Sunday 15th June 2025

As the Cambridgeshire & Peterborough Combined Authority gears up for bus franchising, recently elected (six weeks ago) Conservative Mayor Paul Bristow wasted no time launching a raft of new bus roues at the end of last month.
But I wonder if he really appreciates what a waste of money some of them are with no hope of long term financial sustainability.
Obviously these were all planned during his predecessor, Labour Mayor Nik Johnson’s, tenure with the help of consultants Systra, and if these are a precursor to what can be expected on the streets of Cambridgeshire and Peterborough in the coming years, passengers might “want to be careful what they wish for”.

The Authority’s new Tiger brand for the franchised network was publicly launched last year with the rebranding of the ‘ting’ DRT service together with the introduction of other ‘Tiger on Demand’ DRTs across the county as in the map below.

All these latest routes, which were consulted on a year ago, are being funded from the Mayoral precept and use conventional buses “connecting our towns, villages and communities offering faster journey times, more frequent services, and improved reliability” to education, employment and health facilities.

The aim, beloved by consultants, and always looks good on paper, is to provide connections at hubs – such as Park and Ride sites, Addenbrooke’s Hospital and stations where onward connections are available. Seven new routes began on 27th May with an eighth (an outer circle for Peterborough) awaiting a bidder. Here’s a map I found on display in Wisbech bus station showing where the new routes go.

I’ve spent the last few days in Cambridgeshire taking a look at what’s on offer.
The routes are all numbered in a T (for Tiger) series. I only saw two buses in the new Tiger livery – a Stagecoach Enviro200 on route T7 and an A2B Ilesbus on the T12 but I understand the latter also has a new Enviro400 for the T5 in Tiger livery.

I thought at first the G of TiGer where it sits across two panels on the side of the Enviro200 had been fitted badly…

… but it seems that’s how it’s meant to look, as the same peculiar layout was also on the Ilesbus with no panel join.

All other buses were in standard operator fleet livery – A2B Travel, Stagecoach or Whippet.
Here’s a brief run down of the seven routes.

Route T1 operated by Whippet with two buses, runs hourly between Huntington and Cambridge including using the Busway east of Swavesey – bringing Whippet back to the northern section of Busway once again.

The idea is to provide a quicker journey from Huntingdon into Cambridge than Stagecoach’s route B. The latter takes an hour and 35 minutes (operating via St Ives) whereas the new T1 takes 49 minutes having used the former A14 (now A1307) only diverting off to serve Fenstanton…

…before turning off through Swavesey and joining the Busway. Bombing down the old A14 for eight miles after leaving HUntingdon bus station certainly gives the impression of a quick journey – and it is much quicker than taking route B.

I caught the 11:08 from Huntingdon railway station yesterday morning and although I was the only passenger when boarding, 10 passengers boarded at the bus station and two more in Fenstanton but as soon as we hit the Busway and arrived at the Longstanton Park and Ride stop…

… there was a driver changeover and eleven passengers boarded and I’m sure more would have boarded as the bus continued into Cambridge, but I alighted to give the T12 a try (see below).

Routes T2 and T3 are strange beasts linking Park and Ride hubs on either side of the city without operating via the city centre – the T2 bypassing it north (yellow on the above map) and the T3 south (purple). Both run hourly taking two buses each and are operated by Stagecoach. I didn’t have a chance to ride these but will return at some point soon to check them out.

Route T4 is the longest of the new routes with an 83-87 minute end-to-end journey time. Together with partner route T5 it’s replaced former route 11 (operated by Stephensons) between Cambridge and Newmarket taking in some delightful Cambridgeshire villages (Fulbourne, Bottisham, Swaffam Prior and Reach).

The T4 runs between Addenbrooke’s Hospital and Newmarket (orange on the above map) and the T5 between Cambridge Drummer Street and Soham (light blue on the above map).
Both are Mondays to Saturdays hourly timetables with the T4 operated with three buses by Stagecoach and the T5 with two buses by A2B. The times aren’t coordinated to provide an even headway between the villages although I doubt that matters as most passengers are travelling to the end destinations.

Interestingly, feedback on the Combined Authority’s Facebook page about the new services includes a passenger suggesting there should be a connection between the T5 and T4 so people from Soham can get to Addenbrooke’s. But that would mean the buses running close together through the villages.

I caught the 11:58 route T4 from Addenbrooke’s on Friday and was surprised to see 20 passengers travelled on the journey including three boarding at Addenbrooke’s one of of whom was enjoying an end-to-end leisure journey, as well as six students boarding as we headed out of Cambridge and alighted at various of the villages served. But, of course, previously they would have travelled on the now withdrawn route 11.

The bus had arrived late into Addenbrooke’s from its previous journey – the timetable shows no stand time with a loop working in place from Cherry Hinton, which together with a driver changeover meant we left the Hospital nine minutes late, making none of that time up along the way, so arriving into Newmarket 12 minutes late at 13:37 instead of 13:25.
Six passengers were waiting for the return departure at 13:40 and after a brief pause the driver headed back having been proceeded by Stephenson’s route 12 which runs direct to Cambridge taking 40 minutes.

