Britain’s most ridiculous bus journey just got more ridiculous

Thursday 15th June 2023

I blogged about the West Ealing to West Ruislip ‘ghost bus’ when it began back in January. Readers may recall Arriva owned Chiltern Railways’ rail replacement division awarded the contract to operate this useless single bus journey a week on a Wednesday morning to Diamond South East for an initial three month period.

Diamond fitted this waste of time journey into an existing bus schedule undertaking hotel and staff shuttle work for other clients at Heathrow Airport.

The bus journey replaced Chiltern Railways’ one journey a week ‘Parliamentary Train’ between West Ealing and West Ruislip which ended with the December timetable change. This in turn was an anachronistic hangover from the previous arrangement of a once a week journey between Paddington and High Wycombe on the old Great Western line running alongside the Central line through Greenford. That supposedly retained route knowledge for Chiltern Railways’ drivers as an alternative route in case Marylebone became inaccessible. It was last used for regular passenger trains during the remodelling of Reading station when GWR sent trains on some weekends from Paddington via the line to Banbury and then back via Didcot (also using that area’s rare west curve) to the normal route.

Running the Chiltern ‘Parliamentary train’ also avoided a lengthy closure procedure necessary if no trains ran at all on this section of line.

A few years ago the train was switched from Paddington to start at West Ealing and use the tracks via Drayton Green, Castle Bar Park and South Greenford to Greenford where it joined the former Great Western line from Paddington as HS2 works at Old Oak Common severed the old Great Western route further south. So effectively the tracks are not only closed, they’ve completely disappeared for a section of the route. Whether a closure procedure is followed or not, trains can’t run. You don’t get much more ridiculous than that.

But you can in the world of Britain’s railways.

Chiltern saw the ridiculous nature of the whole escapade and stopped running the Parliamentary Train last December but to avoid falling foul of the closure procedure arranged for a weekly replacement bus to run. So much for retaining train drivers’ track knowledge.

The last day for the Parliamentary Train at West Ealing in December 2022

As I wrote in January, aside from blog writers like myself and fellow quirky bus route nerds, no one would ever use the bus for a “normal journey requirement” as it’s quicker to take the two-journeys per hour GWR train from West Ealing to Greenford and then the Central line to West Ruislip. If you really are a dedicated bus user you can also take the 12 minute frequency TfL route E7 which connects West Ealing with Ruislip and could easily act as the Parliamentary Train replacement in the through the looking glass world of rail operation.

But why am I blogging about this anachronism once again?

Because what is already a ridiculous situation has got even crazier. Diamond South East are no longer providing the contract and instead, Arriva’s rail replacement division has awarded it to Stagecoach who, just to add some spice, are using one of its high spec premium express coaches for the Oxford Tube to operate the journey.

I’d heard about this from eagle eyed correspondents and decided to go and check it out for myself on Wednesday morning last week.

The coach is timetabled to leave West Ealing at 11:17 and I arrived at the station in good time soon after 11:00 and found confirmation on the station’s real time departure display.

Readers may recall I’d been worried about where the Diamond bus would depart from but found it conveniently parked right outside the station’s exit in Manor Road.

This time no vehicle was sitting there so I patiently waited but as 11:17 approached and still no bus in sight I decided to move to a more strategic spot on the corner of Manor Road and Argyle Road in case the size of the coach prevented it accessing Manor Road and it might instead use TfL bus stop A for the E7 and E11 just after the junction.

I kept an eye on both locations and just as I was about to give up, at about 11:23, an Oxford Tube liveried coach came quickly into view over the railway bridge and sped past both me and then the bus stop and in that split second I realised I had no chance of attracting the driver’s attention.

Undeterred and now armed with this nugget of pick up information through that bitter experience, I returned again yesterday morning and this time planted myself firmly at the bus stop in Argyle Road ready to flag down the coach.

Before that, as I left the station I asked the Elizabeth line employee on the gateline if she knew where the bus picked up and she emphatically replied it would be immediately outside but seeing my quizzical look added a rider “well it did when I was last on duty”. When I explained it hadn’t done so last week and queried how long ago had she seen it she did admit it was “three or four weeks ago”. Just to be sure she asked her colleague in the ticket office who confirmed it did pick up outside.

