Another new Parkway station opens

Tuesday 1st August 2023

Just beating Portway Park & Ride station (opening this morning) to Britain’s National Rail network is the all new Thanet Parkway station which unlocked its brand new high level platforms and adjacent car park for business first thing yesterday morning.

Located by the village of Cliffsend proposals for the new station have had a mixed reaction in the local area over the years with a split between those who welcome the station and those who see it as a gross waste of public funds.

The station is on the line run by Southeastern between Canterbury West and Ramsgate located between Minster and Ramsgate. It’s served by high-speed trains to St Pancras International supplemented by mainline trains in the peaks providing links to traditional south London termini.

Unlike Portway Park & Ride station which, as recently discussed in a blog, has been added to a long established Park & Ride site served by buses this is a brand new Parkway facility offering parking for 293 cars (with a sprinkling of electric charging points), cycle storage, two bus stops and an extensive setting down and picking up area complete with its own two shelters.

Alongside the new car park, the station has two elevated platforms and lifts which explains why Portway’s measly £5.8 million price tag has been trumped by a whopping circa £40 million for Thanet Parkway, a cost that has almost quadrupled from an estimated £11 million in 2015 – which must have taken some creativity to keep the business case on track.

Funding for this eye watering cost has come principally from the South East Local Enterprise Partnership’s Local Growth Fund (£14 million) and the Government’s Getting Building Fund (£12.875 million) but also chipping in have been the DfT’s New Stations Fund (£3.4 million), Thanet District Council (£2 million), East Kent Spatial Development Company (£700,000) and Kent County Council (£5.8 million).

To ensure the extra two minutes it takes to stop at the station doesn’t impact overall journey times to and from London the station has been built as part of a “Thanet Corridor Enhancements Programme”. This has included a number of initiatives such as Line Speed Improvements (Ashford to Canterbury West, and Chislet to Grove Ferry involving track, signalling and a new bridge) and safety enhancements at foot crossings on the route including new traffic light warning signs and replacement of the old manually operated gates at level crossings at Wye and Chartham.

The manual level crossing gates at Wye have been replaced by automatic barriers.

The level crossing close to the station at Cliffsend has been upgraded from half barriers to four barriers extending completely across the road. Details of all these improvements can be seen in a Network Rail video here.

The mind boggles at how much all these improvements have added to the cost …. perhaps another £40 million or more, making for a total spend of around £80 million … all to provide a car park for 293 cars.

Both new platforms have been equipped with full length acoustic barriers which is rather ironic considering the traffic noise from the adjacent busy A299 is far worse than anything a couple of electric trains passing through each hour will sound off.

What’s worse, the barriers make for a very grey and dour ambience for passengers to endure while waiting for a train and despite their elevation the platforms consequently offer no view of the surrounding area. It feels like something out of a communist era Soviet built station.

What both platforms lack in width (bizarrely just 2.7 metres wide) they make up for in length, being 250 metres long and capable of taking 12 coach trains.

The top of the staircase on platform 2

Exit from platform level is down a very long staircase or lift to ground level located at the eastern (Ramsgate) end.

The platform level for the lift from platform 2 with some seating.

There’s no room for the usual sets of four seats on the platforms due to their narrow width but there are four shelters spaced out on each, built on little suspended alcoves.

There’s also a row of seats in the alcove at the top of the lift and staircase for each platform. Help points and departure screens complete the facilities at platform level.

At ground level, access to the London bound platform 1 is through a refreshed footpath under the railway…

… where there’s a ticket machine in the open with no weather protection along with a departure screen…

This image has an empty alt attribute; its file name is img_6966.jpeg

… leading to the straight staircase to climb up to the paltform with a lift located further along behind the staircase.

A similar uncovered ticket machine (and departure screen and help point) can be found by the exit/entrance to platform 2 for Ramsgate bound trains.

Looking out from halfway down the staircase from platform 2

This is the main entrance/exit to the station leading out to the huge picking up and setting down area complete with two shelters presumably in case your chauffeur is running late.

It seems an odd sense of priorities to provide shelters for passengers in the event of waiting for a lift home but no weather protection for buying a ticket.

There are two bus shelters by two marked bus stops which is wishful planning as no buses serve the station. The adjacent road system, including a no right turn for traffic leaving on to the A299, makes it impractical to divert existing routes.

Buses from Sandwich to Ramsgate, for example, would have to pass the station on the A299 heading east to turn back at the Lord of the Manor roundabout (see above map) for the station, call in there and then head west to the roundabout by the A266 at the western end head along the A299 again to continue to Ramsgate. With the Lord of the Manor roundabout at the eastern end a congestion hot spot at busy times it’s no wonder Stagecoach are ignoring the new facility. After all, buses serve close by Sandwich and Ramsgate stations on the same bus route.

