Seen around

Tuesday 30th April 2024

Another month end. Another motley collection of miscellaneous matters and some good news to begin with …..

£920,000 fence reopens Cambridge busway

The northbound Cambridge busway between Addenbrooke’s Spur Road and Cambridge railway station finally reopened on 30th March having closed in February 2022 due to safety concerns arising from two deaths when cyclists fell into the path of a bus.

It comes thanks to the installation of a 0.75 mile long fence (reported in the media as an “innovative fencing solution”) separating the busway from the adjacent cycle and footpath at a cost to Cambridgeshire County Council of £920,000.

The odd thing is the southern section between the A1134 Long Road bridge and the Addenbrooke’s Spur Road hasn’t been blessed with a fence….

… as you can see in the photo below (looking south).

I took a walk yesterday along the full length and came away puzzled why the southern section is deemed safe without a fence…

… but not the northern section between Long Road and the railway station, albeit the fatalities occurred on that section.

I found the speed of passing cyclists the most dangerous aspect of the walk rather than buses passing by….

… and interestingly the £920,000 has come from a pot set aside to widen the path although the Council has confirmed that project will still go ahead, but it didn’t look to me as though there’s room for expanding the width in the northernmost section.

The fence has access points to the busway every so often denoted by yellow gates …

… and towards the southern end of the fence section, there are small gaps in every sixth fence at the bottom, presumably to allow wildlife to escape.

Which is good news, as is the return of northbound buses on Stagecoach route A and Whippet routes U1/U2 which now have an unimpeded northbound journey rather than getting delayed in traffic on the diversion via Hills Road.

It’s not the end of the matter though, as the Council has been told it faces prosecution under the Health & Safety at Work Act 1974 over the fatal accidents.

Going Dutch in Cambridge

Photo credit: Cambridgeshire County Council

While in Cambridge yesterday I took a look at the so called ‘Dutch-style’ roundabout at the junction of Fendon Road and Queen Edith’s Way introduced in July 2020 which the media reported this week has seen more accidents involving cyclists in its first three years than its former traditional layout…

… although the Council point out more cyclists are now using the junction.

The layout incorporates an outer ring for cyclists coloured red which gives them priority over motor traffic when crossing at each exit…

… while pedestrians have priority over cyclists (and motor traffic) when using the pedestrian crossings at each exit.

From my limited observations it looked to be working well but obviously drivers must keep an eye out for any pedestrians/cyclists crossing.

Making it as hard as possible to find a bus timetable

I’m getting seriously worried that First Bus has been taken over by Artificial Intelligence. As previously reported, not only is the company producing completely nonsensical timetables but now the policy seems to be to hide timetables away so passengers can’t find them.

The latest wheeze to make things hard for passengers is to cease including timetables in timetable leaflets. For example, this year’s colourful leaflets promoting the Exmoor Coaster and the Lands End/Atlantic Coasters (the latter now combined into one leaflet) contain lots of attractive photographs and a lovely map to look at, but unlike in previous years, no timetable.

Instead you need a smartphone fitted with a QR reader app to scan the QR code in the leaflet where it says “scan for times” on the Exmoor Coaster leaflet (below) ….

…and on the combined Land’s End and Atlantic Coaster leaflet take care to point your QR scanner at the right blob.

Not only is this the most unfriendly way of presenting information and must put people off from travelling but when you do scan the QR code it doesn’t take you to the timetables. You really couldn’t make this up, but I promise it’s true.

Instead, it takes you to one of the pages on the Adventures by Bus website from where you have to search for the link to the timetables. But whereas you might think that’s no problem from the screen shot taken from a computer/lap top screen below with the link to the timetables being easy to find….

… on a smartphone (which you will have used to read the QR code) the unhelpful layout means you have to scroll right down to the end of the page display (that’s the equivalent of six screen displays) to reach the timetable links….like this….

…keep scrolling…
…keep scrolling…
…keep scrolling…
… nearly there…
… just a bit more scrolling…
…and finally made it.

And then the next problem is there are two links – one for the timetable in one direction, and the other for the timetable in the other direction.

On my phone that means because you’ve accessed it on the QR reader app you can only look at one of those at a time and once you’ve looked at one you then have to close the page and rescan the QR code again, taking you to the website again, then find and open up the other page to see the return times. By which time you’ve probably forgotten what the other direction times were.