But that was then, and this is now I thought, recalling last week’s experience and thinking I wasn’t going to get left behind again despite now having a morsel of doubt sown by the emphatic nature of this advice from seemingly knowledgable staff.

I headed to bus stop A in Argyle Road and waited.

And sure enough at 11:20 an Oxford Tube liveried coach came into view over the railway bridge and my arm was immediately firmly extended out with a very welcome acknowledgment of said gesture by the nearside indicator now in flashing mode.

I was greeted by a smiling driver who seemed a bit surprised to see me explaining it was her first time driving this route and she wasn’t entirely sure where she was going.

And then I noticed two other passengers rushing up from the junction of Manor Road who were obviously doing my trick from last Wednesday of hedging their boarding bets (you can just spot them in the photo above). Luckily they made it and the three of us enjoyed the coach to ourselves with an upper deck front seat view …

… enabling us to take in the delights of the journey through a filthy front windscreen as we headed north along Argyle Road …

… joining the A40 …

… passing Northolt aerodrome…

.. leaving the A40 at Hillingdon and arriving at West Ruislip a couple of minutes early at 11:40 …

… for a great view of the HS2 works.

Whereas the Diamond bus had been able to take the access road to the car park on the east side of West Ruislip station by the Chiltern Railways served platform, this would have been too narrow for our tri-axle Volvo so Sam dropped us off at the bus stop just over the bridge on High Road.

Sam had worked a journey from Oxford into London earlier yesterday morning, swapped vehicles at Victoria, driven to West Ealing for this Wednesday only journey and after dropping us off was heading back to Victoria to return to Oxford.

Which begs the question what the duty does mid morning on the other days of the week?

It had been anther quirky ride and I’d had the pleasure of meeting Alex and Christian – who it turned out are blog readers and travelled yesterday having read about the journey in my blog back in January, so thanks guys and good to meet you both.

And really, that’s the purpose of today’s blog as a service to the quirky bus riding community.

In case any other readers are thinking of taking this journey for its quirkiness sake – and after all that’s the only market this journey serves – don’t be fooled by what station staff say – you need to be at bus stop A in Argyle Road and not outside the station.

Well, that’s until the operator might change again, of course.

And while so ever this ridiculous state of affairs continues, comments by the Treasury and DfT at the high cost of running the railway and they can’t afford a decent pay increase for staff ring hollow. The costs involved in running this bus are no doubt minor in the grand scheme of things but it’s still money down the drain every Wednesday morning.

Roger French

Blogging timetable: 06:00 TThS

38 thoughts on “Britain’s most ridiculous bus journey just got more ridiculous

  1. One minor amendment, the E7 bus goes to Ruislip station on the Metropolitan Line rather than West Ruislip. The replacement bus is, nevertheless, still a waste of money.

    Sent from my iPad

    Like

  2. Why the nastiness towards Chiltern Railways one of the most sucessfull train operators in England running a hugely successful operation from Stourbridge Junction & or Oxford to London Marylebone . They are legally obliged to maintain this services which they do so with contract moving from Rotala to Stagecoach. Normally French’s blogs are balanced & high quality journalism we all respect. This bitter attack on Chiltern Railways does his no reputation within our industry no good at all. I am at Moor St just about to board Chiltern to London. Compared to TPE , Northern & Transport for Wales what began as M40 TRAINS LIMITED has been a shining sucess and as a Brummie are proud to use thier services as I am with Rotala who sucessfully defended a ridiculous claim at the OfTC in Edgbaston to which the Traffic Commissioner deemed no further action required. I was proud to attend & support Rotala at the hearing as I am to use Chiltern today. French comes apart a bitter old man looking to rant against a excellent company we deserve better from a respected industry member that is usually so respected but in this instance whose standards fall considerably short of the respect we all show him.

    Liked by 1 person

    1. Are you reading a different blogpost to everyone else? I saw no nastiness towards Chiltern, just immense frustration with an archaic system that imposes these utterly pointless duties on TOCs that are nothing but a ridiculous waste of public money.

