Rivals round on Houghton Regis

Thursday 5th February 2026

There’s another competitive battle playing out in the Home Counties aside from Berkshire and Sevenoaks (Z&S Transport has given up on its spat with Red Rose in Aylesbury) and this time it’s in Luton and neighbouring Houghton Regis in Central Bedfordshire.

Both Grant Palmer and Arriva are serving two expanding residential areas on the north western fringe of the large Luton/Dunstable/Houghton Regis conurbation in Thorn and Linmere. I recently had a look at the situation on the ground to see how things were looking for the new residents who’ve moved in.

Grant Palmer was first on the scene in both Thorn and Linmere in Houghton Regis although obviously Arriva has been around in the wider Luton conurbation since its predecessor British Bus acquired Luton & District (ex United Counties in 1986) back in 1994.

Thorn is the older of the two new residential areas and Grant Palmer launched new route ‘numbered’ Hi to serve the area back in March 2022 following an award of Section 106 funds by Central Bedfordshire Council. It provides two buses an hour between the expanding residential area and nearby Bidwell with Morrisons in central Houghton Regis, Dunstable and Luton using the Busway. Alternate journeys do a circuit of Dunstable town centre serving the large Asda located there.

Buses terminate alongside a large Amazon warehouse in Thorn and at the Transport Interchange by Luton railway station. Buses run over a 12 hour day, Mondays to Saturdays with a two hourly service on Sundays.

In June last year Arriva joined the party in Thorn by introducing a new half hourly route ‘numbered’ H which replicates Grant Palmer’s Hi except both Arriva’s journeys divert via Asda in Dunstable and in Luton buses continue beyond the Interchange to terminate at the Airport.

End to end journey time is half an hour compared to only 22 minutes for Grant Palmer’s once-an-hour journeys avoiding the Dunstable town centre loop.

Southbound departures times from Thorn are to a classic competitive clash. Grant Palmer departs at 26 and 50 and Arriva at 23 and 53. Northbound journeys are a little better spaced with Grant Palmer at 25 and 55 from the Interchange and Arriva at 17 and 47.

Residents must find it perplexing. It was interesting to note four passengers let an Arriva departure set off from the terminus at Thorn and hung back for the Grant Palmer bus a few minutes later, but there again no one else boarded all the way to Houghton Regis.

Thorn is not big enough for two bus companies, that’s for sure.

Linmere is a more recent addition to the network with Grant Palmer again being first off the mark launching its new route ‘numbered’ Jo with a fairly limited timetable last February running via Morrisons and the Busway to Luton Interchange. The timetable was expanded in the summer to an hourly frequency and another hourly journey added serving the huge Lidl warehouse and distribution centre close to the M1 junction 11A and located to the east of the new Linmere residential area.

As with Thorn, Arriva arrived on the scene by adding its newly ‘numbered’ route L to Linmere last June which was part of a wider rejig and expansion of its bus routes using the Busway. Busway routes A and Z were rerouted in Lewsey Farm and Parkside Drive as well as introducing new route L to improve frequencies and deliver a 24/7 link to the Airport.

The upshot is Arriva now runs four buses an hour on route L to the new Linmere estate from the Interchange via a short stretch of the Busway then via Luton & Dunstable Hospital, Lewsey Farm and Parkside Drive then to Linmere with an end to end journey time of just over half an hour.

Grant Palmer’s Jo is only hourly to Linmere itself (also hourly to nearby Lidl) but is quicker into Luton by going via the Busway taking around 25 minutes.

Commendably Arriva produce a comprehensive network map for the whole area which includes routes run by both Arriva and Grant Palmer as well as Centrebus and you can see both H and Hi to Thorn on the top left corner and Jo and L in the top left of centre although the journeys on Jo to Lidl are omitted.