There was no reference to the T4 in Newmarket’s small bus station and I wonder if Suffolk County Council has been consulted and involved?

I gave new route T7 a try out on Thursday.

This provides new connections across Fenland between Wisbech and Chatteris. It’s operated by Stagecoach and runs hourly on Mondays to Saturdays with an 80-85 minute journey time therefore taking three buses.

Oddly, with three buses allocated, the timetable has been compiled so the first journey of the morning doesn’t arrive into Wisbech until 09:05. I’m surprised it hasn’t been advanced by 15 or so minutes to make for a pre 09:00 (or even pre 08:30) arrival into what is the main destination served by the route.

I also wonder whether Norfolk County Council has been consulted and involved as the first half hour of the route south from Wisbech duplicates ‘semi commercial’ Lynx bus route 60 to Emneth, Outwell and Three Holes, all of which are in Norfolk rather than Cambridgeshire.

South of Three Holes there are just the small communities of Christchurch, Manea and Chatteris…

… and many miles of flat uninhabited Fenland.

I’m guessing this new route hasn’t gone down too well with Julian Patterson at Lynx although I’d be confident when faced with a choice, passengers will be loyal to Lynx with its first class reputation. Furthermore, I believe Stagecoach are operating the route from its base in Spalding which, if so, could be challenging when disruption strikes.
Indeed, Thursday’s operations on the route, when I travelled, were badly disrupted by a problem at Manea level crossing necessitating a lengthy diversion.
I’d intended to catch the 13:15 from Wisbech and luckily got to the town’s small bus station on First’s excel branded route in very good time, at 12:20, to find the 12:15 departure hadn’t appeared from its previous journey due to the delays.

It did arrive soon after that and after a driver changeover we left 18 minutes late at 12:33. I noticed the bus operating the 13:15 departure was running half an hour late so that was a stroke of luck to just catch the late running preceeding journey so disruption for me was minimised.

I was surprised to see in addition to one passenger who travelled to Upwell (also served by route 60) three students travelled all the way through to Chatteris, but I can’t see this service doing much and the fact three buses are wandering around Fenland every hour is quite bizarre.

Finally I gave route T12 a whirl yesterday. This links the villages of Sutton, Earith and Willingham with the Longstanton Park and Ride stop on the Cambridgeshire Busway. It’s operated by A2B with one minibus running hourly on Mondays to Saturdays.

It’s a tight schedule with barely any recovery time but I don’t think it’ll get delayed by a multitude of passengers boarding and alighting. There was no information on display at Longstanton about the service.
However, six alighted as the bus arrived into the Longstanton Park and Ride terminus at 12:25 yesterday but my return journey to Sutton and back was in splendid isolation aside from the mentor showing the new driver the route. He mentioned to me the six passengers on that last trip “was double the number we’ve carried so far this morning”.

Seven routes. 15 buses. The T1 is certainly a quicker alternative to route B and will go down well with Huntingdonians travelling to Cambridge; the T2/T3 don’t look promising but I’ll wait till I take a look; the T4 relies on former route 11 passengers except there’s the confusion it now goes to Addenbrooke’s rather than the city centre; the T5 provides a link from Soham to the city – which will no doubt be welcomed; the T7 will abstract from the 60 and not much else; and the T12 won’t do anything.
I hope Council Tax payers living in the land of the Tiger appreciate what their extra precept tax is giving them.

