X is for Xelabus

Saturday 4th November 2023

The newest of my fortnightly AtoZ of bus and train companies, Xelabus was only formed as recently as November 2010 by Gareth Blair. Based in Eastleigh on an adjacent unit to Bluestar on the Barton Park Industrial Estate, I recall an enjoyable visit there back in 2019 as part of the Omnibus Society’s Annual General Meeting and President’s Programme (see above photo from that visit).

The company expanded rapidly in its first decade specialising in shopper buses and school services as well as a small network of local bus services based on Eastleigh which stretched as far as Bishop’s Waltham and Petersfield at one time. It also built up a burgeoning private hire coach fleet offering day trips as well as group travel.

However, since the pandemic, during which it ceased operations for a period, the company seems to have scaled back some of its local bus operations, most recently in July passing route X4 (Velmore – Eastleigh – Hedge End) over to Bluestar and in September route X21 from Southampton to the Science Park, via Airport Parkway, became UnilLink U8 following the ending of the contract for the former.

It now only operates one main bus route in Southampton, the Mondays to Fridays hourly route X11 (branded on the online timetable as Hospitallink) between the city centre and Lordshill operating between 09:00 and 15:00, together with route X12 (branded as Bitterne Hoppa) providing four return journeys between the city centre and Shirley on Tuesdays and Thursdays and a small one-bus network of Hoppa branded local routes numbered X1,X2 and X3 serving the Sainsbury’s in Bitterne on Mondays, Wednesdays and Fridays.

Other than those its website gives details of school journeys it runs for a whole host of schools across the area which looks now to be its main emphasis.

I took a ride on the X11 and X12 on a recent trip to Southampton and the buses looked smart in their green livery – reminiscent of the old Hants & Dorset colours from long ago – although one bus operating on the X11 was in fact in a blue livery for the King Edward VI School.

The X11 and X12 are complementary routes to the main Southampton bus network now dominated by Bluestar so it wasn’t surprising they weren’t particularly busy, although numbers travelling were very respectable for the nature of the services.

The drivers I encountered were friendly and the operation had all the hallmarks of a family owned bus company where the owners take pride in their operation and know what they’re doing as long experienced bus people.

Xelabus began operating in the Bournemouth area last summer following the demise of Yellow Buses after taking over the Yellow Coaches operation and temporarily operating three contracts for the local authority (routes 18, 33 and 36) on an emergency tender but this wasn’t renewed in February when the tender ended. The company also took over Seaview Services of Sandown in May last year. Both purchases were made by Xelagroup, the parent company to Xelabus.

And the name Xelabus? It’s the name of Gareth’s son Alex (spelt backwards with bus added) who tragically died from a rare form of childhood cancer in 2009. The family-owned company was established the following year in 2010 and provided Gareth with a change of career and new purpose in life after that personal trauma and tragedy. His first job had been in a Ford dealership and he had gone on to work at PB Bus Marketing, the business father Philip had set up after leaving the municipal bus sector. Phil became chairman and Gareth managing director of Xelabus.

Both have done the memory of son/grandson Alex proud with Xelabus.

Roger French

Previous AtoZ blogs: Avanti West Coast, Blackpool Transport, Chiltern Railways, Delaine Buses, Ensignbus, Faresaver, Grand Central, Hull Trains, Ipswich Buses, JMB Travel, Kirkby Lonsdale Coach Hire, Lynx, Isle of Man Transport Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, Nottingham City Transport, (London) Overground, Preston Bus, Reading Buses, Southern Vectis, trentbarton, unō, Volks Railway, Whippet.

Blogging timetable: 06:00 TThS and a bonus Book Review blog coming tomorrow, Su.

Comments are welcome but please keep them relevant to the blog topic, avoid personal insults and add your name (or an identifier). Thank you.

14 thoughts on “X is for Xelabus

  1. Things are not going great at Whippet. This week’s Varisty….

    “Students ‘cannot depend’ on new bus route, says MCR President”. Girton’s MCR President called on the University to improve the new bus route after consulting with students

    Girton students are missing lectures, formals, and activities, with some forced to arrange transportation at higher prices, due to problems with the new U-Bus route.