I took a ride up and down to both Thorn and Linmere recently and found numbers travelling from mid morning through lunch time rather disappointing on all four routes, H and Hi, Jo and L. Average loadings were around half a dozen per trip and there’s clearly some over provision. Linmere itself, doesn’t need five buses an hour (four from Arriva and one from Grant Palmer). The section of Arriva’s route L through Parkside Drive, Levsey Farm and past the Hospital is busier but much of that is covered by Arriva’s routes A and Z which also run frequently.

Arriva runs a half hourly service on Sundays to Linmere whereas Grant Palmer doesn’t run to the residential area that day but does operate two return journeys to the Lidl warehouse.

It seems to me some sensible sharing out of the spoils would be best for everyone here. Arriva are clearly keen to serve Linmere with its substantial provision of four buses an hour, so let that be, and pull off Thorn to leave that to Grant Palmer. Maybe Central Bedfordshire could broker a deal under some kind of partnership working?

I see the Council has installed some excellent quality bus shelters with good information provision at bus stops all over its area including in Houghton Regis.

So far Linmere is still waiting to receive its shelters and in the meantime there are some interesting termporary ‘dolly stops’ around the estate with a familiar looking logo.

Roger French

Blogging timetable: 06:00 TThS

23 thoughts on “Rivals round on Houghton Regis

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  1. Luton had at least three operating entities over the years. United Counties mainly from the North London Transport Country Area mainly from the South plus Dunstable and Luton Corporation local services. The present situation seems much similar did Tricentrol coaches also have a route or two in 1970s before their collaspe

    JBC Prestatyn

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  2. Off peak buses to many new residential areas are not exactly going to carry many passengers the market day etc shoppers of the past have disappeared with changing work and family patterns. Thorn routes seem to have the normal bus problem slower journey taking a more comprehensive route or faster more direct. The Hi seemed to have that as a fair balance. The H gives an extended destination. Logic would suggest even 15 min departures 00 and 30 running faster with one extended to airport and 15 and 45 taking the longer route again one extended to airport though it seems if

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  3. Thorn cannot sustain 15 min then some kind of 20 min service pattern may be better. One feels a visit in evening peak might be interesting or Sat daytime

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  4. The Luton Bus Map mentioned is actually a Luton Borough Council production, which is why it shows all bus operators, rather than being Arriva acting unusually altruistically. They may be the only ones with it on their website but that is probably more because they hadn’t done their own when other operators have. It is also slightly out of date now as it doesn’t reflect changes that occurred in November/January.

    This competition, at least the H/Hi looks even odder when you work out that Grant Palmer are running this route as they got the Section 106 funding from the developer so they won’t be going anywhere for a couple of years. Not sure about the Linmere route but the amount the various developments going on around that area may suggest someone got some funding.

    Dwarfer

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  5. Messrs Ashfield and Pick would smile in their graves, if they knew that a noble symbol is now on display so far from Broadway!

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    1. The LPTB operating area did reach Luton but probably didn’t include the area now known as Linmere. The use of a London dolly stop is interesting. I wonder if TfL would be miffed or better still, see the funny side.

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      1. Of course that design is not the type used in London itself…

        There seems to be many inconsistencies in the temporary stops used. It seems the whole of the north has Travel South Yorkshire branded stops… I wonder if they know they’ve been nicked! Meanwhile MK has ordered some that look just like the signs you would get outside a shop that are already flopping from side to side.

        Daniel

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      2. completion needed for furthest North South West East and distance from London of lt style stop furthest is probably Imber. Perhaps the stop should have been country area green. Also extant stops no longer served by lt

        JBC Prestatyn

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        1. An interesting observation JBC. Following a visit to the 2024 Imber event I had occasion to photograph an original LT Central dolly that someone had placed under a tree in the church yard as well as a Country area dolly acting as stop for a Bath Services Bristol Lodekka in the middle of no where! Surreal to say the least.

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          1. Well the airport styles itself as “London Luton” so why not use London style roundels on the dolly stops.

