24 hours in Penzance and Truro

Thursday 19th February 2026

I popped down to Cornwall on Tuesday to check out some of the county’s bus network following First Kernow’s withdrawal at the weekend.

Taking over a network of around 80 buses overnight is no mean feat and there are bound to be some teething issues. However Go-Ahead is getting a reputation for smooth mobilisations with Southampton, Bournemouth, Kent Fastrack and indeed Cornwall’s tendered network in 2020 all successfully taken over from previous operators to say nothing of large TfL route tenders and, of course, the Bee Network in Greater Manchester.

First (or perhaps, in this case, it’s more appropriate for me to use the word ‘initial’) impressions on arriving in Penzance at lunch time were positive with the Tourist Information Centre opposite the railway station having supplies of both the comprehensive countywide Bus Times book and a new ‘Travel Guide & Map’ available and on display and this time no inquisition when asking for a copy although I overheard a passenger in Truro bus station yesterday morning requesting two copies (“one for my neighbour”) being advised the “Council has told us to restrict distribution to one per passenger”.

The new folded ‘Travel Guide & Map’ is a numerical listing of the county’s bus routes with the network map spread over both sides.

The map is also in Bus Times spread over the middle four pages.

The other immediate observation that struck me was how smart and consistent the buses looked despite the awful weather throwing up road dirt and spray.

A sea of red livery in either Transport for Cornwall or Plymouth CityBus branding did add potential confusion especially those buses carrying the latter’s “SPARK” additional brand and grey fronts…

… although they’re very comfortable to travel in.

I’d expected to see well worn ex London buses and although I saw and travelled on a couple during my visit these had been converted to single door and I doubt passengers would realise were approaching 15 years old, making for a decent second life outside the Capital.

‘Before’ and ‘after’ comparisons of service provision highlight quite a few reduced frequencies now operated by Go Cornwall Bus but I found these to be more than adequate for numbers travelling and make commercial sense, particularly bearing in mind First Bus struggled with profitability even before Go Cornwall Bus put the competitive knife in last Autumn.

Penzance bus station was in a bit of disarray on Tuesday following recent resurfacing of the departure stands still waiting to be ‘set‘ but there were two large displays showing this week’s new departure times for each service…

… as well as temporary notices showing where buses were departing…

… on the opposite side of the road in the taxi rank…

… although taxi drivers seemed reluctant to use the temporary rank that had been set up for them.

Perhaps not surprising for 2026’s weather it was raining during my visit and everyone was waiting in the bus shelter but keeping a keen eye out for when their bus was screened up and left the layover spaces to then walk across and board in the rain.

First up for my travels was a journey on route 6 to Mousehole to check out the local controversy that’s arisen following Go-Cornwall Bus’s decision to truncate the route at the Old Coastguard Hotel and no longer serve the long standing traditional terminus at the Harbour.

Screenshot

The latter has famously been accessed via a very sharp and narrow turn hitherto always necessitating small size buses – latterly Mercedes Sprinter minibuses, but Bristol LHs in times gone by.

Go Cornwall Bus has pledged to run larger vehicles to ensure there’s enough capacity especially in busy summer months and points out although the frequency has consequently reduced to half hourly (from every 20 minutes) there’ll be more room for everyone to travel on the larger vehicles as well as making for a more financially robust commercial business model for the route.

I was surprised but delighted to see the route being operated by two double deck buses making for a very significant capacity increase and although the change does now mean those wanting to reach the Harbour face a walk to and from the revised terminus it is only around 250 yards and about three minutes walk away.

Hardly a big deal. There are other unserved parts of Mousehole further away.

And even more exciting, I reckon the route would now make for an ideal open-top bus service in the summer. Now that would be a tourist attraction to put Mousehole on the map and generate even more passengers. Perhaps a more appropriate route than Lands End for open tops.

Despite the rain the 13:30 departure from Penzance carried an impressive 23 passengers with around 15 alighting by or in Newlyn and the remainder continuing to Mousehole.

Newlyn makes for very challenging driving conditions for double deck operation but the drivers I travelled with showed amazing patience and skill negotiating the hazards and parked vehicles.

As we approached Mousehole I was surprised to see a crowd of ten passengers waiting to board at the final stop (towards Mousehole Harbour) until I realised the arrangement is for passengers to board before the bus turns for the return journey.

The turn itself is something else. I’ve never seen anything quite like it and am surprised it passed a ‘risk assessment’.

It looked like an incredibly dodgy manoeuvre with the bus turning right into a side road called Parkryn Road (shown on the right in the above photo) before reversing back into the main road called Parade Hill which the driver was doing more or less blind to knowing what traffic may be passing along that road and with no reversing camera images to help (see below photograph).