      Liked by 2 people

    2. I don’t see the “nastiness” towards Chiltern Railways anywhere . . . this blog post is all about the ridiculousness of needing to operate the “rail replacement” bus at all.
      In many cases, the best action would be to simplify the closure procedure of both lines and under-used stations. I’m sure that many readers will have their “favourites” of both that just aren’t used any more, and cost money to maintain them in a fit condition.

      My favourite is Golf Street: served by two trains a weekday in each direction; usage of 3 pax/day (2019-2020); just 0.6 miles from Carnoustie station which has an hourly service all day . . . although it is 20p cheaper for a single to Dundee!!

      As Roger says . . . any saving would be miniscule in the grand scheme of things, but “mony a mickle maks a muckle”.

      Like

    3. Richard,
      Can you point me to the wording in the blog which exhibits nastiness towards Chiltern Railways ?
      Thanks

      Like

      1. Easily the title of the blog is :
        Britain’s most ridiculous bus journey just got more ridiculous.
        The bus journey is not ridiculous it is required contractually to be operated by Chiltern Railways.

        Chiltern Railways are NOT operating “Britain’s most ridiculous bus journey just got more ridiculous” they are Simply operating within the requirements of thier franchise.

        I have used Chiltern Railways tonight & in no way would I critise any aspect of thier operations.

        Roger French rarely uses Chiltern Railways I do most days as I did tonight & the tone & nature of this article totally belittles one of England’s best Train Operating Companies.

        They got me yo my home station tonight to Spoons to enjoy my Chicken Tikia Masala & a large red.

        French is lauded to work for GO AHEAD a company that defrauded the tax payer millions more than this contract costs.

        Chiltern Railways are the good guys & should be treated as such.

        Liked by 1 person

        1. I (and I’m sure many others) read the title as criticising the ridiculous nature of the franchise requirement, not the operator. I cannot imagine that any criticism of Chiltern was intended by Roger, as by definition operators are not responsible in any way for requirements imposed on them by DfT. It is up to them to institute closure proceedings, but for various reasons it is in the ‘too difficult’ category.
          And by the way, I fully agree that Chiltern are a superb operator.

          Liked by 2 people

  3. I believe that the reason for this change is actually that Arriva no longer hold the contract for managing Chiltern Railways’ rail replacement – Stagecoach now do! They have clearly decided to deliver it in-house, using a coach presumably spare off-peak, rather than outsource it.

    Like

    1. Across the UK I wonder how many of these silly service’s are operated using trains or buses?
      As my old man used to say, look after the pennies and the pounds look after themselves.
      Seriously, surely in this financially tough time somebody at the DFT should carry out an audit with the intention binning them as they serve no useful purpose and contribute nothing to the railways finances but add to the costs.

      Like

  4. The Oxford Tube coach is a tri-axle coach.

    Interesting that perhaps it would normally be going back empty to Oxford.

    In the am peak London bound there is an imbalance in journeys, more being London bound with 2 express services that omit the Lewknor M40 stop and operate via Baker Street and not Notting Hill Gate. I think pre COVID a few coaches would park up for the day at Stagecoach West Ham garage – so perhaps a change.

    Like

  5. I wouldn’t be surprised if, after the morning rush, the timetable thins out, meaning there are surplus coaches at the London end. Fitting in a 30 minute diagram is probably at little marginal cost, and utilises a coach which would otherwise be at a lose end.

    How many ‘Parliamentary Services’ are there? Would it make sense to do a ‘package deal’ to wrap all these services up in a single Act of Parliament to cancel these needless services, and make recurrent savings?

    Like

  6. That Didcot west curve is called the Foxhall,or Foxall can’t remember which, Curve.It is mainly used by freight and the Avon Binliner used it every day a train which carried waste from Bath to a dump between Bicester and Aylesbury and after Sir John Major’s privatisation of British Rail it was run by EWS and then Freightliner but has stopped now.As for passenger trains.Cross Country had a Reading Birmingham service in the evening that went that way for route knowledge.In the 1990 possibly into the early 2000’s the joint Thames Trains/Great Western Oxford Bristol service had a few which avoided Didcot and used it.

    Like

    1. Ridiculous (having lived on the North Wales coast and have relatives there).

      Is this the dft trying to get the Welsh government to contribute?

      Or covering for shortage of staff during school holidays?

