on here.

      As for Rotala I doubt the armchair enthusiasts on her who constantly criticise the company dont use them as I do & see a professionally run quality operation in Birmingham & Black Country.

      For the record Stourbridge TfWM contracts for the 25/A & 142/A will be passing from Diamond Bus to National Express West Midlands from 19th July 2026.

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  12. What has competition ever done for passengers long term? Ultimately in the short term where maybe more “choice” but as one company becomes victor, and the other loses or becomes unsustainable, and so cuts service and enters a bit of a death spiral. Overall, it hardly improved the public’s perception of the bus as a means to travel.

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  13. Bring back the municipals – in Preston and elsewhere! I’m not anti-privatisation (in fact pro-business) but buses aren’t like most normal commercial businesses. In the circumstances the corporation buses did a good job – and something that wasn’t broke did not need to be fixed.

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