The other thing I noticed was just how tight the running time is with only 19 minutes allocated for the end to end journey (20 minutes on the return) although there is 21 minutes stand time each hour which is just as well and I reckon will be needed in the summer with double deck loads of passengers and manoeuvrability challenges.

I was so intrigued by the reversing manoeuvre I decided to make a return trip to Mousehole yesterday morning before my planned trips to check it out again and take some more photographs, this time off the bus, for this report.

So I was up bright and early (in the dark) and ready to catch the 07:00 departure from Penzance …. except it didn’t run.

So waited another half hour in the cold for the 07:30 with a driver who was on his first day on route 6.

He had a different approach to turning the bus round, literally, by driving beyond the junction with Parkryn Road and then reversing back (and up – it’s on an incline) into it as he’s about to do in the photograph below.

That seemed a much safer option – to reverse into a side road, except it was still very dodgy due to a low wall on the nearside, as you can see…

… and took two attempts…

… while traffic on the main road patiently waited, even at 07:50.

On a busy sunny summer’s day this could prove quite a challenge. As it could also on a dark winter’s evening. However I don’t see an alternative and can understand why using larger buses is the best way to make the service viable as well as providing enough capacity to carry everyone waning to travel.

After completing the turn the driver pulled into a lay-by opposite the bus stop where passengers had boarded on Tuesday to wait for the departure time explaining he’s under the impression a bus stop sign is being installed here to make it the official stop.

Despite the bus in front being cancelled and some passengers having to wait half an hour we only carried 11 into Penzance. And more positively the cancelled bus started running on the next round trip at 08:00 from Penzance which we passed on our way back into the town.

It’s interesting another reverse turn manoeuvre that’s caused controversy – the Safe Harbour Hotel in Fowey – like Mousehole Harbour, has now ended with First’s withdrawal and Go Cornwall Bus opting to continue to use Readymoney car park instead, as I reported in April 2024. But that manoeuvre is nothing compared to this new Old Coastguard Hotel arrangement, which is far more dangerous and challenging.

Back in Penzance on Tuesday afternoon, my next planned journey was on the 14:25 route 1A to Lands End. Except when the bus pulled forward the destination blind showed it was only going as far as Newlyn which the driver confirmed was the case. I’d noticed a road closed sign passing through Newlyn on the way to Mousehole which I thought would be impacting routes 1/1A and sure enough the driver confirmed there was a revised timetable and lengthy diversion in place until March.

I couldn’t see any details of the diversion and revised timetable on display in the bus station so called Go Cornwall Bus “Customer Experience” enquiry number in Plymouth and spoke to someone answering the phone as Plymouth Citybus who told me the next departure to Lands End was at 17:30 and ‘there were big problems on the 1 and 1A routes which we’ve just taken over from First Bus’. When I challenged the long gap in service the lady said she’d put me on hold and check with “Network Control” but after ten minutes of being on hold I gave up the idea of a Lands End trip and caught the 14:40 route 18 towards Truro instead.

This route is the Go Cornwall Bus hourly replacement for First’s half hourly route T1 and resurrects the old traditional route number connecting Penzance to the county town as does hourly route 14 from St Ives replacing half hourly route T2 to Truro. Two further journeys each hour between Camborne and Truro make for a 15 minute frequency at the busier eastern end of the route and certainly in the winter season these frequency changes look very sensible.

I alighted in Camborne bus station and was impressed to see Go Cornwall Bus staff have already given the facility a brand makeover with updated signs, departure listings and map.

Camborne will be a useful base for Go Cornwall Bus; the property having been acquired from First Bus along with premises previously acquired at Summercourt and more recently the Truronian coach business and its base in Truro.

Having just missed an hourly departure back to Penzance I opted to use GWR which was obviously much quicker too and gave me time to pursue my Lands End query by email with Go Cornwall Bus with a very prompt reply from Tom who kindly attached a revised temporary timetable for routes 1/1A.

I did suggest it might be an idea to make this available on the Transport for Cornwall/Go Cornwall Bus website rather than the pdf version showing incorrect times which had misled me although I did notice the web based version was showing the temporary times.

First’s erstwhile use of numbers 17 and 17A for two of the routes to St Just have been changed to 4 and 4A by Go Cornwall Bus with the 17 now applying to a reduced half hourly to hourly Penzance to St Ives service which makes sense for the winter season but probably won’t be enough for the summer.

I was a bit puzzled trying to work out which way the buses go between Penzance and St Just and think the network map has transposed the numbers 4 and 4A to indicate which serves which section of route. The map below doesn’t tie in with the timetable.

Over in Truro yesterday morning I travelled on the newly numbered 32A to the busy university campus at Penryn (on its way to Falmouth). This is another frequency reduction from half hourly to hourly for this link although there’s now also a faster route 32 every hour which by-passes both Carnon Downs (which has also had a frequency reduction) and the university campus between Truro and Falmouth.

