The BusAndTrainUser Awards 2023

Sunday 24th December 2023

The wait is finally over. After twelve long months of anticipation that’s seen entries flood in for the bus and rail industries’ most coveted and prestigous awards, the winners can now be exclusively revealed in this Christmas Eve Blog Special.

These really are the accolades to proudly display for all to see with a vinyl on the fronts of buses, coaches and trains. They’re ideal for leaving up for many years to come, as thoughtfully we’ve made reference to the year 2023 in the inscription so tiny, no-one will notice. It will look just as good in another decade or even longer

As always our hard working panel of judges has had a tough time reviewing all the entries and coming up with the well deserved winning names. Once again there were so many worthy submissions. And if you read this same tripe every year and believe any word of it then you too are deserving of our Gullible Reader of the Year Award; so consider yourself a winner from the outset.

Let’s cut to the chase and kick off with a few quickie Awards to hand out.

Quirkiest Bus Route of the Year was a hard fought over category but no surprises the clear winner by an idiosyncratic mile is Chiltern Railways’ one journey a week, Wednesday only, ‘Parliamentary Train’ replacement bus from West Ealing to West Ruislip which has managed to enjoy three different operators since launching in January. After an initial involvement from Diamond South East, the journey passed to Stagecoach which added to the quirkiness factor by using one of its Oxford Tube Plaxton Panoramas, thereby providing the most disproportionate ratio of capacity with usage imaginable. More recently Stagecoach have handed the baton on to Metroline which is currently operating it with a double deck bus.

A worthy runner up was this year’s M2 Motorway Bridge Replacement Bus Service operated by Strood based ASD Coaches. It offered an alternative for pedestrians and cyclists who normally use the footbridge alongside the M2 over the River Medway while that was closed between June and November.

Next up is the Shortest Route Branding Campaign Of All Time Award. This goes to the entry submitted by TfL jointly with Heathrow Airport for introducing its high profile long awaited and much needed rebrand of route X26 between West Croydon and Heathrow Airport at a cost of £70,000 (Heathrow Airport £40,000 and TfL £30,000). Much welcomed when introduced in the Spring it was abandoned as soon as August to make way for the Mayor’s new Superloop branding which displaced it and with the route renumbered SL7.

This year’s Kicking The Can Down The Road Award goes to the DfT for prolonging the introduction of the much anticipated Great British Railways which seems as far away from delivering the overly talked about Guiding Mind for the rail industry as ever as 2023 comes to an end. Only one thing looks certain, there’ll be more consultation and discussion about it in 2024 with a Draft Bill presented to Parliament rather than an actual Bill. A well deserved runner up certificate also goes to the DfT for failing to implement the much needed, and much discussed, rail ticketing reform.

The longest transition in history. What on earth does the Team do every day?

And now for the ever popular Worst Waste of Money of the Year Award.

A lengthy short list containing a wide range of profligate spendthrifts including TransPennine Express for ditching its four year old Nova 3 train fleet of Class 68 locomotives and Mark 5A coaches with some hardly ever turning a revenue earning wheel (and as someone pointed out on X the four years of ‘service’ is the same length of time it’s taking to get SWR’s Class 701 into service from their delivery).

Second on the shortlist has to be the infamous Barry Docks Transport Interchange where councillors spent £3 million on a bus terminus alongside the railway station where there are no buses…

… and third up is Cambridgeshire & Peterborough Combined Authority for its £1 million spend on a 112 space car park at Manea station used by just three cars.

Fourth on the shortlist is the Cambridge Busway which continues its northbound closure on the section between Addenbrookes Hospital and the railway station with no end in sight to the safety concerns which sparked the closure.

And the winner by many a wasted millions is the Island line following its £26 million transformation in 2021 together with this years £17 million repairs to Ryde Pier (closed from last October to July 2023) which have resulted in a permanent arrangement of only an hourly service provided to Ryde Pier Head whereas before all the money was spent it received two trains an hour albeit on a 20/40 frequency.

It’s hard not to conclude the passing loop installed at great expense at Brading is in the wrong place.

Also worthy of mentions are entries for the Halton Curve (between Runcorn and Frodsham) and the Ordsall Chord (linking Manchester Victoria and Oxford Road) which both still only see an hourly train despite many millions spent on their construction, but the judges disqualified these for not being a 2023 money waste.

