Saturday 18th November 2023

The current use of the York Pullman name began as recently as 2007. That’s when haulage firm K&J Logistics which had a small fleet of buses and coaches resurrected the York Pullman brand, it being unregistered having been abandoned five years earlier by First York which in turn had acquired the original York Pullman operations from Durham Travel Services.
The history of the first York Pullman company goes back to 1926 but it’s not really relevant as there’s no link to the present day York Pullman. Suffice to say after decades of family ownership it ended up being owned by Durham Travel Services..

More pertinent to today’s York Pullman business is the fact that in 2012 the company’s small network of bus routes centred on York was sold to Transdev Blazefield but the company returned to the local bus market again in 2016, since when it’s continued to operate three York based routes in addition to school contracts, an open top sightseeing tour, shuttle buses for York Races and an extensive coach fleet.
The three bus routes are the 21, 36/X36 and 37.

These routes are branded as My21, My36 and My37 with buses carrying that high profile name on the sides, although on the day I visited York a few weeks ago both buses operating routes 36 and 37 were plain vanilla branded Volvo B8RLE with MCV eVoRa bodies.

I took the opportunity to have a ride on the 21 and part of the 36 both of which run two-hourly with an hour’s journey time from York to Colton (My21) and Sutton upon Derwent (My36); villages located south west and south east of York respectively.
Route 37 runs a couple of off peak return journeys between Tadcaster and York via villages north of the A65 supplemented by a third afternoon journey on Saturdays and school holidays.

All three routes offer a lovely taste of rural Yorkshire and I saw both routes with good numbers travelling out of York on a Saturday lunchtime. The 21 serves a number of caravan/mobile home sites on its route which gave it custom but I was the only passenger for the last 15 minutes of the journey which included a five minute double run to serve the village of Bolton Percy, served before reaching the terminus at Colton on both the outbound and inbound journeys with no takers.

The Saturday I was in York was the last day of the racing season at York Races which made the traffic congestion even worse than normal for a Saturday.

The bus on route 36 I’d planned on getting arrived at York railway station from its previous journey 18 minutes late and by the time it had crawled through slow moving traffic around d the city centre to reach the main picking up point at Merchantgate for its outbound journey, it was half an hour late.

However York’s economy obviously benefits with race days bringing thousands into the city, as does York Pullman, as it had its fleet of ex Lothian double deck buses, assisted by Reliance and First Bus, taking hundreds of racegoers on a shuttle bus (route 197) from the railway station to the racecourse.


The company must have a tie up with the local commercial radio station YorkMix Radio …

… as it’s breakfast show presenters Ben and Laura are the voices of the on board next stop announcements which they introduce as though playing the next piece of music on their programme with added witticisms …. “the next stop … is a real page turner … Bishopthorpe Library …. Howzat … Bishopthorpe cricket ground … you’ll learn a lot at this next stop …. York College”.
It was all quite different and refreshing on the journey out to Colton but quickly became somewhat predictable on the return and I’d imagine is very repetitive for regular travellers. I also wonder what will happen if and when Ben and or Laura move on to pastures new, as often happens in the world of micro local radio.

I was impressed to see a basket in the luggage pen with a supply of timetable leaflets for all three bus routes.

This really was good to see, although there was nothing on board the vanilla liveried MCV eVoRa bus on route 36 which also didn’t feature Ben and Laura or any next stop displays but had some smart looking seats….

… while the seats on the Enviro200 on the 21 were very comfortable for the two hour ride out to Colton and back.

York Pullman’s bus fleet is mainly Volvo based with 17 double decks for school contract being ex Lothian and London as well as five open top Volvo B9TL MCV DD103s which it operates for Golden Tours on its sightseeing tour of York.

Three ADLEnviro 200s and a couple of Wright bodied single deck Volvos complete the bus fleet but the company also has a number of other vehicles – minibuses …

… and coaches for private hires which were kept busy on the race day I was in York taking parties to the racecourse.

