Catching the Guernsey Vibe

Saturday 19th August 2023

I’ve previously blogged about visits to Jersey and Alderney so thought it was high time I spent a couple of days on Guernsey. After an aborted visit back in April when fog prevented any flights from landing I spent a very enjoyable couple of days exploring the Island in perfect summer weather a few weeks ago.

Guernsey’s buses are run by the Australian company Tower Transit but other than their name and logo on the front cover of the timetable book, you’d never know that. All references to the Island’s bus operator continue to name CT Plus or CT Plus Guernsey, one of the subsidiaries of the former HCT Group which went bust last year.

It could well be that CT Plus still exists as an entity and it’s that which Tower Transit purchased.

The company’s 90 page timetable book is widely available including at the airport information desk.

I saw many passengers making use of it during my travels not least the very helpful colour coded network map which clearly shows where the routes go….

…. although I find some of the route numbers in the listing a challenge to differentiate on the map, eg the greens and blues.

The Island’s 20 bus routes are numbered 11, 21, 31, 41, …. through to 91. Where there’s a circular or “frying pan shaped” route the number 32, 52 or 92 is given to its pairing to denote which way round the buses go although whilst the 31 and 91 denote clockwise with 32 and 92 anti-clockwise, oddly the 51 is anti-clockwise and the 52 clockwise. Also the 41 and 42 are two different “frying pan shaped” routes with a common “handle” and again the 41 is anti-clockwise and 42 is clockwise.

The 11 together with routes 12 and 13 as well as the 21 all leave St Peter Port heading north along the east coast with each route performing a circular at the northern end with the 11, 12 and 13 serving The Bridge at St Sampson Harbour on the east coast.

Routes serving the airport on the most direct route from St Peter Port are numbered 91, 92, 93, 94 and 95. Routes 91 and 92 circle around the island’s entire coastline and are particularly popular with tourists.

There’s also a route numbered P2 and some evening and late evening/night journeys numbered S1, S2, S3, S4 and N1, N2, N3 and N4. These are shown on a separate map.

Routes mainly run hourly with a half hourly frequency on the 11, 41, 42 and 95 and two-hourly on the 51/52, 60, 93/94 and P2.

All routes serve the Island’s capital St Peter Port in the south east of the Island where 30% of the population live.

Buses all display Town Terminus as the destination which has seven bus stops in a row …

… with a layover area for about eight buses …

… sited opposite the large harbour …

… where tenders land from the cruise ships.

There are three rather nice bus shelters with ornate ironwork for the seven bus stops …

… with bus stop flags showing the colour coded route numbers …

… and timetable cases showing departures.

There’s a bus information shop alongside the terminus …

… where control staff are also based and staff take their breaks.

Timetable books are available as well as wall displays of the network map (below) and timetables (above).

Guernsey’s buses don’t accept cash on the bus but passengers can buy tickets with cash at the shop as well as purchase a pay-as-you-go “puffinpass” which along with contactless bank/credit cards are accepted on buses. My credit card wasn’t accepted (neither does Stagecoach accept it) but luckily I have an alternative debit card to use for such times.

There’s a flat rate “standard fare” of £1.25 per journey (75p with a “puffinpass”) on the Island although this isn’t available on high profile circular routes 91/92. Day passes are available on these (and all other routes) costing £10 with a two-day pass costing £11 and a week for £21 both giving great value. There are also family tickets.

Most buses in the fleet are 31 seat Wright StreetVibes with the latest acquisitions being a handful of 15 seat Mercedes Sprinters. The former are a narrower and lighter version of the StreetLite making them ideal for the Island’s narrow roads but not so good for coping with sumner tourist capacity loadings as I found out.

Arriving at the airport (located in the south of the island) I began my travels on the aforementioned circular route 91.

There’s a well marked bus shelter immediately outside the airport’s terminal building with a wealth of information about the bus network.

As explained, route 91 runs hourly on a clockwise circuit of the Island with the 92 hourly anti-clockwise.

It’s hugely popular and the bus arrived having begun its journey at St Peter Port with three passengers already standing. I realised my visit had coincided with a cruise ship day – and in fact I later saw there were two cruise ships moored outside the harbour entrance.