Unfortunately there’s a 15/45 minute gap in between these two departures though.

There are now four buses an hour (instead of six) between the University and Falmouth with the aforementioned hourly 32A joined by a newly numbered hourly route 3 from Helston (was First’s U4), an hourly 33 from Redruth (was First’s U2) and an hourly ‘short’ 33A shuttling between the campus and Falmouth.

It’s quite a neat timetable and from what I saw the four buses an hour are now very busy with students.

I returned into Truro on a late running route 32A it being the driver’s first day on the route and seemingly getting lost on his way from Falmouth if the tracking on bustimes.org was accurate.

One other change impacting Truro is a reduction in frequency on the former First route 87 to Newquay via Perranporrh from an awkward every 40 minutes to hourly although there’s a handy connection at Perranporth with the hourly route 86 providing a quicker route into Truro making for another sensible change.

I looked out for the 10:27 arrival into Truro on route 87 to capture a photo but the bus didn’t seem to be on the road. So here’s an 85 instead.

All in all, as expected, a few teething problems during the first few days of the new regime but my overall impression coming away after a lunch time to lunch time visit is of a very well executed mobilisation and sensible timetable changes to make for a sustainable future.

There are reports the ex London buses bound for Cornwall are temporarily in service in Plymouth so they can be assessed and refurbished in the coming weeks with short term loans of more modern Plymouth buses to Cornwall providing the initial cover but the final game plan is for the London buses to see out their second life in the county which again makes for sensible utilisation.

Next week will bring fresh challenges with Truro’s bus station closure for four weeks for resurfacing. All bus routes will be diverted to the Fairmantle Street coach park on the other side of M&S with a much smaller footprint and limited facilities. I’m sure the Go Cornwall Bus team will rise to the challenge but passengers are going to find it a challenge too.

Thank goodness it wasn’t this week.

Roger French

Blogging timetable: 06:00 TThS

27 thoughts on “24 hours in Penzance and Truro

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  1. Tourists are just idiots, why would you want to get on a bus to a small pokey village with nothing but narrow roads and houses? Not surprised residents of Mousehole have had enough of them and just want their normal bus back like it was, keep the bus small for locals only, kick off the tourist, problem solved.

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    1. Ahh the days of Wallace Arnold west country tours using shorter and narrower vehicles and western national replacements for Bristol ls or sul buses with small LHS to even smaller Marshall body design

      JBC Prestatyn

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    2. anon 07:29 You do realise how much of the Cornish economy relies on tourism?

      Even retaining the old route, it still doesn’t get away from a very tricky turning manoeuvre in Mousehole harbour that GCB wanted to get away from.

      BW2

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    3. You clearly have no concept of how perilous the Cornish economy is. Those “idiots” as you disrespectfully call them provide a living and existence for many Cornish residents and businesses that simply wouldn’t be there otherwise. This is exactly why bus operations in Cornwall have struggled for decades.

      I only spent 18 months living in north Cornwall and working in retail management for a supermarket chain. Between early July and mid-September business increased by around 350%. It made the difference for the business surviving for the entire year or being unprofitable.

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  2. so some reduced frequencies. We are or were told that a more frequent service should attract more passengers and it is close that some drops to hourly may be too much, then again in such communities an appropriate departure time may be better desired. Are evening services now better than the mainly commercial network

    not running an 0700 or attempting to seems a little more than a teething problem along with a lack of call centre indicator to show it is an enquiry about Cornwall times.

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  3. I had the same problem trying to pick up a free timetable book “and one for my neighbour” with Sheffield Transport in about 1965. (I had to go back on the way home when another clerk was on duty).

    Jim Davies

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  4. Not sure why double-deckers, often with a lower displacement than many single-deckers, should prove “challenging” in Cornwall’s narrow streets…..and Drivers are well used to difficult turns and worse. Will always be a few teething troubles with such a massive change, and the reductions in some service levels quite sensible, particularly in mid-Winter. One assumes there will be some upgrades to the more popular services in the summer period? Understandable to use cascaded vehicles from wherever, but I do hope buses from London are able to exceed 20mph after years of crawling around at that speed.

    But why oh why is it going to take FOUR weeks to resurface Truro bus station?, hardly a second Preston. Now that is ridiculous.

    Terence Uden

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  5. As a retired goods van driver I was taught always back into a turning and NEVER reverse out into the main road. The ex London buses will probably arrive next week when the schools return from half term and the PVR increases by 30 in Cornwall and 10 in Plymouth.

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  6. Mousehole is not really suitable for large double decker’s

    Looking on Google maps the only possible alternative is to terminate the bus at Penlee Caravan Camp if they would permit it and run a shuttle minibus into Mousehole but that would increase costs

    I think turning the bus at the current location will become a big problem in the tourist season

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    1. That illustrates the limitations of Google Maps. You can barely get a van through the entrance of the caravan park let alone turn a bus there. Plus it’s on a blind bend. It’s a complete non-starter.

