Three rural bus rides through the Weald

Saturday 14th December 2024

Sometimes it’s just nice to take a leisurely three bus excursion around a lovely rural part of the country with no tight connections and some attractive scenery to enjoy on an unhurried itinerary.

Norman Kemp, part owner and top man at Aylesford based Nu-Venture bus company, recently gave me a set of paper timetables for his Company’s portfolio of bus routes in western Kent and my eye was caught by one for routes 23/27 operating six times a day through the lovely Weald of Kent between Goudhurst and Maidstone (route 25 provides four more journeys from part way along the route to and from Maidstone).

While researching a nice way to reach Goudhurst I spotted something I’d not realised before, that being just how far the bus timetable between Hastings and Tenterden had been cut back in recent years. I remember the halcyon days when it enjoyed an hourly service via Brede, Broad Oak, Northiam and Rolvenden including buses continuing on to Ashford, and even, at one time, Canterbury. Now, sadly, what’s numbered as route 329 has been cut back to comprise just eight journeys as far north as Northiam with only three continuing to Tenterden leaving Hastings at 10:18, 12:15 and 16:20.

A ride on the 10:18 would get me to Tenterden for 11:27 giving an hour’s break to enjoy that lovely town before route 297, operated by Hams Travel, would take me to Goudhurst at 12:30 arriving there at 13:11 making for a nice 15 minute connection with the 13:26 Nu-Venture departure on route 23 to Maidstone.

A nice train ride along the coast to Hastings to kick things off, and a return to Hassocks via the lovely Maidstone to Paddock Wood line and then connecting trains via Tonbridge, Redhill and south via Gatwick Airport added to the enticement.

What could possibly go wrong?

Thanks to Southern, which was having one of its better mornings when I travelled last month, I arrived in Hastings in good time for the 10:18 departure on the 329 to Tenterden. Hastings benefits from having a bus station right outside the railway station. You can’t miss it as you leave the station concourse.

And there’s a prominent colourful electronic departure board advising of the upcoming bus departures. Bay A of the busy six bay bus station is currently out of use which was having the impact of making arriving buses wait for an empty stand to pull on to, from time to time, and buses leaving from any stand rather than the allotted one, so you had to keep your wits about you waiting for your bus.

Route 329 was due to leave from Stand F. The incoming journey was due in at 10:13 so I kept a close watch to see where the bus went as it arrived.

Except the minutes went by and it didn’t arrive.

I checked the Stagecoach ‘live times’ section of the Stagecoach app but no bus was showing as a 329. Ominously, the bustimes.org map wasn’t showing any live buses either.

When it got to around 10:30 I approached a gaggle of Stagecoach staff to ask for information only to be told by a well informed passenger it was definitely coming – he knew it was bus fleet no 36506 too – and he’d been told “it’s always running late”.

Another ten minutes went by and I enquired again and this time it turned out to be the driver of the bus I was waiting for who I asked and she told me about the roadworks north of the town which were delaying the bus but she assured me it would definitely come as I began to wonder whether I needed a Plan B as despite the hour’s leisurely gap in Tenterden in my itinerary, if the delay was going to be half an hour per journey, that could rapidly get eaten into.

At last, at 10:47 a bus appeared with 329 Town Centre on the blind except it had to wait behind another bus queuing for an empty stand as all five were in use, including three occupied by buses with doors shut and out of service.

Eventually the bus got on to a stand, passengers alighted, drivers changed over and myself and three passengers boarded, including the knowledgeable young man who was also going all the way to Tenterden.

One of the two others went as far as Westfield and the other only travelled a few stops locally in Hastings.

We eventually left the bus station at 10:57, 39 minutes late.

I’d spotted on Google maps the bright red lines indicating a delay where the County Council have reduced a long section of the A21 to alternate single lane traffic…

… with a connecting road used by the 329 closed necessitating the lengthy diversion via Harrow Lane and the A21 (through the queuing traffic) as shown below.

Stagecoach also operates a route 329A running half hourly between the town centre and Conquest Hospital and we picked up five passengers from the first stop after the station, three of whom travelled locally with one to Broad Oak and another to Tenterden. So, the number of passengers heading out of Hastings only numbered four, but the delay had been very significant.

Despite heroic efforts by the driver, she was unable to make good on the 40 minute delay, not least because we got held up by around ten minutes heading north up the A21, meaning she did well to arrive in Tenterden only forty minutes down.

According to the Stagecoach website these roadworks began on 30th August and are set to continue to 31st January 2025 so I suggested to the team at the company whether a spare bus could be inserted into the cycle at 10:18 which would help alleviate many of the delays and knock on impacts. I’m pleased to say, James, the Head of Operations for the Ashford, Eastbourne and Hastings Area quickly replied and looked into my experience. Another thought was whether the bus should be rerouted to miss out Conquest Hospital seeing as how the 329A covers this route, albeit it would inconvenience those attending the hospital from north of Hastings, but on balance I think they’d be in the minority compared to those using the route for other reasons (and route 312 too – see below).