Roger French
Blogging timetable: 06:00 TThSSu

The T4 is on a temporary diversion until the 21st June. It will revert to the registered route between
Fulbourn and Great Wilbraham using station road and Wilbraham road after that date
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Reading this I thought I would look at how these routes interact with existing services on the CPCA website. If you have £21m to spend you would expect good information. But there is nothing, a list of subsidised services and that’s it. If fact the site looks like a personal ego trip for the Mayor, the Mayor does this, the Mayor does that etc.
The only new route that looks useful is the T1, and I’m staggered how long the Stagecoach route via the Busway takes from Huntington to Cambridge when the Busway was supposed to speed up services. There always used to be a fast Cambridge – Huntington- Peterborough service but that seems to have bitten the dust.
Whippett do an X5 which runs south of the A14, but Stagecoach really seem to have missed a trick here.
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The spending in Fenland on the T7 is fascinating at a time we are seeing the long established 31 route between Whittlesey and Ramsey axed by Stagecoach, leaving certain villages busless. The link from Whittlesey to Chatteris and a service to Turves also remain memories for us middle-aged and older folk.
Those of us in Peterborough are delighted our tax is awaiting expenditure – the county’s thin end of the wedge as always. Expected but not accepted.
The T12 might do better if Stagecoach were forced to accept Multibus on the Busway built (mainly) for them with taxpayers money. Their efforts to drive bus ridership out of existence in the county continue unabated (I doubt they’ll manage to trump the over 80% decline they’ve achieved in Fenland since taking over that district in 2008 – I believe it is a national record).
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I wonder what kind of concept the consultants were commisioned to design- maybe keep the most voters happy? – or get the best local publicity? Probably not to create an efficient public transport network which would give decent alternatives to driving …
Certainly the aim of connecting Huntingdon with Cambridge better is a worthy aim, though Whippet’s own X3 is twice an hour and also under an hour, though it doesn’t call at Huntingdon station, and doesn’t use the bus-way. And, as in most of the country, a network of express buses linking towns not connected by rail is still lacking. Most of the T- routes seem only to be trying to restore village services which have been cut over the years.
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Most of the budgets tend to end up paying consultants who rarely come up with anything useful
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That’s an oft-quoted but rarely true statement.
The bigger problem lies with clients who lack the skills to specify what it is they want. And in the public sector, it is very confused between “providing a service” and actually designing routes which carry passengers, rather than fill in lines on a map, or tick boxes in an accessibility spreadsheet.
Rick Townend has asked exactly the right question.
A Consultant
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I too wondered about possible abstraction from existing services and have yet had a chance to look in depth. The original proposals were of course based on the Labour Mayor “taking back control”, so was somewhat surprised that with the change of political colour there was not a pause in introduction. But this is what Mayors do of course.
But, as repeated so often in this blog, this is what happens when Politicians start running the show. And either you approve or otherwise. It may be interesting to see just how things pan out in six months time when the routes have had time to settle, but I doubt if the former service 11 passengers in some parts appreciate the change.
Terence Uden
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“…so was somewhat surprised that with the change of political colour there was not a pause in introduction.”
Presumably the contracts for the new services had already been let, so that cancellation, or even postponement, would probably have incurred penalty costs. As such, it is probably better to let the existing contracts run, so that we can all see whether the previous mayor’s idea was a good one, completely barmy, or somewhere in between.
RC169
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Just a couple of points about the Tiger posting,
1 Wisbeach is in Cambridgeshire and not Norfolk
2 You can’t get a train from Soham to Cambridge without going to Ely
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Many thanks. I corrected the Wisbech in Norfolk error first thing this morning and of course, yes, it’s Ely not Cambridge from Soham by train so I’ll change that wording too. Thanks again.
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There has been pressure for a direct Soham – Cambridge public transport link for years.Even before the Stagecoach East retrenchment from all of the old Burwell and District routes there was no direct bus. Services were:
Ely – Soham – Newmarket – Cambridge
Newmarket – Burwell – The Swaffhams – Cambridge
Newmarket – Bottisham – Cambridge
The latter was snapped up commercially by Stephenson’s after Stagecoach’s withdrawal from this ‘unprofitable’ route.
As for Soham station and a link to Cambridge. This is a saga which will likely run and run and run, dependent as it is on the EACE programme as part of the F2N freight programme, 2TPH aspirations to KLN, and more.
54. Snailwell Loop
The Committee considered a report which was looking to enhance the rail network to improve the offer for national, regional, and local businesses, as well as enhancing the connectivity from and to its communities. The potential improvements included EACE and Snailwell Loop schemes. The benefits of the Snailwell Loop could not be released until the EACE scheme to the north was completed, as the area around Ely currently acted as a significant bottleneck for rail services.
During discussion of the report, Members:
highlighted that one of the key benefits to Soham Railway Station was its links to Ely but another fundamental issue was its ability to transport people to Cambridge to access education. The Snailwell Loop had always been part of the proposals for Soham Railway Station. Although, it was acknowledged that the Snailwell Loop was tied into the EACE scheme, Network Rail had indicated that it could proceed independently of EACE. It was therefore important to support recommendations b and c.