All the more so as the timetable presentation includes three different versions in the same block showing journeys that run in low season mixed with those in mid season and those in peak season all denoted by different coloured small dots. Good luck with trying to work out what runs when.

And just to complete the insanity, as you can see, at the bottom of the timetable there’s a QR code (“scan for more information”) which, guess what, takes you back to the page you’ve just left, trapping you in a never ending QR code loop.

What a complete load of b****cks. Is anyone in First Bus serous about encouraging passengers?

No tickets for sale at Bottesford

When I passed through Bottesford station recently I needed to buy a single ticket back home to Hassocks (thanks to LNER’s policy of only selling one-way tickets) and, with no ticket office, was impressed to see a smart looking ticket machine by the platform. But having entered all the information it requried, including having to specify the journey I was making via Grantham…

… the “journey is currently unavailable as a barcode ticket” even though I didn’t want to buy a barcode ticket. I was left wondering if I’d inadvertently pressed a button specifying I needed a barcode ticket or whether the machine just doesn’t issue orange paper tickets.

Huw’s weasel words

I had high hopes when Huw Merriman was appointed Rail Minister. He’d carried out a good job as chair of the Transport Select Committee and one hoped he wouldn’t join the rest of the Government of taking us all for fools by declaring black is white. Sadly he’s as bad as the rest of them, sending out the above posts on X earlier this month to celebrate the opening of Dore & Totley’s new second platform and adding the complete lie “the upgrade is just one of hundreds we’re delivering as part of our Network North plan, made possible by reallocated HS2 funding….”. Complete tosh as all the replies – and there were many – pointed out. Here’s just a small sample of those calling him out.

Promoting Gatwick Airport at the Cross

It was good to see the area on King’s Cross station concourse, which is so often used for commercial promotions with no connection to the railway, instead devote space to promote the recently expanded Gatwick Airport station. But I was left wondering if you read it all and think, yes, I’m definitely going to pay a visit to Gatwick Airport. That station is very much a ‘means to and end’ rather than a destination in its own right.

Unusual destination

When I was growing up in north London it was quite a regular occurrence to see northbound Piccadilly Line trains terminating at Wood Green where there’s a turn back siding just north of the platforms in between the two tracks. It’s been years since I’ve seen it again, but earlier this month I did. The driver and a member of the station team handled the de-training on the platform very efficiently too, indicating to me that it’s not an uncommon event these days, even though Arnos Grove, with its extra central platform, is not far away.

Pride stops at Trafalgar Square

I hadn’t spotted this multi-coloured bus stop at Trafalgar Square before. So took a photo.

Dublin confusion

I took my annual weekend trip to Dublin this month. After many visits I still haven’t fathomed out how to use the city’s bus network and can never understand the bus stop timetable displays which require you to know how far away you are from the terminus (in journey time) before you then add that time on to the times displayed, which are the terminal departure times. If you’re a visitor, like me, and you’ve no idea where the stop is in relation to the other places shown, you’re completely lost.

Thetford sights

After leaving the relatively new ‘bus interchange’ in Thetford I walked to the town’s station and noted, by contrast, this rather dowdy bus shelter outside the entrance to the station which didn’t come across as very inviting.

And it was interesting to see how former and rather grand railway buildings are now disused.

Although the ticket office is still situated in the building on the right but only has limited opening hours…

… so I had to peer through the glass in the door to see how it looked.

And on a similar theme I recently used Market Harborough station on the Midland Main Line and had to take a photo of the rather grand station building.

There’s a rather large “Cycle Hub:” there too.

9 coaches into 2 don’t go

I caught a Plymouth bound train from Paddington on my recent visit to Cornwall. As the five minute late nine coach Class 802 approached Plymouth we were all on tenterhooks whether the train providing the onward connection to Penzance which leaves five minutes after the Paddington train arrives would be held. Fortunately we arrived on platform 7 and the Penzance train did indeed wait for us and convenienrlty left from the adjacent platform 8.

Except it was a two-coach Class 150 which was completely inadequate for the number of passengers and the quantity of luggage wanting to travel onwards leading to a very uncomfortable onward journey for many. I was sure I read that the justification for ordering five-coach sets of Class 802s for GWR was that the ten-coach train from Paddington would split in Plymouth and the front five-coaches continue to Penzance, but I’ve never seen it happen.