But of course, never mind buses, this is a Parkway station …

… and if our motorist friendly Prime Minister flies by in his helicopter to check out the new facilities he’ll be well impressed with the minimalist landscaped car park …

… laid out in two sections either side of the pick up/set down area. The larger area (above) with 220 spaces including (surprisingly) only a few electric charging points….

… and the smaller area (below) with 73 spaces including an area for blue badge holders.

And that’s it for around £40 million.

293 parking spaces doesn’t sound many to me. Both Worcestershire Parkway and Portway Park & Ride have 500 but in any event I’m wondering, Sunak being “on the side of motorists” aside, whether we really do want to be encouraging more car use to access stations when there are bus services linking the area to stations with more train departure options in nearby Ramsgate, Broadstairs and Margate. As we continue on our journey to net zero have Parkway stations had their day?

As it is, train departures from Thanet Parkway are half hourly in the peaks and only hourly off-peak to Canterbury West, Ashford, Ebbsfleet, Stratford and St Pancras westbound and to Ramsgate, Broadstairs and Margate eastbound. This is supplemented by five/six journeys in the peaks to and from Charing Cross and Cannon Street.

As you can see, it’s all very grey but this was how Network Rail’s artist envisaged it would look in the pre construction publicity ….. lots of picking up and setting down, a couple of buses waiting for passengers alighting from the train that’s just arrived. Idyllic.

Finally, travelling to the station yesterday morning I inevitably found the ticket machine at my home station Hassocks hadn’t been amended to include Thanet Parkway as a destination. Fortunately we still have a manned ticket office where Craig was able to sell me a ticket as at least someone had thought to update his ticket machine.

The next new station to open will be Headbolt Lane on Merseyside this autumn. Is it too much to ask for tickets to be available to buy from all channels from the opening day?

£40 million for this?

Roger French

Blogging timetable: 06:00 TThS and Su DRT extras.

36 thoughts on “Another new Parkway station opens

  1. I visited a newish Parkway station (for bikes) on Saturday. It was Cambridge North. There were certainly plenty (hundreds) parked there, and buses (busway routes) diverted off their routes to serve it, with a reasonable number of passengers dropped off. The station looked rather over-staffed, though.

    Nothing like the huge footprint of these conventional Parkway stations. Thanet is fairly flat. Perhaps they should have thought bike instead of car.

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  2. How can KCC compare the value of old ladies getting out on rural buses and a more convenient journey experience for people who want to travel by car and train?

    They’ve cut money for the former, but spaffed it (to use a favourite term of the last Prime Minister but one) on this absolutely hideous addition to the landscape.

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  3. Looking at that Station I find it difficult to see how it cost £40M and why it took so long to construct

    I wonder how long they would have taken to convert the GWR lines to standard gauge. In he GWR days a 177 miles of track was converted to standard gauge over a weekend. A lot of preparation been done but it was still a massive job and that without have to switch to new locomotives and carriages

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  4. The design of the station shows you that the station is just an add on for the car park, rather than the other way around. Certainly not where the architects’ energy was concentrated.

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  5. I guess a parkway station is better than people driving all the way, but given the number of other stations nearby, I can’t help wondering if it would have been a better use of money to improve bus connections from the villages and suburbs that don’t have their own stations. Cliffsend, for example, only has a bus about every 90 minutes, which runs to Ramsgate and Sandwich town centres, but not to the stations.

    Maybe the bus stops are for the inevitable rail replacement buses … but I agree, it does seem to be a remarkably uninviting place to catch a train, a real case of spoiling the ship for a ha’porth of tar.

    It also seems particularly short-sighted not to have trains to Dover stopping there, it may not be as big a market as London but could still attract passengers.

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    1. If those bus stops are for rail replacement buses, then they have been marked incorrectly. Buses can only wait for a maximum of two minutes at a bus stop; a bus stand marking allows longer stays as shown on the plate attached.

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  6. Truly depressing! £40 million that now isn’t available for much better projects. Did they attempt to recoup some costs through installing (in this day and age) those ludicrously narrow and unattractive platforms, or was this just brilliant design?

    It is just another example showing that despite a lot of green washing and endless talk about transport integration, nothing fundamental ever changes.

    We have had a series of disastrous and disconnected decisions on rail infrastructure in Kent, which amount to the fact that rail is simply seem as an adjunct to car travel rather than providing as well part of an integrated transport network. The Germans, Austrians and Swiss seem to manage this so much better.

    So we have a Stratford International station that no international trains have ever stopped at, Ashford International now hardly used by Eurostar services despite its rail connections in 6 directions, Ebbsfleet International having no interchange with the nearby North Kent line, and no station on the High Speed line serving the major settlements of Medway and Maidstone (laughably citing ‘environmental’ reasons).

    We are replicating all the worst features of our Victorian rail system, with few of the benefits.