highlighted the fact that this scheme faced the same issues as Wisbech Rail. However, it was important to support anything which helped the local area transport communication.
It was resolved unanimously to:
a) recommend to the Combined Authority Board to pause works on Snailwell Loop for a period of 6 months while there was on-going uncertainty about the Ely Area Capacity Enhancement (EACE) scheme and slip the existing budget into 2023-24.
b) recommend to the Combined Authority Board to approve £150k of the current £500k subject to approval budget to enable continued development of the project and slip the balance into 2023-24.
c) continue to work with local and regional partners to urge Government to support the EACE scheme.[Source: Cambridgeshire and Peterborough Combined Authority, Transport and Infrastructure Committee: Minutes, 16 November 2022]
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There are many consultants who were former bus industry professionals & therefore you would expect them to not only understand the challenges presented when planning new or replacement services, but also how to co-ordinate with other professionals involved to implement the best possible service solutions. Sadly, too many schemes adopt meaningless sub brands that have no resonance to those people using or considering the use of such new services. Tiger? It was used by Arriva in Yorkshire & that didn’t last long. A portent of what might happen with the Cambridge initiative?
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I’ve never understood the point of all this branding either for this or any bus route? I have never recalled a time when someone’s said I’ll have to get the Tiger / Lynx bus or decided to ride it because of the branding.
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When a friends carer in London commented she came from Long Eaton. I asked, if I said Indigo would you know what I was talking about?
Yes that’s the bus we
catch into Nottingham.
Recently at Finsbury Park I
found a group of lost
tourists on the Piccadilly
line platform who were
heading for Gatwick Airport.
I said go upstairs
and catch Thameslink.
When they replied we are looking for the London Express I commented it’s actually the Gatwick Express that goes from Victoria. This is
uptown, you need the
downtown Victoria Line which we call southbound to get there.
There are appropriate
applications for “brands”
for ease of wayfinding
especially for those unfamiliar with services,
however it is often used to
charge premium fares to
the detriment of users.
The tourists gratefully headed homeward bound presumably paying whatever the gateline they passed through charged them.
John Nicholas
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I could see “tiger” eventually becoming the brand for a franchised network (a bit like Bee Network)
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You say that; why is ridership decline so much lower in South Kesteven (Delaine territory) than Fenland (Stagecoach and with ridership down over 80% over the last 17 years)? It seems people do choose to use the bus when a competent local independent run the routes. Or am I twisting statistics?
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We must be thankful that the money hasn’t been spend on more DRT schemes!
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By sheer fluke I travelled on the T7 route yesterday (Saturday)! I aimed for the 1040 ex Chatteris, but due to a road closure affecting the Zip3 route, I arrived late . . . so travelled on the 1140 trip.
The bus stop information in Chatteris was confusing . . . a e-paper display implied the T7 departed from the brick bus shelter, but the plastic shelter opposite had a T7 timetable stuck to the shelter! I hovered between the two, and at 1135 the bus arrived, empty from Manea. After disappearing into the distance to turn round, we eventually departed at 1140 with only myself on board. One passenger boarded in Manea to travel to Wisbeach, and then another four boarded in Upwell . . . but the Lynx 60 was only a couple of minutes behind at this point (1230-ish) . . . however the earlier Lynx trips are just in front of the T7, so passenger abstraction shouldn’t be too much of a problem, and a minor tweak to the timetable could resolve that.
The road surfaces through this part of the Fens are atrocious, with “verge subsidance” prevalent, so watching buses coming the other way is a tad disconcerting . . . indeed, our driver slowed to a crawl in some places with on-coming vehicles approaching, purely for safety reasons. In spite of this, we still waited time in Manea and at Three Holes. I saw the other two buses on the route . . . both empty. Apart from Manea, which is a decent sized village, although some distance from the station and without any shops (that I could see), there are simply no chimneys from Chatteris to Three Holes . . . quite where the passengers will come from, I’ve no idea.
In fact, looking at timetables in Chatteris, I can sort of see the concept, in that buses do seem to congregate at around xx30-ish in many directions, so in theory Wisbech/Manea to Huntingdon/Ely ought to be possible with minimal connection times . . . but would anyone actually want to go from Three Holes to Huntingdon? Somehow I doubt that.
And as for costs . . . 3 PVR; 15 round trips (at three hours each) is 45 bus hours per day. Even assuming that other Stagecoach routes around Wisbech can assist in duty compilation, that has to be 6-7 driver duties each day (it’s some distance from Spalding). Say 40 weekly driver duties, that’s probably close to 10 rota lines; at (say) £35K per driver, including on-costs, that’s £350K just for staff. Assuming staff costs are around 50% of total costs . . . that’s £700K pa just for one route!!!
Oh, and BTW . . . there were no bus stops between Chatteris and Three Holes, apart from in Manea, and there appeared to be no posters in village noticeboards along the route, and I hugely doubt that Manea Station has anything. Indeed, Norfolk CCs attitude is that a QR code at bus stops is enough (no roadside publicity, apart from Lynx’s, of course). After two weeks “soft launch”, I’d have expected more . . . indeed, the entire Bus Station at Wisbech seemed to be devoid of any visible timetables . . . such a difference from Kings Lynn . . . clear information screens and, of course, the fabulously comprehensive Lynx timetable book, copiously available on buses and in the office.
In summary . . . ride the T7 soon . . . it’ll last less than 12 months, I’d say . . .
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Bus stop information is generally very poor or non existent in Norfolk and Suffolk as are in many cases bus stops. It does not help that there is no clear responsibility for the information. Sometimes the bus company is responsible, Sometimes the County council and sometimes its no one