Next up is the Award for the Most Preposterous Quote of the Year and we’re delighted to announce Transport Secretary Mark Harper has inevitably cornered the market for short listed entries. Receiving a Highly Commended certificate was this gem accompanying the announcement the plan to shut ticket offices would be abandoned. Harper opined “the proposals do not meet the high thresholds set by ministers, and so the Government has asked train operators to withdraw their proposals” ignoring the fact the proposals had been instigated, and subsequently championed, by err, the Secretary of State for Transport.

Photo courtesy ITV West Country

In a similar vein, Harper’s claim that Sunak’s firm commitments in the ill-fated Network North document launched to rapturous applause at the Tory Party Conference only 24 hours later were “just examples of the sorts of things that savings from cancelling HS2 could be spent on” wins the Silver Award, not least as it was announced only on Wednesday this week £235 million of the money is going towards repairing pot holes on London’s roads.

But taking Gold Award was this outrageous whopper from the launch of his Plan For Drivers at the Tory Party Conference in Manchester when Harper lied “what is sinister and what we shouldn’t tolerate is the idea that local councils can decide how often you go to the shops, and they can ration who uses the roads and when, and they police it all with CCTV” proving conclusively Ministers inhabit a parallel universe of comment when they open their mouths.

Our next Award is another regular feature of our annual ceremony, the ever popular Project Delay of the Year Award. It’s another category over brimming with entries and in a crowded field we’re delighted to announce joint winners of the Gold Award go to Blackpool Council and Blackpool Transport for the continued delay in opening the extension of the tram tracks to Blackpool North station (which celebrated gaining gauge clearance in March 2022) …

… along with SWR for its long delayed introduction of Class 701 Arterio trains originally due into service in 2019, yet four years on we’re still waiting. 

Natually for the fifth year running, the judges also awarded a Highly Commended certificate to Cardiff Council for the fifth year without a replacement bus station in the centre of the city…

… as well as one to Transport for Wales for the continuing delayed introduction of new Traws Cymru route T22 operated by battery-electric powered buses. First announced in October 2020 the new route between Caernarfon, Porthmadog and Blaenau Ffestiniog was postponed until Autumn 2022 and then to Spring 2023 but finally it was announced last week the new buses, which have been languishing in the yard of Gwynfor Coaches, will hit the road in February 2024.

And now to the Craziest Idea of the Year Award which also goes to Transport for Wales for coming up with the proposal that “some station staff be trained to drive rail replacement buses” once bus franchising is embedded across Wales. TfW Chief Executive James Price told a recent Senedd committee “one of the options we’re looking at is that some of our station staff could hold PCV licences, and would be able to access a local bus that would be maintained and insured for us by one of our franchise providers”.

But enough of all that cynicism it’s now time for the all positive Excellent Example of Common Sense Practical Initiative of the Year Award. We had some highly commendable entries and after much head scratching as well as mystery shopping (because it’s a mystery how our intrepid team does its shopping) the Silver Award for 2023 goes to Scotrail for its trial of doing away with peak hour rail fares which began in October with joint winners of the Gold Award being Compass Travel and West Sussex County Council along with Wiltshire County Council for sensibly introducing semi-flex DRT schemes retaining fixed timing points on routes 99 and 100, 101 + 110 and 120

And finally we come to the Prime Minister’s Most Ludicrous PR Photo Opportunity With A Transport Theme Award.

After last year’s winning image of Sunak making out he was filling up a car at a Sainsbury’s petrol station (it was borrowed) then not knowing how to pay with a contactless card (in the days when he was a mere Chancellor of the Exchequer), since becoming PM and adopting a helicopter travelling lifestyle, he’s been spotted once in a bus queue, once on a bus, once getting off a train and once looking into a pot hole. So a busy public transport year for our Rishi.

But each time No 10 forgot to add the captions to the photos accompanying the usual PR hype spouting nonsense so BusAndTrainUser can exclusively reveal what was actually being said at the time the photo was taken.

And that seems a good place to end our Awards ceremony for another year.

Thanks to everyone for coming along.

Roger French

Blogging timetable: 06:00 TThS including a Boxing Day Blog-come-Vlog on YouTube.

Comments are welcome but please keep them relevant to the blog topic, avoid personal insults and add your name (or an identifier). Thank you.