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    1. One has to question how such a basic station can cost £40M and take several tears to build. The photos show how cheap and basic the construction is. How an earth did it do from £11M to over £40M

      Why are the platforms so narrow. Looking at the pictures they look dangerously narrow particularly if the station even gets used by reasonably number of people

      You are supposed to wait behind the yellow line which gives little room for people to pass on the platform particularly if people have luggage

      A new station should have been built to a much better standard

      It could probably have been constructed in less than 12 months and for no more than £5M. Someone made a lot of money out of it

      The station is high level and built on the embankment so probably need a bit of pile driving but you are not building a skyscraper so the piling should not have taken long

      Given the number of nearby station it seem a bit pointless

      What happened to the BSIP requirement of having transport hubs at the stations?

      A brand new station totally unserved by buses

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  7. Presumably the bus stops are so that a shuttle service can run to the nearby Pegwell Bay Hoverport. What a pity that closed in 1982 which is probably when they first thought about putting a station here.

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  8. A few random comments:
    Roger comments about the greyness of the platform area. The station is unstaffed so they won’t stay grey for long. Will CCTV deter the ‘artists’? I somehow doubt it.
    Unstaffed station – would I want to leave an expensive car there? Possibly not. Even some presence is a deterrent.
    Narrowness of the platforms – not a problem with little used stations but this one will be potentially be quite heavily used for an hour or two in the morning and similar in the evening. There may be a problem if a short train turns up as people will have to spread out the complete length of the platform so will converge on the front and end of the train.
    Also mentioned is the Ramsgate to Sandwich bus (45), single vehicle every 90 minutes with a very tight running time. Within the last few years it has been cut back from hourly so, unless money can be found from somewhere (and Kent has had a cull of subsidised bus services in recent years and there is another shortfall predicted for next year) a deviation to the station via the Lord of The Manor (a stalwart of traffic reports) is unlikely. I suppose it could be cut back at the northern end but that area was heavily affected when routes were ‘revised’ when the 45 was.
    To those unfamiliar with the area, there is the substantial village of Minster-in-Thanet just off of the map to the left, which has a station so anyone living there would be unlikely to use the Parkway, all points are walkable.

    I might visit sometime just to see how my tax is being (mis)spent.

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  9. Depressing really. Love the blog but sometimes the gross waste of money on short sighted destined to fail transport projects gets to me. Just think how many bus services that £40 million could have saved!

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  10. Maybe, if it had been built when it was first thought of, it could have saved nearby Manston airport. I’m not pro building more airports but, if flying is necessary, I do prefer small ones, and it might just have stopped all talk of expanding horrible Heathrow.

    A note for quiz fans: Kent now has two unused airports with stations – Lullingstone (both airport and station never used) and Manston/Thanet Parkway (never used simultaneously).

    Re bus-rail integration, there is an article celebrating the new enthusiam for this by First’s GWR, in the current edition of Modern Railways magazine. Much is really quite encouraging, showing the two ‘sides’ as prepared to talk more than I had ever envisaged. The fly in the ointment is when it comes to through ticketing – that’s off the table apparently, ‘It is best … for separate fares to be charged’. Well, that’s PlusBus gone for a Burton. But it indicates an intransigence which make no sense for passengers, and little surely for commercial bus or rail companies: if they run buses and trains in a way which makes it attractive to passengers to make journeys (which are often impossible at present) using a combination of modes, there is surely some extra revenue to be had, and it would make more sense to talk rather than to squabble about pennies which you might worry about losing to the ‘opposition’. Squabbling makes even less sense if the companies concerned are in the same owenership group. Surely some director at the top should think it worth enquiring into sales lost to the group because of petty bickering between the different ‘budget-holders’?

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    1. @Rick Townend . . . through ticketing would be a nice-to-have, but as the article in MR implies . . . coming up with fares that don’t disadvantage either partner will be nearly impossible to achieve . . . commercial bus operators fall out over multi-operator bus tickets, so trying to build in bus fare scales within BR fare scales just wouldn’t happen. The wranglings over PlusBus finances that I’ve been involved with in previous years are often only concluded because PlusBus has been around for 30 years, and nobody wants to challenge them!!

      If we can get integration a la Okehampton in other locations, with proper bus-train co-ordination at stations, with information freely available, with bus times included in rail Journey Planners . . . that’ll be a step change with what we have currently. Unfortunately, watching the pennies is where we are just now.

      Baby steps, and all that . . .

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      1. I think with credit card payment pretty much universal on buses through ticketing is less of an issue. The big advantage of Plusbus and add on’s was that you could pay once and not face a scrabble for coins to pay an unknown fare on the bus.

        Integration of timetables and information to rail standards is now the big prize.