With these council contract routers as well the bus companies generally take the view that it is the council responsibility to provide the publicity which generally they don’t
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Cambridge Mayor now seems to be muttering of doing away with busways in favour of full trams
JBC Prestatyn
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But every busway extant and planned was agreed by Cambridgeshire County Council, Greater Cambridge Partnership, Cambridgeshire and Peterborough Combined Authority to be forward-compatible with tram/light rail.
Light rail could be a good thing, in the medium/long term so long as it doesn’t have a Bionic Duckweed effect on bus improvements the here and now.
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The T2 and T3 look like a poor man’s version of Superloop for Cambridge! Maybe if they complete the circle it might work.
Anything one mayor can have ……..
Richard Warwick
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The previous congestion charge proposals did come up with an (almost) looped service:
Fison Road-Addenbrookes-M11-Eddington-Cambridge North or something like that.
Can’t help but feel that the T2 and T3 actually don’t manage to connect anywhere useful along the way!
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Is the individual Tiger typeface meant to suggest tufted fur? Why does the route map have a grey background and dull colours? Why are the route numbers on it so small? Why, on the Cambridge close-up, are so many village names badly printed, not so much smudged but looking as if the ink tank is about to run out? If this was the sort of young professionals’ presentation which Roger has commented favourably on from time to time, how laudatory would he be? So many questions …
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I’m confused.
We’ve had an entire series of posts where Roger lambasts local authorities for replacing unprofitable, underperforming rural bus routes with DRT rather than providing scheduled services with consistent timetables that passengers can make plans around. I agree with Roger in this; scheduled local bus services are preferable to DRT – to me DRT should be an overlay on top of a scheduled network.
Today, though, we see Roger lambasting a local authority for providing those scheduled bus services rather than DRT.
What do you actually want for rural networks, Roger? Please be consistent.
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It is clear the issue here is the detail, not the principle. In terms of DRT it is the principle rather than the detail, sometimes it can work in very specific circumstances but it is very niche and shouldn’t be considered a solution for everyone. Cambridgeshire in principle have the right idea but most of the routes they have come up with are poorly conceived or wasteful. Most of these services would have been better if the council had worked with existing operators to enhance/extend existing routes which could have provided similar links for less allowing more to be done and not destabilising the existing networks (the 11 was a very long established route, albeit very marginal, that was lost when the council effectively tendered competing services meaning few passengers have actually seen an improvement for all the money spent – just Soham to Cambridge & links to Addenbrookes being new) but then the council couldn’t have plastered their new brand over the routes. Even the Huntingdon to Cambridge, which is probably the best basic route (abstracting less whilst actually having a potential business case) is not, in my opinion, the best solution for that corridor and leaves a number of links that were lost with the opening of the Busway still missing and could have been done in not much less time.
This could have been so much better if better thought our and/or closer working with the operators. We know they didn’t as implementation was delayed due to operator concerns during the original tendering about that competition and abstraction element of the routes as has been described by Roger here.
For those wondering about the Tiger name, I have seen it suggested it is a reference to local anti-drainage campaigners from the 17th Century, The Fen Tigers, and also later the name of the local army regiment so it does have connections that will echo with local communities similar to the Bee in Manchester. It is a bit contrived but not illogical.
Dwarfer
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Yes it does see to be a bit confusing particularly as the routes he travelled on seemed to be well use and well above he typical 2 passengers you might get on DRT
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I think you have been a bit unfair to Tiger today, some of the routes have sense.
Stagecoach’s busway service B takes for ever to get from Huntingdon to the start of the busway at St Ives because it goes around all the estates (which is where people live!) so the T1 express bus provides a much faster service to the north of Cambridge (science park ,college) as well as the city centre, supplementing Whippets’s existing service via Cambourne.
The T5 connects Soham with the major centre of Cambridge without having to change buses and the T4 links Newmarket and the intermediate villages direct to Addenbrookes biomedical Campus. Newmarket already has a fast direct service to the centre of Cambridge so this pair of routes seems to me to be a win/win.
Chatteris is becoming a fenland interchange centere with regular services already to Huntingdon, St Ives, Ely and March so the T7 is another connection. However I agree there is a lot of fresh air and not many people in the fens so all these routes will struggle to justify themselves.
The T12 links underserved villages with the frequent busway services on a regular basis, much better than DRT!
Time will tell which if any of these new routes are a success but I applaud the attempt to improve services across Cambridgeshire rather than just in the city itself..
Clifford Martin
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Busway B looks like a hangover from NBC/BTC United Counties days, just diverted onto the St Ives – Cambridge North busway and Milton Road, instead of Fenstanton, the A14 (formerly A604) and Huntingdon Road.
It’s anachronistic. A slow, local, shopping, stopping-everywhere, service in Huntingdon and St Ives housing estates then fast down the busway and limited stop down Milton Road to Cambridge city centre.
The T1 is quite likely a temporary solution until a full replan of all routes ahead of franchising.