37 thoughts on “The BusAndTrainUser Awards 2023

  1. Nothing to do with your blog, but I notice that RealTime Trains shows an interesting departure from XNP late tonight …

    Andrew Kleissner

    Liked by 1 person

  2. Essex Changes next year

    All the ECC tendered routes are up for retender or cancellation so there will be potentially some significant changes in Essex

    Liked by 1 person

    1. Ferguson Marine ferries fiasco

      Ferguson Marine shipyard warns that ‘supplier issues’ mean the two ferries being built for CalMac could be delayed by up to two months, They were originally due to be complete in 2018. To put this into perspective the World largest cruise liner The Wonder of the Seas was completed in 3 years and is due to carry its first passengers next year

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      1. And the Isle of Man Steam Packet Company have a new ferry, the Manxman, in service whilst the Ferguson Ferries are not yet completed.

        TW

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  3. Islandline is set to operate on a 40 minute frequency for 2024 that misses nearly all the boat connections and abandons the new Brading passing loop

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    1. The current SWT timetable shows half-hourly trains crossing at Brading. However only have of them run beyond Esplanade to Pier Head.

      Andrew Kleissner

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      1. South Western Railway really are plumbing new depths with their change management. Between their 701 four year delay and the Island Line shenanigans to add to their general lack of interest in making any improvements, are possibly the worst transport operator.

        With transport funding under scrutiny wasting money (DRT anyone?) there is a real need to spend wisely.

        On a positive note, the £2 bus fare initiative has been a success.

        Gareth Cheeseman

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  4. Cardiff ‘s lack of bus station is actually much more of a sorry affair. It had 6 rows (A to F) with rows A having 7, B G and so on to F with 2. The bus station also included 4 stops described as ‘Terminal Buildings’ that faced out into Wood Street, but all part of the same facility.

    Row A was the preserve of NX departures and inter-urban routes to the Valleys (predominately Stagecoach at this time with some Veolia routes – essentially’Valleys routes’ with the exception of route 26 that was jointly operated by Cardiff Bus and Islwyn Borough Transport lately only Stagecoach operated). X2 operated by First was the only non-City route not on row A.

    Row A went to be the compound for the building of the St. David’s 2 shopping development in 2007 and Stagecoach and NX services moved to row B and some Cardiff Bus routes displaced to follow the still ill-fated ‘bus box’.

    The bus station closed in all its remaining glory in 2015.

    The impact of the above? Confusion, patronage demise and a loss of confidence in buses. People alighted on the fringes but always headed to the bus station to go home! Sad.

    Will the new facility help redress this? Maybe, in part, but what’s soon to be opened – whenever that is – is a shadow of its former self!

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    1. There is some data that shows that when bus station go bus usage declined by between 5% and 10%. The other issue is that having buses terminate on the street means they have no way to layover which causes lots of problems and buses often cannot get onto the correct stop

      The new Cardiff bus station looks as if it is another case of replacing an adequate bus station with an inadequate one. I cannot see how the new bus station will accommodate all the routes that terminate in Cardiff

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    2. At a rough count over 70 buses service Cardiff with many being high frequency
      70 routes and only 14 bays simply does not in my view work. At present as well I have not established what if any provision for buses to lay over exists

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    3. I find it disappointing that new bus stations are often smaller than the original ones. This contradicts stated policies around net zero, reduction in traffic congestion, air quality, active travel, targets to increase bus use (the list is long). Also where is the ambition, innovation, civic pride? One looks to and compares with Europe and sees superb public transport upgrades, excellent land use planning etc.

      Peter Brown

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  5. Cannot disagree with most of those awards, but if you think a change of political colour shortly will somehow wave a magic wand and all will be well, look no further than the Socialist/SNP “paradise” that is Wales and Scotland…..Politicians are generally there for one purpose, Themselves. If that means bending to “mob rule” and pathetic U-turns to appease those who would welcome drive in public toilets if that were possible, then so be it. Nothing will change.

    Terence Uden

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  6. Extension is only hope for Nottingham trams after ‘running out of cash’ news

    Like pretty much all the UK tram networks they make big losses A temporary refinancing fix has been put in place but unless passenger number increase significantly and or costs are reduced it just delays things

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  7. “…and which heliport do you usually use?” – Ho, ho, ho! Fell off my chair laughing at that! Merry Christmas, Roger.

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  8. What should replace the £2 Far in England ?