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    2. Manston has not gone it is planned to be a freight hub initially. It is facing the usual objections. My view is it will be approved ss it has been used as an airport
      It is quite a good location for n airport as most flights would come in and depart over the sea. Link it up tp HS1 and upgrade HS2 you could be i n Lonon in 20 minutes

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      1. 20 minutes from Manston to London? At 70 miles, it would require an *average* speed of 210mph. Not going to happen.

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  11. Its only taken 90 years, but this is the long-awaited replacement for Ebbsfleet & Cliffsend Halt, which opened in 1908 and closed in 1933.

    It may only be 293 parking spaces (for now – double or triple decking in the future?) but it is a substantial increase for Thanet railway stations as a whole. Ramsgate station only has 44 (paid for) car parking spaces, so Thanet Parkway (THP) may attract/abstract unfulfilled custom from there. Sandwich has 12 paid for parking spaces and there are 10 free spaces at Minster, but the High Speed services don’t stop at those stations.

    There is no information about parking charges for THP on the Southeastern website or APCOA app yet so perhaps it is free for an introductory period? Or just something else on the to-do list that got overlooked!

    I am surprised that the Dover trains pass THP without stopping.

    I wondered about the development potential at Manston Airport, but evidently the only current plans focus on an aviation cargo hub.

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  12. Even if Manston is only to be a cargo hub, there might be some demand from Airport workers. Although a couple of buses could do the job too.

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  13. Yes our pro car PM will be very pleased with yet another parkway and even more pleased with the fact that you get wet buying a ticket but not waiting for a car to pick you up.The parkway set won’t like such a minimalist station,no red carpet,so they’ll have to take their right wing motorist complaining to Sir Rishi including those about ULEZ,Low traffic zones,20 MPH speed limits and anything else that might make where we live better and safer.

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  14. Pleasantly sarcastic blog Roger. Unfortunately, as they say “sarcasm is the lowest form of wit” and will go over most of their heads. The lunatics have taken over the asylum (apologies to any lunatics).

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  15. Roger,

    I do like the left-hand drive buses in Network Rail’s video with their dual doors on the opposite side of the vehicle to the bus shelters.

    Does nobody actually think about what impression that sort of error gives?

    Ian Hardy

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    1. They don’t care, Ian. That’s why so many ground level staff are demoralised: the whole rail industry today is full of managers with that sort of mindset.

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  16. Unless some new housing scheme nearby is in the pipeline, this ghastly Station will be merely a “white elephant” or abstract passenger traffic from nearby. Adding to already congested roads, probably causing the pathetic Stagecoach 45 to be widened to every 120 minutes!

    And before we get too hung-up on the political comments, expect no better after the next election. Labour, having “lost” Uxbridge (they didn’t hold it in the first place so “lost” nothing), have suddenly realised you must NEVER upset the Motorist or “frequent Flyer” for that matter, and turned on their hero London Mayor urging him to change policies!! How about that for hypocrisy?

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    1. All very good to have principles but the Labour Party can do nothing in opposition. They won’t want anything to jeopardise their path to the next election. Perhaps a greater hypocrisy was that the bailing out of TfL was based on a mandated expansion (from the Govt) of the ULEZ?

      Back on topic, imagine what you could do with £40m of bus priority measures?

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  17. Those platforms look very narrow. On a new build it seems risky. I searched for standards but the Network Rail design manual chapter for platforms offers no actual measurements. Only a statement that they have to be wide enough to cater for boarding, alighting, circulation and allowing passengers to stand well back from non stopping trains. It implies each calculation is bespoke. Elsewhere I saw a figure of 3.6 metres width.

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    1. There appears to be a standard in a document called “Design Standards for Accessible Stations issued by the DfT

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  18. Replying to greenline727 and Surfblue: Agree … but there’s a catch. Certainly if the other three aspects of integration/co-ordination – Place, Time(table) and Publicity are got right, (through-) Ticketing might appear less of problem. But whay haven’t those other three aspects been addressed up to now? Put it like this: if a commercial bus organisation is to spend money and management time on a joint project, it needs to know that it can trust the other party (the rail management) to deal fairly when it comes to sharing the income. And – from the insidious quote in the Modern Railways magazine article, it doesn’t look like they are prepared to do that – and this has probably been the same since at least the early 1950s.

    Why? is a question that defeats me – a mere passenger/customer who would love to spend more money travelling by bus and train, but can’t because the wretched company managers won’t get their act together and make the buses and trains connect, or – if they do – want to charge excessive amounts for short trips … it seems to be ok to have through rail ticketing between rail operators (presumably sorted by ORCATS).

    I’m not sure that ‘tap and ride’ will solve the problem. unless price caps are agreed. I remember in the 1960s travelling from Westerham to London was significantly more expensive (because bus+train) than the same length journey by rail only. Come on you genius enterprising, innovative and passenger-friendly commercial operators – SORT IT OUT!!

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