      Double decks have been turning at the current location for decades on the twice schools journeys, plus triaxle coaches turn there in the summer. What you don’t do is reverse from Parkryn Road into The Parade as the first driver did!

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  7. Perhaps a bus turntable could be the solution for Mousehole? Maybe it could fit in a corner of the Parade carpark if it’s not too much of a slope?

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    1. The Parade Car Park looks to be the best option it looks to be large enough to turn a bus but parking bays would be lost

      If the bus stop near the car park is no longer needed that would provide some additional car parking

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      1. That would be a sensible longer term option, with a turning bay/stop similar to Sennen Cove, where some of the car park now is.

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      1. It’s in Christchurch actually & is now part of a car park for flats built over the original trolleybus terminus & adjacent Dolphin Inn. 🍻

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  8. On the subject of three point turns for buses, I have wondered whether Roger could do one of his series of articles about them?

    I would nominate the terminus of route 23A at Langwith Woodlands operated by Stagecoach, but there might be more awkward one somewhere.

    Hopefully all will have settled down in Cornwall before the summer rush. Will be interesting to see what enhancements to headways happen then. It sounds like there will be plenty of school buses available for that!

    Richard Warwick

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    1. expresswest in the 1980s once into the western parts of Wales had tuns down a road reverse turn the back up the road. I assume routes it tool over did the same

      JBC Prestatyn

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  9. I note from your photographs Roger that there is quite a lot of Cornish language applied, not only to buses but at bus stations & to publicity as well. I understand the population of Cornwall & the Scilly Isles is approx’ 586,000, yet the actual number of fluent Cornish speakers is reported to be around 500. The cost of applying Kernow in this way seems therefore, somewhat disproportionate.
    Otherwise, another excellent report. Incidentally, it’s about time you were sponsored for all your efforts. Perhaps by a footwear manufacturer?! 😊

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    1. I think you mean Kernewek rather than Kernow. Kernewek or Cornish has recently been awarded European Charter for Regional or Minority Languages which gives it protection like Gaelic, Manx and Welsh. The language will therefore see greater promotion in future with teaching in schools etc.

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      1. I stand corrected concerning the spelling, however, I still personally think the cost of promoting Kernewek is disproportionate given the present number of people that can speak it. As for future generations learning & adopting it, time will tell.

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  10. I think there is a lot of giving them the benefit of the doubt at the moment, as it was the first week and it was a wet weekday in the school holidays with no school or college buses running and presumably not many tourists. If they are still running reduced frequencies with buses in Plymouth branding in June/July/August it might be a different story. PCB are not Go South Coast so I could imagine it being exactly the same as now. Buses with Plymouth fleetnames have been present all the time in Cornwall due to the way they cycle buses through the main Milehouse depot for maintenance.

    One outcome of the whole long running Transport for Cornwall story is that there is now no major bus operator based in the county. They’ve ended up with Devon buses running the service and enquiries being answered presumably in Plymouth. If Stagecoach get more of a foothold in the future, they are Devon based as well.

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  11. I’ve only been popping down to Cornwall a couple of times a year in the last 3-4 years, but its remarkable to witness how the Mousehole bus service has changed.

    First time I went down there, we travelled on an Optare Solo, and I can’t remember exactly now, but I think the return journey used a short Enviro200. At the time, “The Mousehole” (MOUS on BusTimes) was pretty frequent, every 12-15 minutes or so from either end, although alternate journeys would take a different routing through Penzance.

    I remember commenting somewhere that Mousehole was probably the best connected village via public buses!

    I believe the route changed when First introduced the branded Illesbus Sprinters, and they ended up with the CAT and MOUS routes (see what they did there?), but the service seemed to stay pretty frequent.

    It must have been last year I think when the CAT was dropped, and the MOUS became the M6, which served more of Penzance, rather than operating direct along the coast through Wherrytown to Newlyn.

    While its probably unusual to see double-decks on the route now, which will certainly increase passenger capacity, the route is now reduced to half-hourly overall.

    For many residents of Mousehole, there was already a bit of a walk to get to the stop at the harbour, which is now even longer with the route curtailed at the Coastguard Inn, that’s what many people are concerned about I believe.

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  12. I’m eternally sorry for the poor passengers of Cornwall having to put up with the constant chopping and changing caused by deregulation. It is no way to try and build a solid sustainable base for public transport use.

    As for Mousehole I remember in September 2010 the 6 frequency was every 15 minutes. And the village centre stop is much more convenient for the new one as it is essentially the centre of gravity for the village. I understand why the local people are so upset. In the evenings the bus didn’t have to turn around it just carried on up the hill to Paul and back to Penzance that way.

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