    I would go for a simple 3 or 4 fare zone system. Simple and understandable. The biggest issue stopping people using buses is the very limited operating hours and vert low frequencies
    Given where bus service are at present those changes needed will not be achieved on a fully commercial basis so some level of subsid will be needed say in the region of 30%

    Increased bus usage does generate some cost savings with potentially reduced congestion and pollution as well as reduce accidents which in turn saves cost for the emergence service and NHS
    Statistically you can cone up with a figure for these cost savings

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    1. I’d say that the “biggest issue stopping people using buses” is the continuing hollowing out of town centres and appalling land use planning that means there are just not the large flows of people needed for vibrant bus services.

      Roger’s old patch, Brighton & Hove, is an outlier, as it has indulged in very little out-of-town shopping nor remote business parks (though both can be found in the neighbouring council areas).

      KCC

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      1. I agree, we don’t know how to build towns and cities in this country. Less detached snd semi detached identikit houses, more low rise apartment blocks needed. This would increase the population density necessary to support frequent public transport, and local amenities within walking and cycling distance.

        As an example of good practice I suggest Freibirg in Germany, absolutely superb tramway system, in a beautiful city. Just look at the housing from the perspective of this tram journey.

        Wishing everyone a Merry Christmas and a Happy New Year.
        Peter Brown

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      2. The world has moved on since the 1950’s backed then people did not have cars or fridges or freezers so needed to shop locally 2 or 3 times a week
        Now most people have cars and most work full time so do not have the time to visit dozens of local shops and besides most local shop are only open when people are working, In general bus companies have failed to adapt to this change. Most out of town shopping centres are unserved or poorly served by public transport as are business parks, industrial parks and hospitals and medical centre and if you want to go to the
        cinema or a theatre or have a meal out at night forget buses as they will not be running i will have to be a car or taxi

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        1. None of that is set in stone, it can be changed. You could argue that many people are locked into car ownership precisely because everything is far away and they have to drive to it. Urban areas can be changed so that this isn’t necessary. It will happen eventually as a like for like replacement of petrol cars with electric simply won’t happen. When the supply of used petrol cars starts running out and the prices rise due to demand, wise people should be considering what they’re going to do.

          Peter Brown

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  9. But do people want to live in ‘low rise apartments’ or do they prefer detached and semi-detached houses? I know which I prefer to live in!

    Thank you Roger for another always entertaining and thought provoking year. Do please keep up the good work! Hope there will be more positives than negatives next year, but I somehow doubt it.

    Clifford Martin

    Liked by 1 person

      1. Clifford, I think it is a matter of wants and needs. We can’t always have what we want. Detached and semi detached create sprawl, car dependency, concentration of basic services remote from where people live.

        Also continually building these types of homes isn’t solving the housing crisis as they are too expensive for first time buyers and single people. There is a huge pent up demand from people trapped in expensive private rentals that would love to buy an affordable flat with a balcony in a nice low rise apartment block. Gardens are wasted on most people (looking at the state of many I see).

        Peter Brown

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  10. I think there should be an award for the rail reinstatement project with the shortest length and largest benefit. My nomination would be the Burscough Curves which are very short but would allow rail travel between Ormskirk, Southport and Preston plus a circular route to Liverpool. A close second could be the new non-connecting tracks at Headbolt Lane which stop trains travelling from Liverpool to Manchester via Upholland. The missing link from Headbolt Lane to Skelmersdale could also be in the running; the track length is longer but the benefit is huge!

    Liked by 1 person

  11. “some station staff be trained to drive rail replacement buses”. Makes you wonder if in 2024, the staff in my local bus travel shop will be encouraged to learn to drive a train, just in case there is disruption to the bus service and so a need to up the number of rail departures….

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    1. Or maybe the staff in that local bus travel shop could be encouraged to learn all about bus travel in other areas and set up reliable bus travel shops throughout the country.

      Ian McNeil

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  12. If in Cardiff a lack of places to layover, why not run everthing through from the North and East to the nice bus station in Barry ?

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  13. Very many thanks. Roger, for another year of great, very readable, and always interesting blogs. Happy Christmas, and – hey – why not hope for more positive news in 2024!

    Liked by 1 person

  14. How many DRT service will fail next year?

    Typically DRT gets less than 2 passengers per trip and costs are high. How long they last in general appears to depend on for how long the initial funding is for. Some fail a bit earlier as the very optimistic passengers numbers are not achieved

    Like

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