And it wasn’t very reassuring when I asked the Train Manager if it was likely the connection would be held to be told incorrectly “it’s not a booked connection so it won’t be guaranteed”.

Bring some back for us

Sadly copies of the Transport for Cornwall summer Bus Times book were unavailable when I called into the ticket office/waiting area at St Austell railway station adjacent to the bus station, and I detected some frustration on the part of the staff there too at not receiving supplies from Truro bus station. I wonder how many passengers lend a hand by ferrying supplies between the two stations.

And if so, maybe they could also provide supplies to Truro railway station where you can pick up no end of free maps, guide bo ks (sic) and leaflets but sadly never a bus timetable.

Still, on a positive note it’s good to see GWR displaying full timetables at its stations. Something I wish other Train Operating Companies would do.

A platform for Penmere

I was puzzled by the signs at Penmere station on the Truro to Falmouth branch. Was the station once called Penmere Platform? And if not, why the need to add the word ‘PLATFORM’ to the station name?

HST to Falmouth Docks

This nice mural on the platform at Falmouth Docks depicting an HST is lovely and colourful being made up of thousands of little coloured tiles. I wonder if in years to come it’ll be replaced with one of a Class 802?

Paddington’s closed ticket office

Not only was the ticket office closed at Paddington with a rather abrupt notive offering no explanation nor any idea of how long the closure might last but the bank of ticket machines immediately outside has recently been reduced from eight to four (as shown in last month’s round up) and on the day I passed through, two of those weren’t working.

Inevitably there was a long queue of frustrated passengers at the two working machines.

I wondered why staff with a portable ticket machine – as used by Train Managers – couldn’t have been on hand to sell tickets from the nearby information point.

Something positive about First Bus

To keep a balance here’s a good news snippet about First’s transformation of Norwich’s bus network with the latest delivery of electric buses really making an impact in the city.

The buses look good, they give a comfortable smooth and quiet ride – no rattles either – and the seat layout and moquette are good. And there’s 70 of them, representing 60% of the Norwich based fleet. £23 million of the cost came from First Bus with £14.7 million from the DfT’s ZEBRA scheme.

And a Travel Shop that’s open

And not only that but First Bus still runs a Travel Shop in the city. There aren’t any timetables or bus maps to take away, although there is a network map on the outside window and on display inside the shop too…

…but it does make me wonder how long the shop will keep going…

…especially as the opening hours are fairly restricted.

Permanently closed in Leicester

Meanwhile in Leicester, the Travel Shop has “permanently closed” which perhaps isn’t surprising considering its next door to Haymarket bus station where the city council has an information counter as well as one in the nearby St Margarets bus station.

Train times at the bus station

Over at Norwich bus station I was pleased to see the posters displaying times of train departures to a myriad of destinations from the city’s railway station are still on display.

Except when I looked more closely, sadly they’re nearly two years out of date. Oh dear.

A memorial to HS2

I was passing through Crewe railway station last week and noticed this rather sad looking memorial to what could have been.

Hopefully the station’s foliage budget will include the planting of some nice flowering plants to cheer us all up.

Great Northern or Thameslink?

Great Northern is the brand name used for King’s Cross to Cambridge and Ely trains but when I travelled to Cambridge yesterday it was operated by an eight-coach Class 700 from the Thameslink fleet – which was a first time experience for me. And you have to admire the driver’s precision in stopping as close as possible to the end of Platform 9. Interestingly, as you can see, the following departure from Platform 10, a Great Northern stopping train to Cambridge, was also operated by a Thameslink train.

Back in time at Newquay

Finally this month, and following last Thursday’s blog about the Mid Cornwall Metro, my grateful thanks to Mel Holly for sending me this splendid nostalgic photo he took of Newquay station 36 years ago when the buffers were a long way from the station end of the platform even then.

P873 has just arrived at Newquay’s rationalised terminus, with the 1025 from Par, on Thursday 30 June 1988. Copyright Mel Holley

And also thanks to Paul Roberts who kindly sent a couple of photographs from his collection showing Par…

… and Newquay stations from “the good old days”.

More miscellany at the end of next month.