York Pullman is a very typical small bus and coach business operating tendered bus routes, school contracts, private hires and tours and other contracts. Good for them.
Roger French
Previous AtoZ blogs: Avanti West Coast, Blackpool Transport, Chiltern Railways, Delaine Buses, Ensignbus, Faresaver, Grand Central, Hull Trains, Ipswich Buses, JMB Travel, Kirkby Lonsdale Coach Hire, Lynx, Isle of Man Transport Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, Nottingham City Transport, (London) Overground, Preston Bus, Reading Buses, Southern Vectis, trentbarton, unō, Volks Railway, Whippet, Xelabus.
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Saw 4 of their open top buses at Cherwell Valley Services on the M40 on Friday 10th Nov. Not sure if heading south.
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York Pullman’s fleet is surprisingly modern and high spec when you consider the network they operate – the 3 minor rural routes you’ve noted each requiring one bus, a minor suburban service they have very recently taken over from another operator needing 2 buses, a couple of market day services around Selby that run one journey a week, one year-round Sunday Dalesbus route and a load of school and college buses, races and rail replacement contracts… and for that they have six Evoras less than 4 years old – 4 in dealer white with decals, 2 newer ones in the traditional Pullman livery similar to the coach fleet but which hasn’t been used on buses since they sold up to Transdev in 2011, but those liveried buses don’t appear to ever be used on scheduled services – amount with the two Enviro 200s under 5 years old and an extensive older fleet aimed at school and college work plus the coach side of the business. It’s hard to see how they’re justifying the cost of so many brand new buses on so few passengers!
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Just to add to your full list of York Pullman’s work – they operated the M6 Moorsbus on Saturdays and Sundays this year.
Humber Transport
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I suspect the 21 36 37 services are actually under contract; the 21 has an appropriate note on the timetable, so that’ll be why the fleet is so new.
Over the years, those smaller bus and coach operators that have survived are those with a mixed portfolio of work . . . so some local routes, some school routes, some private hire work, some rail replacement work . . . all gives a resiliant income flow, which can enable income troughs to be overcome.
Back in the 1990s, Armchair Coaches mainly undertook private hire and incoming tourist work, but had three coaches used on a commuter service from Maidenhead to London. When Metroline purchased them (in 2004?), the reason became clear . . . season tickets were renewed every January for 12 months, which gave the company much-needed income in the “dog” months for normal business.
The commuter service actually lost money (falling numbers), so it didn’t survive the takeover very long.
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So Armchair were taken over on the basis off a loss making commuter service. What sense did that make ?
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No …. Armchair were taken over because of their portfolio of London route contracts, and because the owners wanted to retire.
I used the commuter route example to illustrate the need to have income in the winter to keep the overall business going.
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Yes, the services do run with support from the City of York Council, and in the case of the 36, I think gets some County Council support too. They are all lifeline services for the communities served and hopefully don’t get ruined when the next madcap DRT scheme starts to be cooked up.
A few weeks ago I travelled on the Monday only 495 from Selby to Tadcaster, and was pleasantly surprised at a loading of over thirty…in fact even high capacity the B8 Volvo looked quite full! However, what was disappointing was that virtually everyone travelled right through to Tadcaster, and practically nobody alighted in the half dozen or so villages en route, although we did actually gain a further passenger from Towton.
Doubtless there would be a riot in said villages should a withdrawal be proposed, yet so few attempt to use the service.
Terence Uden
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The 21 and 37 definitely get funding from North Yorkshire – the 36 will get something from East Riding for the one commuter journey that extends out to some very rural villages, but I don’t know if the main service does as that only just crosses the border.
The 495 does get a good loading, which makes me wonder if there would be any scope to increasing it beyond one journey a week. Not a huge surprise that most people travelled from Tadcaster, as the population of the town is several times larger than all the villages along the route combined – and with some of the villages having little or no other public transport, it’s unlikely that anybody living there doesn’t have a car, whereas in Tadcaster that’s a much more viable prospect.
North Yorkshire is unlikely to introduce any more DRT – they have already scrapped the one scheme they had running around Ripon because it gave really poor value compared with scheduled buses.
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The 36/X36 probably gets additional support from East Riding of Yorkshire Council. Could be wrong, but I don’t think it serves the North Yorkshire Council area (now a unitary).
Humber Transport
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With next stop announcements becoming mandatory I really hope that people are sensible and don’t do gimmicky things using local radio DJs! All that is required is “Next stop” followed by the stop name. I’ve noticed Transdev are using “we are now approaching”, this is too wordy. On the continent they manage with a tone followed by the stop name.
Peter Brown
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Black Country legend Noddy Holder once voiced announcements here & as someone with a very very broad & proud Brummie accent it’s amazing how some still what things communicated “simply” in percieved pronounced English no doubt delieverd by upper class twits reading them in dinner jackets as if on the BBC last century, absolutely unbelievable in 2023!
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That company did a Moors Bus service too and maybe a Dales Bus but I don’t know what the numbers were and who’ll run them next year assuming they run.You want to avoid York when the races are on as you’ll be caught up in a tide of polyester suits and they will all be extremely drunk, believe me that there’ll be hundreds of them and disorder will be out of control.
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York Pullman do run a Dalesbus service – the year round 874 (albeit I think it’s a different timetable in winter).
https://www.dalesbus.org/874.html
Click to access 874.pdf
Humber Transport
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Will we ever see CIC bus companies, community transport companies and very small bus companies or will you just favor big will known companies and leave out the small amazing companies that go the extra mile I think so
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Does this excellent company also take part in H M GOVERNMENT £2 Single Fare Scheme being a small independent firm Roger?
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Richard they are taking part in the Governments £2 Single fare scheme.
Details are at: https://www.yorkpullmanbus.co.uk/local-bus/bus-fare-cap/
Robin
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Thanks for the clarification Robin its much appreciated & full respect to York Pullman to opting into the £2 scheme.
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Pet peeve is the use of “my” and “your” in the branding of transport services and retail.
If it was truly “my” transport service I would insist on quite a few changes, if it was “Your” (i.e. my) retail shop (looing at you, national CoOp and Tesco) then again I would insist on some changes.
A plain route number is fine for transport, a plain location name for a shop.
MilesT
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