    Girton’s MCR President, James Walsh, sent out feedback forms to the MCR community at Girton, asking about their experiences of using the U-Bus.

    This follows the introduction of a new U-Bus route, which was intended to improve access to the service for students at Homerton and Girton Colleges.

    Liked by 1 person

    1. If many posters objected to my update on the major improvements on West Midlands Bus to the 4 4H 4M instigated by the Mayor of West Midlands Combined Authority; Andy Street CBE,; thru Transport for West Midlands on a previous Blog what on earth has an useless operator like Whippet who quite frankly are a disgrace to the bus industry compared with a such a fine excellent operator like Xelabus?

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  2. Interesting background information regarding the name of the company. I always assumed it to be a derivation of the word “excellent”, but the truth is much more tragic.

    Conversely to most memories when looking back at various bus “happenings”, and being shocked that this or that was X number of years ago, I cannot believe Xelabus only commenced in 2010. They seem to have been a familiar sight in Eastleigh for many years and it is a great shame that they have given up so many stage carriage services in the last year. One assumes Driver shortages have played their part, along with the ever burdening regulations heaped upon Operators that give the Groups advantages over what is left of the rest.

    Terence Uden

    Liked by 1 person

  3. Is this really true, Roger? “The X11 and X12 are complimentary routes…” Or should that read “…complementary routes…”? A bugbear of mine, along with “restauranteur” instead of “restaurateur”. As a radio announcer/presenter, I always ensured that spelling was paramount but you still hear restaurateurs (and others) calling themselves restauranteurs on the air from time, although the meaning is clear. Of course, “complimentary”/ “complementary” sound the same but have quite different meanings.

    PS I have not owned a car since 1994 and love reading your posts about public transport.

    Liked by 1 person

    1. Quite like my bugbear of people using the word ‘transportation’ like the user above when ‘transport’ would suffice. I hate the creeping Americanisms we all have to suffer.

      Liked by 1 person

  4. Was always fun and a pleasure having these guys around when they did the publicity for John Owen and myself at Thamesdown. Glad to see them thriving with a very professional operation.

    17A

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  5. Keeping this firmly in the South Hampshire axis and therefore, on topic, one thing Roger hasn’t really mentioned is quite how difficult territory this is to run buses. Places like Eastleigh and Hedge End are typified by high car ownership, affluence and crippling levels of traffic congestion.

    Phil Stockley gave the area a good go with his Velvet business – again typified by well turned out vehicles. However, it proved to be an unequal fight. Given the challenges with driver recruitment, ENCTS remuneration, Covid patronage falls etc and the other ills affecting the industry, it’s not surprising that the Blair family have elected to refocus the business. Wheelers in nearby North Baddesley effected a similar change too.

    Should also be mentioned that Xelabus managed the transition of routes to BlueStar almost seamlessly, and Southampton is lucky to have an excellent operation with Go South Coast and the team of Andrew Wickham to rely upon.

    Thanks for another interesting blog

    BW2

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  6. All of their buses in Southampton appear to be X’s but given the fairly short distances must observe most stops so confusingly I’m guessing the X in this case refers to Xela Bus rather than express.

    Liked by 2 people

  7. Yes, the X refers to Xelabus. That said, the X7 Salisbury to Southampton also observes all stops – operated by Salisbury Reds, the X denotes cross country

    BW2

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  8. I realise that the online PDF timetable calls the X12 the ‘Bitterne Hoppa’, hence being referred to as that in your article, but I can’t help but think this is an error in the publicity given it goes nowhere near Bitterne? Unlike the X1/X2/X3 Hoppa routes which actually do go to Bitterne.

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  9. Very interesting Roger. I used to catch the Xelabus from Eastleigh to Hedge End once a year to get to the Rosebowl to watch Hampshire county cricket with a cousin and it was certainly efficient.. Very sad to see most of their routes go but life must be very difficult to “independents” nowadays.. Malcolm Chase, Buses Worldwide, Fleet

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