Roger French

Blogging timetable: 06:00 TThS

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58 thoughts on “Seen around

  1. Regarding Penmere, a ‘Platform’ was a specific category of Great Western station. They were smaller than a conventional station with a more limited range of facilities, but bigger than a halt. Whereas halts were unstaffed, a platform would generally have a one or two staff.

    Liked by 1 person

    1. There used to be a Platform at Wootton Wawen, north of Stratford-upon-Avon.

      Also some (but not all) semi-fast peaktime trains between Kings Cross and Peterborough appear in the timetable as Great Northern but are commonly worked by Thameslink stock.

      Also the Norwich travel shop does supply timetables for the Excel route at least. 

      Ian McNeil 

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  2. Sorry to read you found the speed of passing cyclists the most dangerous aspect of the walk, Roger. You can probably imagine how cyclists feel about the thousands of miles of road where there’s no physical barrier at all separating them from motor vehicles that pass at a much higher speed differential.

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    1. Cyclists have solved that problem in the East Midlands. 99% of them ride on the footpath rather than the road.

      Safer, innit?

      For the cyclists, anyway.

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      1. And why do so many cyclists prefer to ride on the road despite the danger rather than a dedicated cycle lane?

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        1. “Why do so many cyclists prefer to ride on the road, despite the danger, than in a dedicated cycle lane?”

          Depends what you mean by dedicated cycle lane. Many instances are simply a white line painted on an existing path to create a shared use path, or the margin of an existing road separated from traffic by nothing other than some paint. In either instance, the design and surface is often substandard and poorly maintained. Faced with that, people use the road. Hope this explains

          BW2

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          1. From my own experience around Brum most cyclists act like arrogant foul mouth yobs on the dedicated cycle paths , pavements, roads and towpaths.

            The lycia clad Tour de France wannabees are an absolute nightmare & you rarely encounter anyone who is polite & respects pedestrians .

            They seem to think they have a god given right to bike & respect no one but themselves.

            It widely acknowledged that Brum has a problem with buerks on a bike unfortunately.

            Most dangerous are the bus stops which now have a cycle lane between the pavement & stop, in my opinion these are the smart motorways of the City with all notorious criticism that comes with them, all mostly justified.

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  3. Thinking about the Exmoor Coaster “information,” I agree that it’s ridiculous. Whilst some of us are experienced at reading timetables, others aren’t and bus companies shouldn’t forget that. I had to take more than one look to work it out, whilst timetables in both directions say “towards” the same places rather than giving the whole route and direction. The click on buttons also rely on you knowing where the hell Hoburne holiday park is. Never heard of it!

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    1. There’s a big problem with cycling and cycling advocacy in the English speaking world. It’s dominated by road cyclists in lycra riding fast for exercise or epic “commutes”, articles like this are typical.

      https://www.globalcyclingnetwork.com/how-to/buying-advice/best-bike-commuter-accessories-and-apps-transform-your-daily-ride-to-work

      The real purpose of our somewhat timid cycling infrastructure is to enable journeys by bike for normal life purposes, the same reasons for all the short car journeys.

      If you go to The Netherlands hardly anyone considers themselves a “cyclist”, they are simply using bikes as this is the most convenient and safe mode. They wear normal clothes, ride upright bikes, hardly anyone wears a helmet. They aren’t trying to break the speed record, and showers aren’t needed at the destination. This is how it should be in the UK.

      I say this as someone who recently got rid of their mountain bike and will be replacing it with an eCargo bike. So changing from recreational cycling to utility cycling.

      Peter Brown

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    2. Hasn’t Roger missed the point of Transport for Cornwall.?

      Aren’t they responsible for timetable information in Cornwall & not the bus companies hence Firsts lack of timetables on what is essentially just a promotional leaflet.

      Here in Brum Transport for West Midlands in the main produce the timetables for services not the operators who contribute to the costs.

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  4. Off topic question. How many/which trains will use the new 7-platform Curzon Street station when it opens, and HS2 is running? I got to three London to Birmingham expresses an hour, and then gave up… Mike Jones

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  5. On a visit to Paignton last weekend I was surprised to see that the enquiry office at the bus station has completely closed. Plus the station booking office closes early.

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    1. Never reopened after Covid. Torquay closed earlier. Exeter also closed (though there is a counter in the new smaller bus station). Not that Stagecoach produces any printed timetables for the SW anyway.