Update: I’ve subsequently been advised a changeover with a post school working has now been arranged so the 10:18 journey runs on time. Well done Stagecoach and thanks to Steve in control for letting me know.

On arriving in Tenterden, the bus interworks with the infrequent route 312 to Rye so the inconvenience caused by these roadworks stretches far and wide across the counties of both Kent and East Sussex.

As well as the slimmed down frequency to Hastings, Tenterden as also seen a reduction in the number of buses to Ashford with Stagecoach’s route 2A now running two-hourly.

The rather nice ‘turning circle/terminal point at The Vine.

It’s interesting to see that Arriva’s route 12 via Headcorn and Biddenden to Maidstone runs half-hourly which seems a very generous frequency compared to the other destinations that can be reached from Tenterden.

Indeed my next bus, the Hams Travel route 297 also runs two-hourly via Benenden, Cranbrook, Goudhurst and Pembury to Tunbridge Wells.

And when I caught the 12:30 departure I could see why with just seven passenger boarding with me in Tenterden, one alighting just down the road, two in nearby Rolvenden, one in Benenden and four in Cranbrook where we picked up another passengers making for just the two of us to Goudhurst where I alighted.

Goudhurst is a lovely Kent village to spend a quarter of an hour changing buses…

… and waiting for the purpose of my jaunt – a ride on Nu-Venture’s route 23 to Maidstone.

The bus arrived into Goudhurst from its previous journey with just one passenger and it was just myself on the 13:26 to Maidstone – all the way almost, except for one other passenger who boarded in Tovil Green at 14:20, for the ten minute ride into Maidstone.

It was a lovely rural bus ride through Marden, Collier Street, Laddingford, Yalding, West Farleigh and East Farleigh, including a small diversion due to a road closure in Farleigh Green, but such a shame I was the only passenger. Some of the roads were extremely narrow in parts but the driver coped admirably especially when following a large HGV adding to the challenge of passing traffic coming the other way with only short sections of widened road.

A wander over to Maidstone West rail station and I was soon on my way down the lovely picturesque Medway Valley Line with Southeastern to Paddock Wood and after connecting there for Tonbridge on to the line to Redhill then down to Gatwick Airport where trains were badly disrupted due to “a person being hit by a train between Clapham Junction and East Croydon”. As always the useless auto-announcements just added to everyone’s frustration as they waited for a delayed train, but I switched off and retained the lovely memory of the day’s rural bus riding around the Weald instead.

Roger French

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19 thoughts on “Three rural bus rides through the Weald

  1. A delightful day out, but the passenger loadings show how challenging the retention of a network in Kent and other rural counties is. Nice to see two independents involved, long may they thrive.

    0/10 for Stagecoach, they cannot be blamed for the incessant disruptive roadworks but as they have a garage in Hastings surely the driver of Rogers first bus could have been given a fresh vehicle as it would be well known that the incoming bus would be seriously delayed. Definite lack of local initiative. Even more so as there were other seemingly abandoned buses blocking the bus station.

    Liked by 1 person

    1. Factor in very low frequencies and high levels of unreliability then it is not surprising few people use them

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    2. Stagecoach Cumbria keep a spare bus or two at Carlisle bus station. Our local route, 685 Carlisle to Newcastle has an extra service which just does Carlisle to Brampton, 25 minutes each way and 5 minutes stand time at each end – so tightly timed – it has a driver change every 2 round trips so if the service is delayed then the new driver goes out with any spare bus and the late bus becomes the spare.

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  2. It really is a lovely part of the country, and great that there are still buses to ride on (although it is not ‘Good Bus Territory’). When you are down to only a few buses per day, you are probably down to only carrying passengers (apart from a few bus-ride enthusiasts) who have no other option, and that is only made worse by the road-works situation. Now I am sure that on the whole, bus operators and their drivers do their best in the bad situation, but I do blame the companies for not getting together and going to sit on the minister’s desk until they agree to change the law so that people who dig up roads and delay buses are made to pay the full price for the disruption they cause, including as many extra buses as are necessary for passengers on both sides of the roadworks to have a service that they can rely on, plus publicity – including timetables at all stops and to all households along the route, showing the revised times of the standard services, plus the times of the extra buses, and connections which will be held etc..

    I’ve heard it said that bus passengers must just put up with roadworks like car drivers have to – but car drivers can usually find a way round (if they are told about the roadworks) – buses have to serve their stops; it’s not the same!

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  3. back in the day the 400 ran hourly Eastbourne – Canterbury, covering todays 99 (with the hourly Brighton- Dover 711 making a 30 min frequency to Hastings) then onwards via the 2 or 29 or now 329, but the section towards Tenterden even 25 years ago had bugger all pax and the route got split up. The 99 was created and has increased over the years to

    x20, but despite the best efforts of Stagecoach with the through “2” from Hastings to

    Ashford (and journeys on to Canterbury and back as a “1” for those pax in the know) the passengers have just not there, and even the previously better Tenterden to Ashford section has struggled in more recent years and has now had its frequency cut… Low frequency routes running in excess of 30 mins late, though, are certainly not going to help generate or keep what custom there is though, are they!

