The second of the three new metrobus routes began operating in Bristol yesterday. The m2 links the Long Ashton Park & Ride site (south west of the city) via some impressive newly constructed exclusive busway road to the city centre where the bus does a large anti-clockwise circuit.
It’s been controversial and way behind schedule. This route’s £50 million budget is part of an overall £200 million scheme being overseen by Bristol, North Somerset and South Gloucester Councils.
I’m not complaining about the high cost though; compared to rail schemes or roads it’s virtually petty cash and it’s good to see buses receiving impressive infrastructure investment.
First West of England has bravely taken the route on as a commercial proposition and I reckon they’re going to have their work cut out to achieve the elusive double digit margins City analysts demand of PLCs.
Unlike route m3 which began in May serving the busy University of West of England campus at the route’s southern end (north of the Uni is a bit barren) the m2’s main objective is bringing Long Ashton Park and Riders into the city centre. There’s not really much else to it.
Helped by well over a mile of new exclusive busway buses bypass any traffic congestion until they’re close to the city centre. That’s good for journey time and timekeeping (28 mins to Broadmead/22 mins back again) but not so good for picking up other revenue potential.
The circular city centre route has proved controversial as many commuters have complained the new circuit means a much longer walk to their workplace than the previous 903 service, but I’m sure such criticism will die down once the new arrangements become familiar. There are always winners and losers and a circular routing does make sense for Bristol’s central road layout.
The £4 First Bus day ticket is good value and can be used across their network with longer period tickets also available as are First’s M-ticket range. Despite this it’s surprising there’s only one ‘iPoint’ ticket machine at the Park & Ride terminus. As metrobus drivers don’t handle fares that’s surely a recipe for frustration with queues building up at busy times with a bus about to leave. Considering the investment in these ‘iPoint’ totems along the routes, even at quiet stops (on both sides of the road) this seems very shortsighted and penny pinching.
I also see the frequency is only every 20 minutes before 10am on Saturdays and would have thought that’ll be unpopular in the busy weekends leading up to Christmas. Otherwise it runs every 10 minutes at peak times. 12 minutes off peak and 20 minutes in the evenings.
Astonishingly the Park & Ride is closed on Sundays and route m2 doesn’t run! That is a bizarre omission.
The busway has sections of guided track which, just like in Leigh in Greater Manchester, are completely unnecessary. I suspect it may be to do with getting grant funding from the DfT that required a certain percentage of route to be ‘guided’, if so it’s bureaucracy gone bonkers as it slows the bus down, costs more to build and operate when there’s no issue with available road width.
The route serves Ashton Gate stadium but buses won’t stop on Bristol City home game days as capacity is a problem.
It’s also advertised as serving Temple Meads Station but not via the bus stops right outside nor on Temple Gate at the bottom of the access road but to the side in Temple Way accessed through the station’s side entrance/exit. In the event the connection to the station is a bit tenuous as, other than people like myself, few arriving by train would want a bus to a Park & Ride site on the city’s fringe and there are plenty of other buses to the city centre from right outside the station or on Temple Gate. It’s a shame the m2 bus stop in Temple Way hadn’t yet been updated from the former 903.
Despite these shortcomings Ashton Gate stadium and Temple Meads are highlighted in the route’s inflation leaflet.
There were copious supplies of the leaflet available at the impressive Park and Ride kiosk along with other facilities.
The buses are functional and comfortable rather than luxurious and are clean and well presented. The livery is a bit drab and doesn’t really excite.
The bus stop facilities along the route are excellent, if anything, a little over the top but better to over provide than under.
If I didn’t fancy using First West of England’s smart newly branded Excel excellent bus routes but instead was an ardent motorist living in North Somerset with commitments in central Bristol I’d definitely use Long Ashton’s Park and Ride car park and hop on an m2 bus into the city centre. It beats sitting in Bristol’s notorious congestion.
It remains to be seen whether sufficient people will do likewise to make it viable. Certainly every effort’s been made to make it an attractive option and well done to all concerned.
If you’re down Bristol way soon give it a try – it’s free on the last two Saturdays this month.
Roger French 4th September 2018
I used to run a bus company but in retirement am a full time passenger travelling all over Britain enjoying its splendid scenic delights by bus and train.