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  6. I also agree about the ridiculously-complicated way of accessing the Exmoor Coaster timetable information.

    Wishing to sample this excellent route again this spring, I eventually gave up and resorted to the clear and simple presentation in “Bus Times” although the average would-be passenger may not be aware of this site’s existence.

    Also, I note the text says in high season the buses extend to the Victorian town of Lynton, but the timetables when you eventually find them make no mention of Lynton, going straight from Lynmouth to Barbrook. So are they serving Lynton or not? It seems First have not learned from last year’s confusion when they announced they were serving Lynton but then started omitting the town because of operational/timetable difficulties.

    First have a gem of a route here, so why are they making it so difficult for intending visitors?

    Liked by 1 person

  7. The ‘Dutch Roundabout’ spoken of brings to mind the very similar and totally unnecessary one in Brighton for Manor Hill, Freshfield Road and Sutherland Road.

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    1. In what way is the Brighton roundabout similar? AFAIK it doesn’t have any cycling-specify infrastructure or priorities for cyclists but I may be wrong so please do correct me.

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  8. Sadly, I see much the same in my travels around the UK. It is easy to look at the past though rose-tinted glasses, but some of the situations highlighted now simply would never have been allowed to happen in the past. Closure of Paddington ticket office, promotional leaflets for bus services without a timetable, Politicians (of all parties) bouncing around making silly boasts instead of being behind their desks are almost painfully laughable. Not sure how Lord Ashfield and Frank Pick would have viewed “Rainbow” bus stops in London either for that matter!

    Apart from the over-reliance on technology, many Managers or at least those at the Coal-face, and in spite of the almost biblical “the Customer is always right” approach (some customers less deserving than others), do not see things through. “i’s” are not dotted and “t’s” not crossed. Lack of experience and particularly for some of the young “Technocrats” behind the scenes blinding companies such as First with AI, have never set foot on a bus or train in their lives.

    It can only get worse.

    Terence Uden

    Liked by 1 person

  9. I was interested to read that no printed timetables were available in Norwich. Unlike probably the rest of First, First Eastern Counties have proper full colour pdf leaflets to download on their website, rather than just the AI generated white pages. Go to maps rather than timetables to find them. Every route is there.

    As an aside, but on the subject of publicity, looking at the Hampshire County Council public transport page on their website recently, I discovered that copies of their excellent timetable books, guides and the county network map can be ordered free of charge by post. At midday I ordered a set, thinking there’s no way they’ll post them to my address in Warwickshire and the whole lot were delivered at 9.15am the next day by priority overnight courier.

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  10. Dublin has never had understandable timetables, nor a clearly laid out route map. On recent visits I’ve only ever travelled out of the city centre by Luas. It shouldn’t be too onerous a task for the National Transport Authority to do something about improving the information offerings in such a tourist laden capital city.

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    1. The information already exists as well, because TFI Live has stop-by-stop schedules. Though given Dublin Bus’ notorious unreliability, I don’t know how much use a clearer paper timetable would be.

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  11. I was recently staying in Minehead and found First Somersets website most unhelpful, especially when trying to find a 28 timetable. Several times the site told me that the service did not even exist!

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    1. There’s a “Buses of Somerset” timetable book hidden on the site somewhere.

      Your best bet on the First site is to check the map pages, as timetable leaflet PDFs with route maps are apparently classed as maps by FirstBus.

      No, I don’t understand why either.

      A. Nony Mouse

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    2. I’m a little surprised. I found it quite easily online. However, once you get there, the PDF is the service registration one (in white) which is not user friendly. Mind you, neither is the 45 min headway.

      As for the Exmoor Coaster, the idea of people using a QR code… It’s quite frankly laziness/cost cutting from the commercial team at FSW. It’s bonkers and having travelled on there last year (and 2021), you often see people travelling whilst clutching the timetable leaflet. Notwithstanding that it is used by walkers to access the coastal path (what phone coverage?) and the Lynton issue still isn’t resolved. FSW really needs to get its act together and fast.

      BW2

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  12. Great to see the Cambridge Busway reopened with a fence, but why did it take so long? Also why does the busway need a fence, when many tramways operate unfenced alongside paths and cycleways, see this example on Manchester Metrolink.