    Mackay

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  4. It is quite ironic that the Arriva 12, which in times past in M&D days, sometimes had two-hour frequency gaps south of Headcorn, now shines over all other services in Tenterden.

    It is rather sad that Stagecoach have not seen fit to re-organise their vehicle workings to at least alleviate the problems on the 329. But of course, Operators are facing road work disruption on so many fronts it is akin to fire fighting. Sort one problem out and two more pop up. It can only result in yet more passenger losses, but loadings on all rural these services do improve in better weather.

    The 23 road bought back happy and amusing memories of my part-time Conducting days at Boroline. I was usually stationed with a vehicle as a Traffic spare at the Cannon, ready to leap into action either filling in for breakdowns of vehicles and/or their ticket machines, or to cream off a queue from an M&D 5 Hastings bound by pinching the Loose Road passengers! One day covering a full duty, we had been given a former Hull Atlantean, and this included a Yalding/Laddingford trip. I shall never forget the faces of three passengers boarding at Laddingford, first shocked by the sight of possibly the only double-deck ever to serve the village, and then confronted with a Conductor! A species last seen c1955 when the old 24 was converted to OMO. Happy days!

    Terence Uden

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  5. The small numbers on the Hams and Nu Venture buses might be because these operators have declined the opportunity to offer capped fares.

    Steven Salmon

    Liked by 1 person

  6. Thanks for this interesting write-up Roger. I regularly stay in Tovil in Maidstone, pet-sitting for friends, and use the 23-25 group of routes between there and Maidstone town centre. It’s £1.80 single, so I hadn’t picked up on Nu-Venture not offering the £2 capped single. I’ve found the buses pretty reliable, although I share the concern about the low numbers of passengers beyond Tovil. The last journey of the day from Maidstone about 1800 runs on request only beyond Tovil but it’s good that it exists, in this pragmatic form.

    I was also affected by the roadworks in Hastings, and the disruption to the bus stands at Hastings. It is indeed wonderful to have the very convenient interchange at Hastings rail station for, I think, ALL buses in the town – if only more towns were like that, but yes it would be better if buses on layover were moved to another spot nearby. I was using the route to Cranbrook (397?) which was delayed by about 45 mins if I recall correctly. I noted that there was no interworking of the bus on that route so the delays perpetuated, but at least were not spread. Interestingly a new bus was inserted from Hastings at about 1500, which meant my very late southbound journey was terminated at Silverhill and I had to get another local route into the town.

    Stephen H

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  7. Tenterden is a town where a number of bus routes come together to terminate and allow connections to a number of places, and another nearby similar focal point is Hawkhurst, yet strangely, or perhaps not, there is no bus service which links the two towns…

    It doesn’t make it easy to leave the car at home and go by bus, even for those keen to do so! Has that always been the case, back even to M&D days?

    Mackay

    Liked by 1 person

    1. I’m very impressed with the location of Hastings Bus Station. I wonder if there are buses to meet the late evening trains or have they all gone for an early night?

      Peter Brown

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  8. In the two years between doing our homework about relocating to Tenterden and actually moving here, the town’s bus services seem to have deteriorated significantly. As I understand it, part of the reason for the reduction in frequency on the 2A to Ashford is that last year Stagecoach announced it was withdrawing its commercial route 2, which also runs to Ashford via Bethersden. Following the resulting outcry, Kent County Council said it had no funding to support the route, but in the end a limited service of four or five trips each way was retained on the 2, at the cost of fewer services on the 2A.

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  9. ALL bus services in Wales to be franchised, This starts from 2027 with it being phased in by Welsh Regions

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  10. from Herts CC 13/12/24

    Dear HertsLynx passengers,

    We would like to inform you that we are transitioning operational management of the HertsLynx service in North & East Hertfordshire from an external operator to Hertfordshire County Council. This change reflects our commitment to improving the quality, efficiency and responsiveness of our services.

    To ensure a smooth transition, there will be a temporary reduction in service availability during the changeover period throughout January 2025. This is necessary to allow our teams to establish seamless operations and maintain the high standards you expect from us.
    In addition, there will be no service on Friday 31st January, Saturday 1st February or Sunday 2nd February; services will resume on Monday 3rd February 2025.

    We apologise for any inconvenience this may cause and appreciate your patience and understanding during this time. Please be assured that our team is working diligently to minimise disruptions and restore full service as quickly as possible.

    For further information, please contact us via email: hertslynxsupport@hertfordshire.gov.uk or call us on 01992 555 513
    Thank you for your continued support as we make this change.

    Please note, service reductions only apply to the North & East Herts zones and do not affect the Dacorum HertsLynx service.

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  11. Thanks, Roger for intervening on our behalf with the 329, but I wonder why someone at Stagecoach couldn’t have figured that solution out for themselves…

    Bay A at Hastings bus station was clobbered by a Stagecoach bus many months ago and I understand that neither of the affected parties have been able to agree upon who’s going to repair it. Any chance you could work your magic on that one too?

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