Cheltenham’s £33 million Transport Hub

Sunday 16th June 2024

I’d read about Gloucestershire Council’s plans to spend £33 million on a Transport Hub at Arle Court in Cheltenham, so while I was wandering around the country on my recent Rail Rover I stopped off to take a look.

Don’t be misled by any hype surrounding the term ‘Transport Hub”.

Basically this is a new four storey 860 space multi storey car park alongside the existing 576 space surface car park, on the western outskirts of Cheltenham on the A40.

I took a ride on the existing 20 minute frequency Monday to Saturday Park & Ride bus route to visit the site and was taken aback at the sheer scale of the development. I reckon the architects are aiming for this year’s Turner Prize for the Most Aesthetically Pleasing Multi Storey Car Park.

It looks like no expense has been spared in designing and building this car park, aka ‘Transport Hub’.

The project was originally bound up with, and financially linked to, proposals to improve junction 10 on the M5 to the north west of the town; the idea being to facilitate new housing in that area, but it was subsequently decoupled from that more complex project to enable a quicker delivery.

In any event the Park & Ride site is located closer to junction 11 to the south west of the town so it made sense to treat it as a separate project.

Funding for the scheme is coming from the last Government’s Housing Infrastructure Fund (HIF), as well as the Council itself, as the idea continues to be to unlock new housing and economic development without adding to the town’s transport challenges.

The new Transport Hub will include a well appointed internal waiting area within the building, toilets, a customer information desk, café, drivers rest room and real time screens. Obviously the Hub also includes some cycle stands and “improved walking links” as it’s all about “Active Travel” these days.

It all sounds good, but a reality check might be needed when it comes to a customer information desk and café.

I’m not clear what’s planned for the existing surface car park and assume it will continue and supplement the new facility making for a mega car park.

There should be no talk of a “war on motorists” in Cheltenham after all this.

Artist’s impression of the completed Hub

The Council’s laudable aim is to encourage more journeys by sustainable modes into central Cheltenham, the railway station, local hospitals and to/from Gloucester.

There’s currently no direct bus service from the site to the rather inconveniently located Cheltenham Spa railway station but the Stagecoach operated 20 minute frequency Park & Ride is joined by the Pulhams operated half hourly (Mondays to Fridays) route 99, which links Cheltenham with the site and Gloucester including that city’s Royal Hospital.

Construction of highway and enabling works at the site began in June 2022 being completed in March 2023. Construction of the Hub itself then commenced last May with a stated completion this summer, however it now looks like it’ll open in November.

That’s because back in March the Council issued invitations to bus operators to tender for the “enhanced” bus service with a commencing date in November.

In that context I should disclose I also visited Cheltenham to take a ride on the Stagecoach operated Park & Ride bus route because it uses the number 100 as I was intending to feature it as the next entry in my fortnightly series.

But it turned out to be a rather unremarkable travel experience (six people travelled out to Arle Court and two back to the town centre on a mid afternoon journey) so I’ve decided to make a return visit in November, once the new Hub is open, snd take another look as that should make for a fitting finale to the series.

Hopefully it’ll open on time.

Roger French

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18 thoughts on “Cheltenham’s £33 million Transport Hub

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  1. A scheme that sounded like public transport getting some decent investment and priority turns out to be another faceless car park. Depressing.

    Liked by 1 person

  2. How about they invested the £33M in Cheltenham’s bus services they could transform them with that amount spent sensibly

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  3. most car drivers I know want seamless travel in their car to the shop/business etc and out again. Waiting even 5 min for a bus is not in their calculations.

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  4. That’s a very impressive Pulhams bus. It looks like a good load on board, too.

    No, hang on. Aren’t all those people upstairs in fact seat headrests ?

    First impression duly thwarted – what a shame !

    Peter Murnaghan

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  5. I can’t understand the purpose of this project. Should we be building huge new car parks that fly in the face of everything we know (but are in collective denial) we really need to do to decarbonise how we travel.