    Peter Brown

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  13. I get the Cambridge fence. But presumably, someone has also done a risk assessment as to if there is space should it be necessary to get off the bus quickly (e.g. an engine fire).

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  14. I believe that GWR have stated that the 80xs took longer to attach and detach than expected, therefore attaching and detaching at Plymouth was causing reliability issues since they couldn’t get it done within the 7 minutes standing time most of those trains have, so they have abandoned that plan of running 10 coaches to Plymouth and then 5 onto Penzance and instead extended the depot at Penzance to take 9 coach units, which operate the whole way. When I witnessed them splitting a train at Paddington recently, they seemed to need a driver in the back cab of the front unit to “watch” the split, and also a couple of staff members on the platform to also observe what was happening – i assume this is some sort of safety thing but it makes the whole process a lot longer. Obviously they do still normally split at Swansea for the Carmarthen service, but they tend to have much longer stand times.

    Also, Great Northern services from King’s Cross to Cambridge have been 700s for a long time now, usually 8 car – I’m not sure why tho.

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    1. I believe the issue with 80xs of all operators (and also with 22xs) is that the computer in the ‘dead’ cab sulks when the units split, so someone has to be there to make soothing noises and keep it happy. Or reboot it (possibly using a pair of size 10 steelies), whichever you prefer. Fortunately I work neither 22x nor 80x!

      It was much easier when it was just a case of detaching the pipes and unhooking the things…

      A. Train Driver

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  15. Good as usual, but Roger’s “positive news” today consisting of Norwich’s use of very heavily subsidised electric buses, which no rational operator would otherwise use. This does not impress me.

    Unfortunately we see an increasing tendency for money to be thrown at prestige or fashionable projects (including DRT) at the expense of much more basic but no doubt less sexy bread and butter provision for everybody. This includes the absurdity of “Net Zero” targets, which count only emissions made within the United Kingdom (not of imported goods), and which we might better describe as “Exporting emissions and industries to China”.

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  16. what happend at the cambridge busway – did the cyclists clip the kerb . can the bus exceed the national speed limit. did they try to cycle on the busway ? why was not a fence included in the first safety case design for the busway ?

    JBC Prestatyn

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  17. From John Pinfold – Cheltenham. Thank you Roger for a very interesting miscellany of items. Sadly though, all rather depressing …. the Cambridge fence particularly so. PLEASE, someone tell me I’ve got my sums wrong and it didn’t cost over £650 per yard. 

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  18. Buses of Somerset sent out emails all winter promoting the service to Lynmouth from Minehead, forgetting the fact that there isn’t a service in winter unless going via Taunton and Exeter!

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  19. The Highway Code now states that 1.5metres should be left between a cyclist and traffic when overtaking. The distance between the bus and edge of the path is a lot less than that.

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    1. Given the average width of the road lanes and traffic conditions that’s almost impossible to do you would in most cases never be able to overtake so traffic would grind to a halt

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  20. Yes, indeed nice looking buses for Norwich.

    Unlikely to be any such upgrades for the Sanders buses up to the coast.

    Can’t help but thinking the government money would have been better spent strengthening the more rural services that bring people into Norwich, filling gaps in the rural timetables and removing the very oldest of the Sander’s fleet. 

    And also providing extra vehicles (covering an increased PVR) to allow Holt to Norwich services to continue onwards to UEA and the N&N hospital so you didn’t have to change buses and pay for another ticket (or fund a through ticketing scheme bridging First and Sanders to complete the journey).

    Maybe also funding an trial project to have Greater Anglia put on a connecting limited stop bus service from Sheringham to Fakenham–likely PVR of one, ticketed through the national rail.

    (writing this as I am passing through Norwich on the way up to the Norfolk coast)

    MilesT

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    1. A through ticketing scheme?

      Something like the Norfolk Fusion ticket which is valid on all operators within Norfolk and also on direct buses to and from Norfolk, maybe?

      It’s priced at £12 a day (unchanged since at least 2022) which means the current £2 maximum single fare undercuts it for most people, but it’s still an excellent value ticket for random wombling around the county.

      A. Nony Mouse

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        1. I was responding to OPs wish for through ticketing between First and Sanders.

          Combined bus/rail ticketing is unlikely to ever happen outside the conurbations given that the bus groups couldn’t be bothered to do it when they ran their local train companies.