      Like

    2. The affected trains appear to be as follows :
      a) 0703 Wrexham-Euston and 1802 Euston-Wrexham cancelled between Wrexham and Chester
      b) 1732 Chester-Euston cancelled
      c) 2002 Euston-Holyhead will start from Chester with London passengers connecting off 1943 Euston-Liverpool

      None of these trains actually serve the North Wales Coast, so at first sight it’s difficult to see how the tourist trade would be affected. However I accept that passengers currently connecting at Chester onto the 1732 will have to change additionally at Crewe and arrive Euston 34 minutes later than now at 2009.

      But in the scheme of things, this doesn’t seem a massive issue.

      Like

  7. Roger wrote “comments by the Treasury and DfT at the high cost of running the railway and they can’t afford a decent pay increase for staff ring hollow.”

    What makes those comments ring even more hollow is that the DfT have instructed the Train Companies to pay managers acting as strike-busting “contingency guards” £500 bonus for every guard shift they work – which means that if they work four strike days, they get paid a bonus worth more than the annual increase that the DfT and Treasury say is unaffordable.

    That’s not union propaganda, by the way; I know a number of managers who act as contingency guards (including two who act as contingency guards for companies they don’t actually work for) and they openly admit that they get the £500 bonus for every day they strike-break.

    Like

    1. To A Train Driver —

      Maybe we should get rid of the house of Lords, House of Commons & Government altogether…. Surely there would be MASSIVE savings that we would all reap if we got rid of all the rot at the top of HM Government !!. Maybe then us mere mortals could all have a decent pay rise and live comfortably

      Like

  8. It’s a funny ‘ol world when Arriva lose a contract previously let by Arriva-owned Chiltern Railways. Proof, if any were needed, that bus and rail coordination is as distant as ever even under the same ownership….One would have loved to be a fly on the wall at the meeting of the procurement team that signed this one off – “This Stagecoach outfit seem to know what they’re doing!” Doh!

    I guess the mundane reason was that tendering was a compulsory activity and they had to take the lowest tender.

    Like

  9. I’ve read this blog twice now. Very informative as usual. I think Richard Jones must be reading a completely different article….. I can’t see any criticism of Chiltern. Merely the DfT and the railway ‘system’ which merrily squanders our money on stuff like this……

    Like

  10. Perhaps Richard Jones had consumed too many of the ‘large reds’ before writing his ridiculous comments on Rogers, as always ,interesting blog on this absurdity of railway franchising.

    In fact Chiltern comes out very well, to actually put the journey in your printed timetable and to include it on the station departure boards shows how well run Chiltern is. And a point of detail, Chiltern only run the franchise, for a closure to be effected the Dft would have to institute the process.

    Like

  11. Spending money on a service that has no chance of being reinstated makes no sense. The fact that the rails have been removed highlights how the system is failing. This is no attack on any TOC, just highlighting the lack of political leadership when it comes to supporting real savings on the railway as opposed to political posturing.

    Like

  12. Just as last time Roger reported on this, I still can’t see the justification, given that it is perfectly possible to make the journey by rail (with a change at Greenford), or direct by bus.

    Like

    1. My point throughout this at times frank discussion & I make no apologies for defending companies that operate highly sucessfully when others dont is that Chiltern Railways are legally required to operate this service as requited by thier franchise. I cannot see anything wrong in Chiltern Railways fulfilling a legal requirement and why everyone else thinks the service is a totally anonmially its a public service required to be run why would anyone want a legally required service withdrawn?

      Everyone keeps posting this a waste of a service and the government & DfT should basically get a grip. As someone who has worked in Whitehall you cannot imagine the hours of manpower that would be required by DfT to end the service thus taking civil servants away from much more important, valuable & needed work. Again to change the legislation it would take hours & hours of drafting. The Government of today is in enough of a mess without having to implement more legislation that would simply remove 1 duty working a week. From my old work at the BIS it’s far far more cost effective to keep the status quo.

      Like

  13. Well done Roger for continuing to highlight nonsenses like this. If only the DfT could carry out a simple consultation to establish what actual hardship there would be if this service was withdrawn, they might find it is not such a difficult thing to do.