Possibly involving public transit consultant Jarrett Walker?
Bus Service in England: The Need for Clearer Maps, posted on June 11, 2025
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If Systra have been involved then it will no doubt be a mess!!
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l’ve just Googled Systra & note it’s a French owned engineering & consulting group specialising in transport. Perhaps you expand on your comments as I’m not personally aware of the connection with the Cambridge & Peterborough Combined Authority franchise initiative & therefore, would be interested to learn more.
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The point about Roger’s wanderings is that he identifies those good initiatives which may hopefully generate passengers, and calls out those poor initiatives which have little or no chance of success. He is a child of deregulation (as am I) who always looks for ideas that might actually succeed . . . if there is next to no possibility of covering even part of their costs, then it shouldn’t happen!
If you have an hourly service between two towns and which runs via several villages, then doubling the frequency has a good chance of doubling passenger numbers. THAT is a worthwhile use of scarce fundings. Route T7 is simply scandalous. It is duplicating an existing “commercial” service (outside Cambridgeshire for the main!) . . . or running for around 16 miles through empty fields (apart from Manea). It is “crayonista” . . . nothing more. There may be some use in some of the other routes in the Tiger network . . . I don’t know enough to comment.
I have no problem with drawing lines on maps as part of the planning process . . . it has to start somewhere. But there has to be an understanding of why people use buses, and where their journeys might be. Simply HOPING that people may come isn’t enough any more. Why not simply extend Lynx’s Route 60 every two hours to Manea and Chatteris to “test the water”? In fact, Manea already has a Route 56 to March and Wisbech every two hours . . . which even more undermines the case for Route T7!
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I propose urgent renaming of the Tiger Network to Cambridgeshire & Peterborough Transport.
Peter Brown
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Agree with ‘Dwarfer’ above.
For those wondering about the Tiger name, I have seen it suggested it is a reference to local anti-drainage campaigners from the 17th Century, The Fen Tigers, and also later the name of the local army regiment so it does have connections that will echo with local communities similar to the Bee in Manchester. It is a bit contrived but not illogical.
Quite likely a way of keeping Fenland District Council (constituent council of the Combined Authority) on-board, reassuring them that their rural areas will not be neglected with a focus only on Cambridge and Peterborough.
Also poor publicity about the name choice and livery from Cambridgeshire and Peterborough Combined Authority comms team.
And perhaps the livery – Tiger vinyls on ‘Dealer White’ – could have advantages in terms of leasing?
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I’ve read somewhere that the choice of routes came from a ‘where do you want new bus routes questionaire’ which received a little over 300 replies from the whole County. I’m unsure of these were then selected. These will be paid for out of the £21m Council Tax precept, and so presumably more to come? As mentioned there was to be a Peterborough orbital which received no bids, not sure why but perhaps local operators resources are stretched. The new Mayor is continuing with franchising but will not be levying the extra precept to pay for it.
Which is interesting as Rachel from accounts with a laser eye on waste has just given South Yorkshire £300m to pay for their franchise plan.
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I do wonder whether some of these bus routes have been introduced due to local pressure? Never underestimate a local Councillor with the bit between their teeth! You can’t blame the combined authority for responding to this, though in my experience just joining up lines on a map without looking at traffic objectives puts services at a disadvantage from the outset.
Presumably once franchising comes to Cambridgeshire, there will be the requirement to devise a network. Putting these routes in now will at least allow some analysis of travel patterns which can be incorporated into future plans with at least having some data to back them up.
Dan Tancock
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I have been out one a couple of the routes to see what they are like. The lack of timetables and information is depressing. There are no marked bus stops either unless they exist already and very little other publicity. The only information is provided by the real time information (RTI) screens where they are fitted. It is incredibly frustating as a Cambridgeshire resident to see the money wasted on these services when other marginal services are on the brink – notably the Cambridge-Ely-Littleport where Stagecoach are withdrawing their journeys at the end of August.
I travelled on the T5 from Soham. 5 people boarded at Soham Station (no timetable nor bus stop sign) with a further 4 boarding through the town. Two left at Fordham and none joined and then we travelled to Burwell where there were regular stops for small numbers of passengers all the way into to Cambridge. Not bad at all for a mid-morning journey.
As Roger suggests, there does not seem to have been any liason with other authorities. The T4/T5 is controversial because, although the T4 provides links between Burwell, Exning and Newmarket, it does not serve the the Studlands Park area of Newmarket and Newmarket Tesco – links that have existed on the Stephensons 11 and all the way back to Eastern Counties when the development was being built around 1970. The local bus users are rightly not happy. (Newmarket and Exning are in Suffolk.)
Like Roger I travelled on the T12 to Sutton. Two people boarded to travel to Willingham which has a much less frequent Stagecoach service – one of the passengers thought the T12 followed the Stagecoach route through the village which it doesn’t. I was the only passenger travelling to Sutton and no one boarded the return journey there. This was around lunch time. Timing of the journey was not an issue with about 5 minutes leeway on the outward journey.