          A. Nony Mouse

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          1. I’m not sure the rail industry is remotely interested, all the way up to the DfT. I have worked for a company that had through ticketing from the local buses onto trains to London which worked fine but when the local TOC was re-tendered the offer was removed overnight on instruction from the DfT. You often find that where such products are offered the rail operators take such a large portion of the income it make the product unattractive to participate in for local bus operators for whom most usage is on unless you design it to only be attractive to rail users so demand is so low it isn’t worth the cost of setting up the systems to sell it.

            Dwarfer

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    2. Can’t say I agree on that point, Miles. First are contributing a large amount to these vehicles (the funding only goes so far to the purchase and the charging equipment) and the benefits of removing tailpipe emissions are going to be much greater in urban environments. As Roger alluded to on a recent TrawsCymru blog, it seems crazy that the Welsh Govt are pursuing electric vehicles on inter urban routes that traverse intensely rural areas when places like Swansea and Wrexham have none.

      Also, the rural services ARE getting some uplifts (e.g. to Fakenham) but the Norwich city services are, by far, the most intensively used in Norfolk and where the greatest potential for growth exists. Better to enhance them than to have a bus every hour to Diss, for example

      BW2

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    3. There is talk of hydrogen buses for ~Suffolk. Whether they actually happen might be another thing

      Sizewell C is to order four buses powered by hydrogen to test whether they could be used during the construction of the new nuclear power station.

      If the pilot is successful, Sizewell C will order up to 150 buses, making it one of the largest hydrogen bus fleets in the world.

      The four buses in the pilot scheme will be manufactured by Wrightbus who developed the world’s first hydrogen double-decker at their factory in Northern Ireland.

      The vehicles are expected to be delivered in early 2024 and will be among the first hydrogen buses to be based in Suffolk.

      The vehicles are expected to be delivered in early 2024 and will be among the first hydrogen buses to be based in Suffolk.

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    4. On that route Sanders operate 2 x 71 plate street decks and 2 x 23 plate triaxle Evocities. Other allocations are older. They also have 10 Evora – three years old or less and at least two Plaxton coaches – less than 15 months old, with a 22 late Mrec Minibus and a Yutong 35 seater of similar vintage – to go withe 17 plate one. Pretty impressive!

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    5. Given that Sanders have said that even installing new engineering equipment (a brake tester I think) in the depot managed to black out part of the local area as the grid couldn’t take the extra load and they had to pay thousands to upgrade their connection they don’t see electric as a realistic option for themselves in anything like a realistic timescale and there will be lots of rural areas with similar problems. It makes sense to concentrate electric vehicles on the intensive urban networks where they work the best and have the biggest impact (avoiding all that time sat in traffic and at stops with an engine idling for instance) rather than converting long distance services where the buses are running at their most efficient, air quality is better and buses aren’t hanging around in large numbers for significant periods of time around passing pedestrians.

      Dwarfer

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  21. For some reason the HSE have jurisdiction over Busways. Hence this crazy requirement for a fence on part of the route, but not on other parts. And what about all the other roads in the country that have cycle lanes but no fences? Of course it would be nice if all cycleways were physically separated from roads, but that’s not possible.

    A similar issue to the Hydrogen installation at Metrobus , Crawley( or in fact non installation) due to the proximity of a school. Hydrogen is either safe or it isn’t .
    If it’s safe then there should be no issues, and several similar sites are in operation throughout the U.K. and Europe. The safety issue should have been bottomed and resolved before any installations were built.

    HSE, another Government Agency with no idea on how to take a balanced view and it’s costs are killing the Country

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    1. I suspect you mean ORR rather than HSE.

      ORR is “Office of Rail and Road” nowadays and is the safety regulator for both modes. It does neither well.

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  22. When in Norwich September 2023, the young lady in the First travel office was able to provide me with photocopied timetables of the routes l requested.

    Andrew

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  23. Does anyone know how much First will receive on top of the £2 fare? Is that the problem? It’s not making the return hq demands so they are trying to do it as cheap as possible which ignores the fact that they need to attract passengers in the first place!

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  24. What makes things even worse with First South’s terrible Adventures by Bus leaflets is that on parts of the Land’s End Coaster route there’s zero mobile signal to be able scan the QR code and download the timetable. Additionally, the frequency has been slashed so much that passengers are being left behind at times – next bus 2 hours!

