Saturday 24th December 2022
I know it’s your busiest day and night of the year, but please can you deliver something from my list (I’ve not been naughty this year) ….
A network bus map produced by TfL to the style adopted up until 2016 for buses in London in both online and printed formats.
The unreadable printed “Underground map” be replaced by the display and extensive distribution of the comprehensive map showing all London’s rail lines (including the Underground) instead.
An online network bus map for Britain covering every county from Cornwall to Caithness which local authorities use to make printed copies available for their area.
Bus companies locating staff locally who can answer enquiries and deal with passenger feedback by phone, email and social media.
Traveline to abandon its premium rate phone number and offer 0345 local call rates.
A campaign using side and rear advert panels on every bus to promote bus use and its benefits with no third party commercial advertising detracting from that messaging.
All new buses fitted with audio visual next stop displays.
Bus operators in each local authority area restricted to making changes to timetables to three agreed dates each calendar year.
Fuel duty increased to the level it would have been had it not been frozen 12 years ago with buses and coaches fully exempt to bring them into line with airlines, the railway and farmers.
Income tax relief for passengers purchasing season type tickets or long duration caps and Corporation Tax relief for businesses funding bus services for staff.
An annual Congestion Reduction Plan from every local authority showing how targets for increasing the modal shift in favour of bus and rail use will be achieved.
Highway authorities overseeing roadworks consulting with bus companies a minimum six weeks in advance and where resulting congestion impacts on bus journey times a compensatory payment made to bus companies where additional resources have to be expended to maintain service reliability.
A complete transformation of ticketing on the railway with single leg pricing and no peak/off peak restrictions.
Station ticket offices to remain open and become community hubs for the provision of a whole host of local information and services, not least bus timetables, tickets and maps.
Train Operating Companies to promote a helpline telephone number and email address for enquiries and feedback which have sufficient staff to deal with incoming contacts so there’s no “we’re experiencing high call volumes at the present time” messages.
Uncomfortable ‘ironing board’ seats in trains to be replaced with comfortable non ‘ironing board’ seats.
The “see it; say it; sorted” campaign to end along with a bonfire of other generic announcements on board trains and station platforms.
Thanks Santa. Have a lovely Christmas.
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