After a delayed trip to Chatteris on the Dews Zip 3, I travelled on the 1540 departure of the T7 to Wisbech. As mentined above, the stop information for the T7 at Chatteris is wrong. The RTI and bustimes.org show the departure from the opposite side of the road to the actual departure point. The bustimes.org map shows a stop which the service does not seem to serve on a small loop in Chatteris. Both information sources are from the same data source – Combined Authority, I think. Stagecoach have a timetable on their website which doesn’t specify which side of the road the bus tops at.
I was the only passenger all the way to Wisbech. When I got off, I asked the driver if I had been his only passenger on that shift. I think he had completed two round trips and had three passengers including me – the other two were from Wisbech to Outwell which already has a bus service. There were no traffic problems so there were a couple of 5 minute waits for time alone the way.
I had intended to catch the return journey back as far as Manea and then catch the train home but the train service is sparse from Manea. If the bus does not stop at station – it’s a long walk back from the village with the possibility of missing the train. There is no station stop at Manea in the bustimes.org timetable so no one bothered to add one in when the route was set up. In stead, I stayed to watch one person board for the 1715 journey from Wisbech following a Lynx 60 with about 10 passengers.
Overall a depressing lack of care about the detail of running the routes and publicising them.
PS. The car park at Manea still only had 3 cars in it when I passed – a year or more after opening.
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Relevant to this review of Tiger, found a post about Cambridgeshire bus mapping yesterday in Linkedin feed
https://humantransit.org/2025/06/bus-service-in-england-the-need-for-clearer-maps.html
Full PDF linked in article lists the T routes as “operator to be determined”
MilesT
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Good to see Jarrett Walker on the case.
Peter Brown
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As a resident on the route, I cannot fathom the point of the T2 – it seems to be based on the arbitrary objective of linking Park and Rides together, and serve little else along the way. Even a couple of minor diversions along the way (easily achievable with the running time available), such as into Milton village, would appear to make it more useful.
The T5 is, however, a good call, and a directish link from Soham to Cambridge City Centre. Soham to Addenbrooke’s would be best served by rail via Ely once Cambridge South Station opens.
Did, however see a couple of well-loaded T1s at the weekend. Suspect that route might be a winner in time.
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If these random routes keep being introduced on top of what one would hope is a logical network then inevitably there will be abstraction from that network and bits will be deregistered. Is that why SC East is cancelling some services shortly, or possibly it could be to free up resources to run the Peterborough Orbital, which as there are no other bidders, should be a very lucrative contract.
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No, that’s because Stagecoach have lost over 80% of ridership in Fenland since 2008. That figure was in 2023 so I wonder if we’ve reached 90% yet. Either way, the group are unrivalled nationally in losing ridership.
Graeme Palmer.
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It is a part of the problem when services are deregulated Any routes a council tries to introduce are likely to conflict with some existing commercial routes which they have no control over
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That’s quite a statistic, but SC East do seem to be one of the least successful Stagecoach companies, preferring gimmicks rather than sound bus operation. One and a half hours from Huntingdon to Cambridge, far worse than before the Busway was constructed is a good example
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A lot is made of the Busway speed comparisons without looking at what changed (comparisons below are Drummer St to Huntingdon Bus Station times) and what the buses are actually doing. Looking back through some of my historical timetables from Cambridgeshire from my regular visits it isn’t as bad a comparison as often thought.
Under Huntingdon & District there were 3 different routes on this corridor taking between 54mins & an hour but with a significant non-stop section between St Ives & Cambridge and the faster trips omitting the large housing estate at Oxmoor/Hartford so no section of major housing got much better than an hourly service.
After Stagecoach took over they simplified the route so everything ran the same route via Oxmoor/Hartford where most of the passengers in Huntingdon are which produced a 1hr 12 min trip so everyone now got a 20-min frequency which is a big improvement for minimal extra resource.
When the Busway opened this routeing was replicated between Huntingdon & St Ives but with the buses running down the Busway rather than fast via the A14 and took 1hr 04 mins. From opening it was made clear that the advantage of the Busway was to avoid the peak traffic not speed up the base journey but it did slightly though this was by avoiding the St Ives housing estate that were transferred to the other Busway service.
The current service takes 1hr 25 but this includes the St Ives housing estate (allowing the other service to serve another part of St Ives providing a better service to more people) so should be compared to the pre-Busway timings of 1hr 12, though the diversion via Cambridge North (& College/Science Park area) has also had a detrimental affect on timings that could be questioned as that is where much of the extra 13-mins running time has gone but that is also a significant traffic objective that the council may have supported. So the running time is not “far worse” than before the Busway but around 13-mins slower compared to the closest equivalent route pre-Busway caused by a diversion around an area that has seen significant development (education, employment and rail connections) and change since the Busway opened.
The Busway services have never been designed, or intended, to be the fastest way from Cambridge City Centre to Huntingdon Town Centre but to provide better links from the housing estates of Huntingdon & St Ives to the 3 town/city centres served and particularly the Huntingdon estates are very busy with passengers boarding & alighting. This objective has been very successful as many of these housing estates have not had such good links for years and apparent demand reflects this. It has always been faster to get between Cambridge City Centre & Huntingdon Town Centre by non-Busway services like the X3 as they deviate via fewer housing estates and so run down faster roads. You could argue that someone should try such services but it has been, and still is, offered and demand from end to end has not been strong (though I don’t think it has ever been clearly marketed at the fastest route end to end so it may be possible to argue that there is untapped potential) so hopefully with a Tiger scheme route now trying it some marketing push may establish the actual demand.