    Misappropriation of bus money to build for cars is infuriating. The Bristol Metrobus project funded additional (car) lanes on the roundabout at junction 1 of the M32 and something called the “South Bristol Link”, which is a road for all traffic, has fancy Metrobus stops, but NO service as the new housing hadn’t been built. That section quietly disappeared from the Metrobus map.

    Peter Brown

    Liked by 1 person

  6. Dear Roger,

    Your fourth photo in, from the top, looks like an ancient ‘gas holder/distributor(!)’ – what they used to have about towns!!!!!!!!

    Kind regards,

    Ben.

      

    Liked by 2 people

  7. Goodness! Passing it a few weeks ago but not really looking properly, I thought it was an overflow building for GCHQ. But, as a new temple for Car Worshippers, clearly much more important. If only new bus stations received the same level of lavish facilities.

    Terence Uden

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  8. Roger does say that a tender was issued for an improved P&R service to commence in November 2024 . . . perhaps the intention is to concentrate car visitors to Cheltenham and Gloucester on this new P&R facility. With a suitable high-frequency service between the two towns, diverting via Cheltenham rail station on the way, and maybe a P&R service for GCHQ as well, this might be the forerunner of a new breed of P&R.

    I’ve mentioned before that this could be a better solution to the rural bus “problem” . . . funnel cars into one site with superb onward connections. If car parking was also restricted, thereby forcing motorists to use the P&R service, this reduces emissions in the towns as well.

    It’s the old stick and carrot approach . . . make the carrot attractive enough, and a light wallop with a stick would be all that was required. Perhaps another visit in November?

    Liked by 1 person

  9. Good Morning Roger,

    Being very close to the project I can answer some of the questions you have posed. The multistorey is set to open on the last week of July, the remaining outside space will then be redeveloped to provide kiss and drop, 24-hour parking (the multi-storey has a planning constraint on the hours of operation) and long stay coach parking. The whole site is expected to be complete by November to coincide with the new enhanced P&R tender.

    Another aspect of the site is that there will be 100 charging points for EV’s to encourage commuters not to drive into congested Cheltenham but to park and charge.

    The Pulhams 99 links Arle Court to Cheltenham General and Gloucester Royal hospitals and is an NHS contract who heavily subsidise NHS staff fares as well as promoting its use to other hospital visitors. The service has been so successful that it has recently been upgraded from Citaros to cascaded Streetdecks.

    With regard to the interchange term, you are judging it by the current bus services that use the site. It is the intention that many of the network of express coaches that currently pass by on the M5 will call in and discussions with operators are already ongoing.

    Liked by 3 people

    1. | It is the intention that many of the network of express coaches that
      | currently pass by on the M5 will call in

      I seem to recall that was the “intention” for Milton Keynes Coachway, too.

      What actually happened was that the coaches which previously called in Central Milton Keynes were pulled out to the coachway for the convenience of the operators, and everything else continued to drive straight past.

      I wish the council the best of luck, but I believe that what you have created is an expensive P&R with a multi-storey car park and a reduced coach service for the centres of both Cheltenham and Gloucester.

      A. Nony Mouse

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  10. The huge, pristine car park built next to the M4 and a busy train station that nobody has ever used

    For years now a beautiful car park in Wales has sat empty. Despite the cost, pristine tarmac, roomy bays and being next to a train station – no one ever uses it.

    Just off Station Road in the village of Rogiet in southeast Wales is a car park. As car parks go it is a stunner. Immaculate Tarmac, 172 perfectly-paved bays, 10 electric vehicle charging points (and space for 16 more), wide lanes, and lines so clean you would put your chewing gum back in your mouth if you dropped it on the floor.

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  11. Meanwhile they can’t be bothered to provide a bus stop less than 10 minutes walk from Cheltenham Racecourse GWSR station despite a frequent bus service going right past the gate.

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  12. I remember when Cheltenham had a real transport hub right in the middle of town, called Cheltenham Coach Station, where all the long-distance coaches converged and connected. It wasn’t too far from the town-centre railway station at Cheltenham Spa St James – which closed in 1966. Progress…..? Graham L.

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