            (Also I seem to recall Indian railways have appropriated roundels for their signage)

            milest

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  6. Jo is rather difficult to follow on that map, but full marks to the council for producing it. I do wonder what Jo stands for?

    Hi, I assume, is just intended to be a friendly greeting type name?

    It is interesting that Arriva used H to compete with Hi, so wonder why they did not use J to compete with Jo ???

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    1. The Busway routes in Luton are lettered and when the H was launched A, B, C, E & F were in use whilst G had either only just been withdrawn or was still operating (D wasn’t used due to similarity to 0 on a blind) so H was the next available though the morphing of that into Hi probably was to create a friendly image for marketing purposes. Similarly J was the next letter (I not being used due to similarity to 1) and a similar theme is then adopted. Arriva also use Z which was originally tied to the A allowing the marketing on the them of AtoZ when originally launched.

      There has been a thread at times to tie the letter to reference the destination of the service, so Centrebus have previously used H for a competitive service to Houghton Regis & L for a route to Lewsey Park & now Arriva are using L for a route to Linmere so the letters aren’t always selected in order.

      Dwarfer

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  7. Both Arriva’s H and L are part of an attempt to remove both Grant Palmer and Centrebus from the Busway, and were accompanied by an increase in frequency in the A and Z as well, and subsequently as this is evidently not working a £3.50 Arriva day ticket on the Busway. Linmere also has Centrebus E and Arriva 23 serving the area, the 23 being the first there by a fairly tortured route from Luton.

    All of this does shown the massive passenger generation that has been achieved on the Luton Busway and shows the value of speed in boosting passenger numbers, 12 minutes Luton to Dunstable massively beats the journey time of any similar car journey.

    Liked by 1 person

    1. Very interesting analysis of the benefits of the Luton Busway. I wonder if it’s enough to persuade the die-hard heavy rail proponents for this corridor (I assume they exist, as for the Cambridgeshire one, which I suspect has lower benefits)

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      1. I seem to recall that the route of the busway reuses a heavy rail trackbed; certainly I remember rails through that part of town before the busway.

        I think there was a Luton/Dunstable passenger train at some point of the history of the line, then a limited amount of freight only use as that part of Luton/Dunstable redeveloped into light industry/retail parks.

        milest

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    2. On what evidence is the A and Z not working?

      I thought the £3.50 ticket was introduced as the de facto return with the other operator then holding the price of their single fares at £2 on Hi and Jo compared to £3 on their other routes?

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  8. If Luton to Dunstable was a train it would have been max every 30 minutes, and terminated in Dunstable. There are now approx 19 buses per hour on the route, all of which extend to Dunstable suburbs or Milton Keynes giving a huge catchment area.

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    1. Luton busway sounds perfect to be upgraded to a “transit way” with a light rail line sharing the space, for the highest volume routes

      Milest

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  9. why would you want to waste money on light rail, when 19 commercially operated buses fill the need for a turn up and go service. Light rail would cost a fortune and need subsidies , and would take many years to build

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    1. If there is continued and significant ridership growth on the busway, the buses will eventually become full and the additional buses to address that would make the busway a pinch point.

      Light rail vehicles can carry more riders without the issues that would occur using single or double articulated buses on the roads accessing the busway (double deckers also have issues when full especially dwell time on boarding/alighting). Even better if alignments can be found for light rail to cover a longer distance higher volume route largely with grade separation at a higher speed, as an “interurban”. Dunstable/Leighton B/Bletchley/MK is the route that would unlock wider regional benefits (including housing); some current “single seat” more local bus travel opportunities might be lost.

      Not an immediate need, perhaps, but a long term consideration.

      milesT

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  10. Looking at the planning applications for Thorn and Linmere it’s clear Arriva have been working with the developers for a number of years.

    Perhaps Grant Palmer thought they were being clever in getting in early and starting something before there was a worthwhile number of occupants? Such a limited service can only appeal to a select number of passengers.

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