These bring much welcome business to the Island but do tend to overwhelm the popular tourist centric bus routes, not least with the limited capacity of the buses. It was even worse pre pandemic when the flat fare across the Island was £1 and this was available on routes 91/92. Cruise ships used to promote seeing the Island for a £1 but in reality the buses simply couldn’t cope hence the decision to remove this route from the “standard fare” regime. Instead, visitors have to buy the £10 day ticket, but it’s still very popular with some great coastal views.

It takes just over an hour and a half to do the full circuit and after a while some passengers alighted and I managed to get a seat and thoroughly enjoyed the views along the way.

Many tourists also take the more organised tours operated by Island Coachways which provide a commentary on its £15 a head 90 minute tour with two stops including one at the famous Little Chapel.

Island Coachways was one of the two original bus operators on the Island (along with Guernseybus which ceased in 2000) prior to the Government contracting the network out to HCT Group in 2012. Island Coachways decided not to continue an involvement in bus operation and instead concentrate on private hire and tours.

I later saw passengers queuing in St Peter Port for a mid morning trip on routes 91/92 …

… with the controller supervising boarding and, once the bus was full, explaining to those unable to get on that the next departure would be in half an hour (both routes run hourly).

A few other observations during my Island exploring….

Roads and road junctions on the Island are narrow. There’s often a narrow footpath on one side of the road only, meaning bus stops are often marked with just the word BUS painted on the surface. It’s quite common for vehicles to pass each other by mounting the low kerb and the footpath.

There are very few traffic lights and many junctions operate a FILTER system rather than Give Way whereby vehicles merge alternately across the junction with each arm having equal priority. It seems to work, albeit traffic approaches cautiously.

I didn’t see any articulated lorries on the Island.

Because of the narrow roads cyclists tend to slow other traffic down as it’s not always easy to pass them.

Buses display a sign requesting passengers to use headphones/ear buds…

… but interestingly one journey I took on a Mercedes Sprinter had BBC 6 Music from the bus radio playing out from the cab.

I enjoyed my thirteen rides around the Island but ended as I began on an overloaded bus, but this time not helped by the company itself. Route 95 is the direct half hourly bus between St Peter Port and the airport but at school times there’s an hour’s gap between 13:50 and 14:50 with the 14:20 diverted off to do a school run. The next departure at 14:35 is a route 94 which on the day I travelled was allocated a Mercedes Sprinter which patently couldn’t cope with the numbers travelling, not least with all the luggage, a buggy and ‘walker’ on board too. That journey definitely needs a StreetVibe.

That experience aside I was impressed with the service provided. It’s a lovely island and I reckon I’ll return for another visit – provided that fog keeps clear (and there’s no cruise ships).

Roger French

Blogging timetable: 06:00 TThS and Su DRT extras.

14 thoughts on “Catching the Guernsey Vibe

  1. Lovely to hear about that – it’s a place I have on my ‘to visit’ list! Thanks for all the photos.

    It sounds as if the buses would be better for different summer and winter timetables. If tourism is such a big part of the Guernsey economy, maybe the government should just bite the bullet and pay what it takes to double (or more) the service in summer.

    I agree with your comment about the colours on the bus-map. Given that most users will not be bus-map connoisseurs, I think more effort should be made to ensure that maps give the necessary information as quickly and clearly as possible. A suggestion, which will probably be shot down by your bus-management readership, but would be a great benefit to users, would be to link the routes across the bus terminal. That would halve the number of colours (and routes) at a stroke, and give a better chance of through journeys – maybe only a small percentage of passengers but, with bus times mainly hourly, a lot of through-journey travellers may be put off by a long wait when connecting.

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    1. “If tourism is such a big part of the Guernsey economy, maybe the government should just bite the bullet and pay what it takes to double (or more) the service in summer.”

      I suspect the issue isn’t so much the cost as it is finding seasonal staff.
      All seasonal businesses struggle to find staff nowadays as people unsurprisingly prefer year-round jobs and the days have gone when there was a pool of university students looking for summer-holiday work; they too work year-round nowadays if they can.

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  2. Guernsey have been trialling a number of electric vehicles the latest’s to be trialled is the Sigma 8

    The problem they have are the narrow roads which limit the choice. Sounds like they could do with a few double decker’s but there is probably none narrow enough. Another issue is whether the Islands power supply is up to powering a fleet of electric buses

    Might be sensible if they had the staff and buses to put on an extra bus when cruise ships arrive

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  3. It’s good to hear that the island circulars now charge a more “healthy” fare, but at £10 it is still a bargain compared to anything the cruise line may offer.