    It’s almost as if First are running the route down.

    Steve

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    1. Back before Covid and £2 fares, a senior manager at Stagecoach Lincolnshire told me that if a double-decker bus left Lincoln on the 6 (today 56) to Skegness with a full seated load of concessionary pass holders making the full trip, the reimbursement only just covered the fuel cost.

      They relied on passholders making shorter journeys (Lincoln to Wragby, Wragby to Horncastle, Spilsby to Skegness, for example) and a sprinkling of fare paying passengers to actually make the journey profitable.

      That was, as I say, back before Covid and £2 fares. I suspect that First Kernow are in a sticky position where an hourly frequency is losing money but two hourly isn’t frequent enough for the loadings – yet there isn’t an intermediate frequency which uses fewer buses than the hourly so might break even.

      Don’t worry, there’ll be an election in the next year or so and the remaining bus funding is likely to be withdrawn soon after, so there won’t be any funding for marginal routes and thus there won’t be any of these leisure routes left to complain about.

      A. Nony Mouse, feeling cynical

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  25. The 753 Chambers service is getting a Sunday service running between Sudbury and Bury St Edmunds. Seem to be throwing money away, the route is mainly a shoppers and college service and much of the route runs through the middle of nowhere, Cannot see it getting many passengers. Would be more sensible to have a circular Great Cornard. Sudbury Long Melford , Acton , Great Waldingfield service

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  26. From reading this do First Group want passengers or to cease to operate?

    For the North Devon and Cornwall Coasters the steps to find the timetable are totally ridiculous even if you are somewhere with wi-fi access or have both unlimited mobile data and adequate signal not to mention a suitable device. If limited data the last thing you want is to trawl through numerous screens with fancy graphics. The alternative for those in the know to find the timetables is using bustimes.org but Joe & Joanne Holidaymaker are unlikely to know that.

    At Paddington is there really only the one block of four TVM’s? Even if all are working and the office is open how can they be adequate.

    Regarding splitting / joining 80x sets I too understand at best the issue is the time taken and in reality the likelihood of issues with the physical connection and / or the computers. Back in time e.g. Southern split / joined numerous times a day at Haywards Heath quickly and reliably. Now everything is complex and computers – so much for progress.

    Moving to Bottesford what did you do? You tried to buy a ticket and it is not your fault that the TVM can only issue Aztec barcode till roll tickets not issue London Underground compatible card ones. Back in time there were separate Promise to Pay machines. Is this now integral to the TVM? If no how do you prove you tried to buy a ticket before joining the train?

    J. D.

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  27. Hi Roger! I assume you will be covering Stagecoach’s new 701 service between Eastbourne and Brighton, competing with B and H’s 12/13 on almost the same route? It must use the A27 as it stops at Falmer for the universities – but it means that “picturesque” Seaford and Newhaven will have an even better bus service – except Sundays!

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  28. Rejoining the discussion best part of a week later…

    Fusion Ticket? Interesting, but not that well advertised from the “North Norfolk” end of things, and while £12 for a return ticket to the N&N from Holt might have made some sort of sense pre the £2 single fares deal, it definitely doesn’t now. The hospital (actually 2 hospitals if your count the Bupa Spire) is a “traffic generator”, the University may or may not be but it is “on the way”

    For single fares/return fares (rather than a “rover” type ticket), a 50% discount on the second bus (outbound)/first bus(return) would be more palatable, if single seat travel can’t be achieved by funding additional vehicles/drivers for the extended route.

    And agreed, Sander’s have recently got hold of some new, or at least newer, vehicles, and that’s very welcome. I take the point that electric buses further into rural areas wouldn’t make a lot of sense. But also I suspect the electric grid in Holt is going to take an increased hammering anyway as the more well off (with off street parking) increasingly buy EVs.

    Finally, the rail ToCs already do buses, albeit under sufferance (i.e. parly service replacements). To the extent that some towns (e.g. Dereham) have a Rail CRS code (and until recently DEB had a working departure board on nationalrail.co.uk, still visible on realtimetrains and similar websites) for some very well hidden long term rail replacements (where the provision seems to have morphed into a standard service provided by a local operator). Sadly DfT can’t seem to get it’s head around multi-modal transport being a good idea and working through the administrative barriers

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