    Like

  14. Presumably this legislation was put in place very many years ago to stop unscrupulous railway owners shutting lines without proper public scrutiny. And the closures in the Beeching Era had to go through this process, I can just about remember the posters announcing closures. And of course in the late 1940’s the government actually became the owners of all of the railways.
    A number of these parliamentary trains ran pre franchising, but latterly the Dft ( a arm of government) has paid it’s expensive lawyers to write an opinion which says firstly that the train did not have to run every day, and latterly that it could be a bus. So legislation passed by government to stop rail closures has been abused by the same government to allow them.

    Just think , instead of going through all of the processes in the Beeching era they could have paid the state owned TIlling group bus operators to run one bus a week over each railway line they wanted to close.

    Like

  15. In response I am NOT a member of Railforums in any capacity & only contribute to this blog & Plymothian Transit. I do not take part in any other form of social media.

    Liked by 1 person

    1. No one said you were a member of Rail Forums so not sure what you are responding to?

      However, it was a completely unwarranted attack on “French” as you called Roger, and for which you have failed to show any humility or to apologise.

      There was no “bitter attack” on Chiltern Railways by Roger in any way. He criticised the system whereby such anachronisms exist.

      Two particular comments are especially objectionable:

      “Normally French’s blogs are balanced & high quality journalism we all respect. This bitter attack on Chiltern Railways does his no reputation within our industry no good at all.”

      “French comes apart a bitter old man looking to rant against a excellent company we deserve better from a respected industry member that is usually so respected but in this instance whose standards fall considerably short of the respect we all show him.”

      Do you have the humility to concede that his comments were not an attack on Chiltern Railways, and to apologise?

      Liked by 3 people

      1. I stand by my comments that Chiltern Railways are the good guys from my experience as I use them my most days & Roger French doesn’t. I stand by all my points raised in the article that the bus service is legally required to be operated by Chiltern Railways & the current situation is the most effective method within the current DfT framework and the author does not seem to understand its not as simple as he believes to redraft statute just to save 1 bus working per week given the time and manpower involved can be better resourced. Chiltern Railways are one of the best TOCs in the country undeniable by official statistics whatever you or I or Roger French post or believe.

        Liked by 1 person

        1. That does not wash.

          The facts are that you stated it was a “bitter attack” on Chiltern Railways – it was not.

          You stated that there was “nastiness” – there was not.

          You stated that “French comes apart a bitter old man looking to rant against a excellent company we deserve better from a respected industry member that is usually so respected but in this instance whose standards fall considerably short of the respect we all show him.”

          Totally uncalled for. Roger French has no reason to be embittered. There is no criticism, overt or implied, on Chiltern Railways – a business he has consistently championed.

          To suggest that Roger doesn’t know the legislation that sits behind this situation when saying “the author does not seem to understand its not as simple as he believes to redraft statute” is again an unwarranted slur. Roger French received the OBE for Services to Public Transport; I’d warrant he knows considerably more than you are caring to give him credit for.

          The article clearly highlights the issue with the procedures and not the operators.

          Liked by 1 person

  16. I fully respect all comments and opinions of Roger French . It is a privilege to be able to contribute on his excellent blog . I do not agree with him on certain occasions and it is a credit to the excellent person he is that he allows all opinions on all matters. I bring my 27 years of knowledge working as an accountant within the industry and apologise to anyone if any offense is deemed from comments that is unequivocally never my intention. My thanks go to Roger for allowing me to take part in all debates on his blog.

    Liked by 1 person

  17. Oh and just to add I see no point in bringing honours into this debate Roger fully deserved his OBE for his services and I was also pleased to recieve my honour bestowed from Her Majesty for services from my work in Whitehall i although I chose not to use it in any form as frankly its ireevelance and allows you to marry in Westminster Abbey. The only bonus my later mum & dad had a fabulous day at Buck House but what Honours have to do with a bus blog is anybody guess I am more prouder of my MBA which I actually earned.

    Liked by 1 person

    1. That’s a risible comment. The reference to Roger’s award was only to illustrate his public transport knowledge.

      Such comments are strange as you continually reference your own qualifications. What award did you receive, and for what, out of interest?

      Liked by 1 person

Comments are closed.

Blog at WordPress.com.

Up ↑