    Increasing the service for summer leads to the problem of who will drive them. Difficult on the mainland in places like Skegness, nigh on impossible I imagine on the Channel Islands!

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    1. I recall Guernseybus were infamous for missed journeys in the summer back in the 1980s, because they struggled to get drivers.

      I can’t see that it will have improved; Guernsey already has a ridiculously seasonal economy like all other seaside ‘resorts’ and trying to run a seasonally-boosted bus service would only make things worse.

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  4. The old Guernseybus definitely had different summer and winter timetables – as does, it appears, Liberty Bus in Jersey today.

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    1. Have found my Guernsey Railways summer 1980 and winter 1980/81 timetables. One of the interesting differences is that there were no late evening buses in the winter timetable which ran from the second week in October. The late night buses all ran from Town at 22.45. I recall using one of the routes across to Cobo where I was staying and the bus ran a flexible route only deviating off the main road if there was a passenger to set down.

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  5. Ex-LondonTransport RTs (at 7ft 6inch wide) did appear on Guernsey (as Tour buses) at one point I recall, and sounds as if they could be useful once more in the peak summer months. Providing the roads are also covered by low floor vehicles (as once done in London), there should be no problem. Surely a few Preservationists would be happy to play with their buses on the Island for a couple of months a year and alleviate the awful over-crowding, which probably puts many off using buses again.

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    1. I’m sure the odd preservationist would be happy to play for a weekend, but day-in day-out for two months? That’s hard slog, not fun, for both the drivers and the buses involved.

      Especially with Guernsey’s roads. I haven’t been since the 1980s but even then they made some of Devon and Cornwall’s infamously tight lanes look like major thoroughfares. There’ll be far more cars now than then, so I wouldn’t want to be driving a preserved decker (even a semi-auto or pre-select with power-assisted steering) along those lanes without at least a week of practice first.

      And you’ll have to find people to be conductors who are savvy enough to operate modern portable ticket machines, competent enough to control smartphone-zombie-“content creators” on open platform buses, customer-friendly enough to deal with harassed cruise passengers or other tourists *and* ‘petite’ enough to cope with the narrow aisles of a 7’6″ bus.

      So, a great idea (and one I’d certainly enjoy being part of) but I think unfortunately impractical in reality. 😦

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  6. “Celebrate Guernsey”, this should be an example to English LTAs. Modern buses branded for place not operator, comprehensive and clear information including paper. Catering for visitors helps network viability throughout the year.

    I believe Transport for Wales has referenced Guernsey and Jersey as potential models for their bus network.

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  7. Returned from Guernsey earlier this month after a two week stay.
    The bus journey from the airport was a nightmare owing to route changes necessitated by roadworks and the driver’s inability to understand English or know the “new” routes.
    After finally persuading him that I was going to St Peters not St Peter Port, he tried to drop me off after a journey of 200 metres because of a road closure blocking his normal route. I realised that I could stay on the bus and have a more pleasant walk – still a mile – by staying on for a little longer. He hadn’t a clue.
    Bus services are only as good as the driver’s.

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  8. If only the big UK PLCs could run such attractive and welcoming enquiry offices, considering the millions of £££ profits they make. Compare the photos in this blog (The bunting just adds to the holiday atmosphere) with the many skanky bus stations and closed enquiry offices previously featured. How to make your customers feel loved NOT.

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  9. Seasonality can be a huge problem. First Bus are trying to provide a decent summer network around Weymouth, Portland and Dorchester etc and we had a great week there but we had three journeys cancelled over 6 days. These all seems to be because of staff shortages. Part of the answer must be to extend the season from late May- mid September to one which at least covers a good six months. Attractive summer bus services slightly out of season could attract more local people. And I must say the £2 max fare was an incredible boon for us. It makes bus travel possible for car free families like us without having to constantly parse what’s affordable and what bus pass to buy. It also enabled use of different operators services without worrying that we were not making proper use of one operator’s “family pass”.

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  10. Was it Guernsey that had a fleet of Albion Nimbuses at one time. (Did they have any of the Marshall Bodied Bristol LHs that Devon General/Western National had ?)
    As to (if allowed by whatever laws apply on the Island) Limited use of Double Deck vehicles the stash of RLHs repatriated from the Americas some time back comes to mind as being suitable/

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