Dwarfer
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A basic explanation of the poor design of much of the Tiger network, is the toxic politics being played out.
In 2023, the then leader of Peterborough City Council and the then MP Paul Bristow (both conservative) entered a war of words with the Labour mayor over road charging. Even an orange knows tne roads authority in Peterborough is the city council. So political game playing led to Wayne Fitzegerald vetoing the local transport plan at the last moment.
The leader of East Cambridgeshire Council, Anna Bailey (Conservative) who is now the deputy mayor in charge of transport said in 2024 ” I can’t support the vision of buses being the answer for future transport ‘
So on top of political game playing, we have a anti bus leadership on the combined authorities board.
So the Tiger bus never faced a chance as it was opposed and then new routes, to placate the opposition run through open countryside and ignoring cities like Peterborough. The Peterborough orbital bus that never served the majority of Peterborough outer suburbs thankfully never won any bids. A poorly designed route that the Labour administration should be ashamed with, but rumoured to be requested by Peterborough politicians who aren’t bus users.
Ironic that the same Paul Bristow now is spending just shy of £1/4 million pound per year saving a bus link, used by a handful of people per day, that will operate every 2 hours and is also served by a rail line, yet is refusing to save the other at risk routes.
The Conservative Party are welded to the Cambridge Metro idea, a multi billion pound scheme that will not deliver what they promise, single bore tunnel used bi-directionally will never deliver the frequency that it needs to repay its CAPEX and possibly not meet its OPEX. Labour have been left with lame ducks in charge of its transport.
So many cheap and simple wins , ignored by SC , would deliver better changes, buses especially in Peterborough struggle with low frequency, low capacity with increased ridership generated by cheap youth fares, huge home building and employment opportunities created to the south of Peterborough, which has a worse bus service than 10 years ago, how can you build 10,000 homes and beginning building a further 10,000 homes and yet don’t plan for buses to serve those communities…ah paragraph 2….
So many missed opportunities, cambridgeshire deserves a functioning bus network and the private model has collapsed , a great example of the risks associated with private businesses running public services. The only solution would be more regulation, sensible people doubt the combined authority has the ability to deliver, but its the only solution unless one of the bus companies values a bus network beyond individual route profits,
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There was also the massive distraction of the so called Cambridge Autonomous Metro (CAM), snake oil tech bro salesmen inventing a new transport solution to a problem that has already been solved with existing technology (guided bus, tram, automated light metros), all open source with numerous suppliers and numerous working examples to learn from.
Peter Brown
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Plus the massive distraction caused by the Cambridge Autonomous Metro project. A tech bro snake oil salespitch to sell a new transport solution to a problem already solved by multiple existing modes (guided bus, tram, automated light metros etc). There are numerous examples of such systems that could’ve been visited, studied, and selected.
Peter Brown
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Publicity, Roger, not really the Cambridgeshire and Peterborough Combined Authority’s forte. But, then, they have a poor inheritance.
Back in April 2019, a (then) senior county councillor and 0then) Public Transport Officer, explained that:
This even goes so far as the institutional neglect of bus stop infrastructure:
It was only on 15 November 2023 that the Cambridgeshire and Peterborough Combined Authority’s Transport & Infrastructure Committee agreed that:
Next time you’re in Cambridge, Roger, try to find any information at any city centre stop on where to catch a bus to two key locations – the (main, CBG) rail station and Addenbrooke’s Hospital. Not a lot, is there?
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Glad to see that an anonymous poster has flagged the Studlands Park/Tesco issue as it is something that keeps making the news – where users of the 11 used to have a bus to Cambridge that ran through the estate but now don’t and even if they were to walk through to Exning Road the T4 only goes to the hospital (or 112 from Tesco to Newmarket or Ely). Maybe Tiger needs a hopper fare to make changing buses cheaper and unlock the main road Stephenson’s “Cambridge Fast” services.
Never one to not hold a grudge it is particularly annoying to see that Stagecoach who withdrew all their services in the area so suddenly, forcing the combined authority to step in with the new 11 and 12 buses in the first place, now running buses in Newmarket again. Also glad somebody else knew about Fen Tigers as thats what I thought when I saw the branding and it didnt seem that bad to me, especially if it comes up with a proper network in the end
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A lot of the mess is down to politics for example. If its Labour idea the Tories and Reform are against saying its woke or socialist to fund Buses etc and vice versa. Next up is the dominant operator in this case Stagecoach who like most big operators cut routes but hate when smaller takes over those routes and in some cases make a success of the route.
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Worth remembering that the Bus Services Act 2017 which gives Franchising & Enhanced Partnership powers, was introduced under a Conservative government, with cross-party support.
Andy Burnham, Labour, Greater Manchester, might be most closely associated with franchising, but James Palmer, Conservative, Cambridgeshire and Peterborough Combined Authority did pursue the powers. When covid intervened, wrecking the business case, the whole process had to be restarted under Dr Nik Johnson, Labour, with the powers now in the hands of Paul Bristow, Conservative.
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